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Juneau International Airport (JNU) Guide

When you are traveling to and from Juneau International Airport, it is a superb concept to recognize approximately the airport and the services it offers. Whether it’s your excursion or an enterprise trip, having well-known records and tips, especially while traveling on my own or with a companion, can absolutely prevent you from experiencing stricken moments.

Our airport manual offers you all of the vital insights that you, as a traveler, can employ even as traveling throughout locations in any part of the globe.

A Brief Overview of Juneau International Airport in Alaska, USA

Situated at a distance of about 13 km (8 miles) north-west of the U.S. state of Alaska’s capital city Juneau, lies the state’s major regional airport called Juneau International Airport.

The airport was established in the state of Alaska as there are no roads connecting Alaska with the neighboring countries. It is a major hub for Alaska Airlines and mostly serves regional flights.

juneau international airport



1873 Shell Simmons Dr., Ste. 200

Juneau, AK 99801


Airport Contact:(907) 789 7821


Operation Hours: Juneau International Airport is open 24 hours. However, certain shops, food concessions, on-site accommodation, and public and private transport services may not offer services throughout the day and night. Also, services like airline check-in and baggage drop hours may vary with the flight schedule. Therefore, it is advised that you check with the airport.

About Airport’s Terminal

Juneau International Airport has a single, main terminal building that consists of 1st and 2nd Floors.

Travelers can easily find various amenities, such as information desks, lounges, ATMs, conference rooms for business travelers, newsagent, courtesy telephones, restaurants, restrooms, facilities for handicap passengers, retail shopping outlets, ticket counters, baggage claim, and locker facilities, gift shops, transportation, car park and more at the airport.

On-site and Off-site Parking Options

juneau international airport

Juneau International Airport offers convenient and affordable parking options to travelers. Parking is to be had at the Terminal. One can choose from on-site parking options, off-site car parks, and garages that are located in the nearest proximity to the airport. These consist of short- and long-term parking. Both parking that is short term and long term are directly in the front of the terminal building. Where short term parking is allowed 15 min of free parking. In both parking, there is a reserved area for the handicapped people for parking their vehicles.

Here we discuss the rate through the given table.

Time RangeRate for short termRate for long term
0-15 minFreeN/A
0- 120minN/A$5
16min to 1hour$3N/A
Each extra hour$2$1
Daily Rate$10$14/day
Weekly Rate$24$75/week

Cell Phone Waiting Lot: The airport offers cell phone waiting lots to individuals that need to pick up arriving passengers.

Valet Parking: Valet Parking service is also available at the airport. You also receive complimentary services, such as window cleaning and interior vacuuming, and luggage assistance.

Free parking at the airport is only offered for a limited period.

Airlines Operating from Juneau International Airport

Juneau International Airport serves only a few domestic, international, charter, government, and cargo airlines. Airlines that operate short and long-distance flights to and from the airport’s Terminal include:

Alaska Airlines, Alaska Seaplanes, Delta Airlines, Harris Air, NorthStar Trekking, and Ward Air.

Facilities and Services Available at Juneau International Airport

Juneau International Airport in the U.S. state of Alaska offers various amenities to passengers to make their traveling experience worthwhile. The airport additionally gives a variety of responsibilities loose stores, meals and beverage outlets, Wi-Fi and net access, enterprise offerings, and more.

Security Check-factors

There are protection check factors on the airport’s terminals. All passengers are required to pass through the security checkpoints.

Help Desk

When you are at the Juneau International airport and need help, there are information desks to assist you. Here, you can inquire about your flight or find other facilities easily at the airport. They are open 24 hours and can be found on the 1st Floor, near the Baggage Claim area.

Wi-Fi and Mobile Charging Points

Wi-Fi internet access is available throughout the terminals at the airport, in case you want to connect your smartphone, tablet, or laptop to access the internet. Free Wi-Fi (connect to the “JNU Airport Guest” network) internet service is offered with unlimited usage throughout the airport terminal.

In addition to Wi-Fi internet access, mobile and laptop charging power outlets are also available at the airport, in case you need to charge your laptop and/or phone’s battery.

Baggage Handling and Storage

Luggage Lockers: Lockers and luggage storage facilities are available at Alaska Seaplanes, on the main level of the airport terminal. Service fees may cost around $10 per item.

Luggage Wrapping: Luggage wrapping services are not available at the airport.

Luggage Trolleys/Carts: Luggage carts are available at the airport.

Porter Services: Porter services are not available at the airport.

There is a Baggage Claim facility available at the airport.

Make sure to check with your respective airline as to what carry-on items (and their size) are allowed.

Lounge and Business Conference Room

At Juneau International Airport, passengers can use public lounges, VIP lounges, and business conference rooms, which may be available for free or paid in order to access these facilities.

There is, however, the Departure Lounge located at the airport terminal. The lounge offers seating and dining options to passengers, staff, and guests.

Stores and Duty-Free Shopping

There are plenty of shops that can be easily found throughout the airport’s terminals and concourses. These shops sell a wide range of items, from children’s toys to fashion accessories for adults. You may also buy books, magazines, newspapers, etc., to help pass time during your stopover or flight delay. The Hummingbird Hollow Gift Shop is placed adjoining the primary front of the airport terminal.

Duty-Free stores are also available at the airport that sells all kinds of merchandise, including souvenirs.

Cafe, Bar, and Restaurants

Finding snack and beverage options should not be a problem as there are many local and popular nationwide food chains at Juneau International Airport. These cafeterias and restaurants are located throughout the terminals and concourses, giving you the best options to eat and satisfy your pre-flight craving.

Food concessions at some point in the airport function with various schedules. A huge type of eating alternatives also are to be had and maybe observed at each landside and airside. These include Tailwind Concession (outside security and Departure Lounge), Annex Cafe & Bar, Cup O’ Joe, and Romeo’s Tap Room.

Other Amenities Available at Juneau International Airport

There are other amenities that are available to passengers at the airport. These include:

Pet Relief Area:

There are pet relief facilities at the airport. These are located at the end of the north terminal and next to the rental car parking lot. Bags are provided to pet owners to clean up after their pets.


ATMs are to be had at the airport. You can swipe your financial institution card and withdraw coins on the airport’s ATMs if you’re strolling low on coins or want to make coin fees at different offerings or stores. You can find ATMs located at the airside and landside areas of the Terminal.

Currency Exchange:

The currency used in Alaska in the United States Dollar (USD or $). Currency trade centers are to be had at the airport. 

Banking Services:

Banking centers are also available at the airport.

Hotels On-site and Nearby Juneau International Airport

Finding accommodation on-site or nearby Juneau International Airport should not be a problem for travelers as there are several hotels and resorts out there. Whether you are traveling alone, with friends, family, or children, you will find convenient and affordable places for a comfortable stay during your visit to Alaska.

A few accommodations which can be placed on-web web page, in addition, to being close to the airport are:

Travelodge Juneau Airport:

The hotel is located about 6 minutes of walking distance from the airport. There is a shuttle transfer service available free of cost to the airport. Additionally, ferry service to downtown Juneau is also available on request.

Best Western Country Lane Inn:

The hotel is located about 7 minutes of walking distance from the airport. There is a shuttle transfer service to the airport available 24 hours and free of cost. Travelers can use courtesy phones in the Baggage Claim area to request airport pick-up. Additionally, ferry service to downtown Juneau is also available on request.

Aspen Suites Hotel Juneau:

The hotel is located in close proximity to the airport. There is no shuttle transfer service available, Travellers can simply take a short walk or a $5 cab ride to get to the hotel.

Lost Item:

On the journey, there is a chance to lose the baggage of the passengers although we hope this mishap does not happen to anyone. But if this would happen to anyone they can file a complaint to the police department. If you want to file a complaint about your lost item then you can go to Juneau Police Department.

  • If the item is lost on the flight then you have to ask or file a complaint to the respective airlines.
  • If the item is lost at the airport or left elsewhere at the airport then you have to inform the officials of the airport authority at the helpline number 907-771-2935.
  • If your item is lost at the airport and you file a complaint to the Juneau police department then you have to wait for 90 days because the holding time is 90 days.

Ground Transport Options To and From Juneau International Airport

Getting to and from Juneau International Airport should not be much of a hassle as you will find transport options. You can fast discover a handy mode of transportation to satisfy your journey needs. There are several ground transportation options available to travelers that make visiting nearby places and other places of interest very convenient, quick, and affordable.

Many travelers often find shuttle services to be very favorable as it saves them plenty of time when getting to hotels and/or airports. Free shuttle buses provide travelers with easy connectivity. Also, there can be some resorts withinside the town and adjacent regions that offer unfastened or on-call travel offerings to and from the airport.

Additionally, you may also book pre-arranged rides that offer services to and from the Juneau International airport, which can also be scheduled as per your needs. You can generally locate their kiosks or counters/stands positioned both on the terminal’s front or go-out area. These can also incorporate facts from the agencies which are approved to render such offerings at the airport.

Airport Shuttle Service

There is a shuttle transfer service available to passengers within the airport.

Hotel Shuttle Service

Few hotels in the city may offer free or paid shuttle services to their guests. These include Breakwater Inn, Driftwood Hotel, Super 8 Juneau, and Travelodge Juneau Airport.

Bus Service

Public bus transportation services are available for the commute. It is lower-priced and handy and may get you to locations in no time. Capital Transit is operated by the City and Borough of Juneau that serves routes through the city and borough of downtown Juneau and adjoining areas. A one-way trip costs around $2.00.

Train and Metro Services

Juneau International Airport is not connected to train and metro lines.

Limousine Service

Limousines are to be had for lease at the airport. The service is operated by the Juneau Limousine company.

Taxi Service

Taxis are available, in case you want a journey to a resort or need to head sight-seeing. Companies or agencies that operate from the airport include Capital Cab, EverGreen Taxi, Glacier Taxi Tours, and Juneau Taxi & Tours. Taxi stands can be found outside the ground transportation area.

Car Hire Service

You can hire a car at Juneau International Airport if you are in the mood to cruise around places in the city. There are numerous businesses that provide vehicles on hire/lease at the airport. The car hire/rental agencies or companies have their counters/stands located on-site.

The companies or agencies that offer car hire/rental services at the airport include Alamo, Avis, Budget, Hertz, and National.

App-Based Ride-Sharing Service

Aside from several transport options that are available to travelers from and to Juneau International Airport, app-based ride-sharing services are also offered.


What time should I get to the airport for my flight?

Passengers should arrive 2 to 3 hours before their scheduled boarding time, according to the TSA(Transportation Security Administration). Arriving early can also help to alleviate travel-related stress and helps to avoid problems like the long queues for check-in, getting a boarding pass, and allowing enough driving and parking/drop-off time and other flight-related kinds of stuff.

What is the procedure for carry-on bags, hold luggage, and the fee for the luggage?

Only airlines can answer this question because airports have no authority to take responsibility for the luggage and the fee for luggage until and unless the luggage is not submitted in the collection room or locker room. All the airlines have their own set of rules and policies for luggage transportation. They make their policy according to the size and the weight of the luggage so it is better to call your respected airline’s helpline number to get a better answer.

What if I have a complaint or any feedback about the airport or its staff?

Juneau airport is open 24 hours for the passengers but they monitor your complaints and feedback only during business hours which is between 9 am to 5 pm. If you want to call and speak to the executive of the airport directly then you can call on Phone: 907-789-7821 & Fax: 907-586-5453. If you want to contact the airport officials then you can only contact them through email. Revert from the officials may take 3 to 5 days because the bulk of emails is inboxed on daily basis. If you want to connect via mail with the different officials like the Airport manager, Business Manager, Project Manager, or Administrative Assistant then you can click on the link. Contact Airport staff via email.

Is it possible for me to accompany my travel companion to their door for safety?

As per federal rules and guidelines, TSA only allowed the ticketed passengers to cross the security checkpoints. But If it is necessary then you may contact the security department and ask for the gate pass with the specific reasons to the authority of the security staff but TSA permission is obligatory.

Which is the best parking Lot and how much does it cost?

Juneau airport has categorized its parking in short term and long term and both are the best in their category because if you want to park your vehicle for the short term then you have to pay less according to the long term parking and vice versa.


Alaska offers captivating attractions and welcomes both national and foreign tourists from around the world. A few such places include the Mendenhall Glacier Visitor Center, Alaska State Museum, Juneau-Douglas City Museum, Shrine of St. Therese, State Capitol Building, Mount Roberts Tramway (aerial tram), Tracy Arm Fjord, NuggetFalls (377 feet high), Mendenhall Glacier, Glacier Gardens Rainforest Adventure, Alaskan Brewing Company and more.

Traveling to and from Juneau International Airport in Alaska will certainly give you a pleasant experience. And, in case you plan on staying right here for a while, you may locate plenty of points of interest to revel in your holidays.

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