Noi Bai International Airport (HAN) Guide For Travellers
When you are traveling to and from Noi Bai International Airport, it is a good idea to know about the airport and the amenities it offers. Whether it’s your holiday or a business trip, having general information and tips, especially when traveling alone or with a companion, can actually save you from experiencing troubled moments.
Our airport guide gives you all the essential insights that you, as a traveler, can make use of while journeying across places in any part of the globe.
A Brief Overview of Noi Bai International Airport (NIA) In Hanoi, Vietnam
Situated at a distance of about 35 km (21 miles) north-east of Vietnam’s capital city Hanoi, lies the country’s largest and also second-busiest airport called Noi Bai International Airport.
The airport is also called locally Hanoi Airport. It mainly serves Hanoi domestic destinations and a few neighboring countries.
Phu Minh, Soc Son
Airport Contact:+84 438 865 047
Operation Hours: Noi Bai International Airport is open 24 hours. However, certain shops, food concessions, on-site accommodation, and public and private transport services may not offer services throughout day and night. Also, services like airline check-in and baggage drop hours may vary with the flight schedule. Therefore, it is advised that you check with the airport.
About Airport’s Terminal
Noi Bai International Airport consists of two terminals, Terminal 1 that handles domestic flights, and Terminal 2 that handles international flights.
Travelers can easily find various amenities, such as information desks, lounges, ATMs, conference rooms for business travelers, newsagent, courtesy telephones, restaurants, restrooms, facilities for handicap passengers, retail shopping outlets, ticket counters, baggage claim, and locker facilities, gift shops, transportation, car park and more at the airport.
On-site and Off-site Parking Options
Noi Bai International Airport offers convenient and affordable parking options to travelers. Parking is available at Terminals T1 and T2. One can choose from on-site parking options, off-site car parks, and garages that are located in the nearest proximity to the airport. These consist of short- and long-term parking.
Valet Parking: Valet Parking service is also available at the airport. You also receive complimentary services, such as window cleaning and interior vacuuming, and luggage assistance.
Free parking at the airport is only offered for a limited period.
Airlines Operating from Noi Bai International Airport
Noi Bai International Airport serves many domestic, international, charter, government, and cargo airlines. Airlines that operate short and long-distance flights to and from the airport’s Terminals include:
Aeroflot, AirAsia, Air Busan, Air China, Air Macau, All Nippon Airways, Asiana Airlines, Bamboo Airways, Bangkok Airways, Cathay Dragon, Cebu Pacific, China Airlines, China Eastern Airlines, China Southern Airlines, Chongqing Airlines, Emirates, EVA Air, Hai Au Aviation, Hong Kong Airlines, Japan Airlines, Jeju Air, Jetstar Pacific, Jin Air, Korean Air, Lao Airlines, Malaysia Airlines, Malindo Air, Mandarin Airlines, Philippines Airlines, Qatar Airways, Scoot, Shanghai Airlines, Shenzhen Airlines, SilkAir, Singapore Airlines, T’way Airlines, Thai AirAsia, Thai Airways, Thai Lion Air, Turkish Airlines, VietJet Air and Vietnam Airlines.
Facilities and Services Available at Noi Bai International Airport
Noi Bai International Airport in Vietnam offers various amenities to passengers to make their traveling experience worthwhile. The airport also offers a range of duty-free stores, food and beverage outlets, Wi-Fi and internet access, business services, and more.
There are security check-points at the airport’s terminals. All passengers are required to pass through the security check-points.
When you are at the Noi Bai International airport and need help, there are information desks to assist you. Here, you can enquire about your flight or find other facilities easily at the airport. They are open 24 hours and can be found on the landside of the Domestic Terminal (T1), 1st Floor; the landside, 1st Floor, connector bridge of Halls E and A; landside of International Terminal (T2), 1st Floor; landside, 3rd Floor.
Wi-Fi and Charging Stations
Wi-Fi internet access is available throughout the terminals at the airport, in case you want to connect your smartphone, tablet, or laptop to access the internet. Free Wi-Fi (connect to “Noi Bai Airport Free Wi-Fi” network) internet access is offered with limited usage.
In addition to Wi-Fi internet access, mobile and laptop charging power outlets are also available at the airport, in case you need to charge your laptop and/or phone’s battery. Charging stations can be found in landside of Domestic Terminal, 1st Floor, Public Halls A, and E; airside of Domestic Terminal, 2nd Floor, Departures lounge, Halls A, B, and E; landside of International Terminal, 3rd Floor, Information Counter; and airside of International Terminal, Departures Lounge, near Gates 21, 22, 23, 28, 31, 32, 33, 34 and 35.
Baggage Handling and Storage
Luggage Lockers: Lockers and luggage storage facilities are available at the airport. Lockers are located in Terminal 2, Level 2. Rates for storing per item can cost around VND50.000 ($2 USD) up to 3 hours, VND70.000 ($3 USD) up to 24 hours, and 90.000 ($3.87 USD) up to 7 days, and VND110.000 ($4.74 USD) up to 30 days.
Luggage Wrapping: Luggage wrapping services are available at the airport. Bags are wrapped in plastic to protect them from damage and theft. It is located on the landside of Domestic Terminal, 2nd Floor, Public Halls A, B and E (10 machines) and landside of International Terminal, 3rd Floor, Public Hall (3 machines).
Luggage Trolleys/Carts: Luggage carts are available at the airport for free. These can be found in the landside of the Domestic Terminal, Departures Hall, 2nd Floor; Domestic Terminal, Arrivals Hall; landside of International Terminal, Departures Hall, 3rd Floor, and International Terminal, Arrivals Hall.
Porter Services: Porter services are not available at the airport.
There is a Baggage Claim facility available at the airport.
Make sure to check with your respective airline as to what carry-on items (and their size) are allowed.
Lounge and Business Conference Room
At Noi Bai International Airport, passengers can use public lounges, VIP lounges, and business conference rooms, which may be available for free or paid in order to access these facilities.
A few lounges and business conference rooms that are available at the airport are:
Song Hong Premium Lounge: The lounge is located in the airside of Terminal 1, Domestic Departures, 3rd Floor. Showers are available. Access to the lounge is via prepaid lounge pass or lounge membership program.
Song Hong Business Lounge: The lounge is located in the airside of Terminal 2, International Departures, after Security Check-in, 4th Floor, East Wing. Access to the lounge is via prepaid lounge pass or lounge membership program.
NASCO First and Business Class Lounge: The lounge is located in the airside of Terminal 2, Level 4, East Wing. Access to the lounge is via paying at the door.
NIA First and Business Class Lounge: The lounge is located in the airside of Terminal 2, Level 4. Showers are available. Access to the lounge is via paying at the door.
Vietnam Airlines Business Class Lounge: The lounge is offered to passengers flying in First or Business classes. It is located in airside of Domestic and International Terminals
Stores and Duty Free Shopping
There are plenty of shops that can be easily found throughout the airport’s terminals and concourses. These shops sell a wide range of items, from children’s toys to fashion accessories for adults. You may also buy books, magazines, newspapers, etc., to help pass time during your stopover or flight delay. Shops selling souvenirs, books, local handicrafts, convenience items, and more are available in the Departures area of both T1 and T2.
Duty-Free stores are also available at the airport that sells all kinds of merchandise, including souvenirs. These are located in the International Terminal (T2), Arrivals lounge, 1st Floor and the International Departures lounge, 3rd Floor (east wing).
Cafe, Bar and Restaurants
Finding snack and beverage options should not be a problem as there are many local and popular nation-wide food chains at Noi Bai International Airport. These cafeterias and restaurants are located throughout the terminals and concourses, giving you the best options to eat and satisfy your pre-flight craving.
Food concessions throughout the airport operate with varying schedules. A wide variety of dining options are also available and can be found at both the landside and the airside.
Other Amenities Available at Noi Bai International Airport
There are other amenities that are available to passengers at the airport. These include:
Children’s Play Area: The airport offers a play zone for children that also includes colorful jungle-themed mini gyms, swings, slides, see-saws, and more. These are located in the airside of Domestic Terminal and International Terminal, Departures Lounge, near Gate 33.
Nursing Room: There is a nursing room available on the airside of the International Terminal, 3rd Floor, Departures Lounge (west wing). Changing table and crib are also included.
Medical Services: The airport offers First-Aid Rooms that cater to passengers in need of emergency medical treatment. The facility is located in Domestic Terminal, 1st Floor Arrivals Hall A; International Terminal, 3rd Floor, Departures lounge and International Terminal, 1st Floor, Arrivals Hall (west).
Rest Zone: The airport offers a resting area that includes seating, is also suitable for stretching out, and padded chairs. It is located on the airside of Terminal 2, 3rd Floor, near Gate 36 (west side).
ATM: ATMs are available at the airport. You can swipe your bank card and withdraw cash at the airport’s ATMs if you’re running low on cash or need to make cash payments at other services or stores. You can find ATMs located on the landside of the Domestic Terminal, 1st Floor, and International Terminal.
Currency Exchange: The currency used in Vietnam is the Vietnamese Dong (VND). Currency exchange facilities are available at the airport. Vietinbank and ACB Bank operate currency exchange kiosks that are located on the landside of the Domestic Terminal, 1st Floor and International Terminal, 1st Floor.
Banking Services: Banking facilities are available at the airport. The service is operated by Vietinbank with its kiosk located on the landside of Domestic Terminal, 1st Floor.
Hotels On-site and Nearby Noi Bai International Airport
Finding accommodation on-site or nearby Noi Bai International Airport should not be a problem for travelers as there are several hotels and resorts out there. Whether you are traveling alone, with friends, family, or children, you will find convenient and affordable places for a comfortable stay during your visit to Vietnam.
A few hotels that are located on-site as well as near the airport are:
Airport View Hotel: The hotel is located about 3 minutes from the airport. There is a courtesy airport shuttle service available on request upon having a room booked directly with the hotel.
Sleep Pods: The airport offers sleep pods located in the airside of Terminal 1, 3rd Floor (3 single and 11 twin pods) and airside of Terminal 2, 2nd Floor (2 single and 12 twin pods). Each pod is 4 sq. meters wide and 3 meters high with amenities that include a wardrobe, bed, Wi-Fi, alarm clock, TV, work desk, privacy curtain, and travel guide. Snacks and beverages are also included. Rates of sleep pods in Terminal 1 can cost around VND135,000–140,000 ($6 USD) per hour for a single pod and VND155,000–160,000 ($7 USD) per hour for twin pods. Whereas rates of sleep pods in Terminal 2 can cost around VND145,000–150,000 ($6 USD) per hour for a single pod and VND165,000–170,000 ($7 USD) per hour for twin pods.
Viet Village Hotel: The hotel is located about 5 minutes from the airport. There is airport pick-up available on request, where the driver awaiting your arrival will be holding a placard with your name on it. Fare from hotel to the airport is provided by taxi for $3.00 USD.
Ground Transport Options To and From Noi Bai International Airport
Getting to and from Noi Bai International Airport should not be much of a hassle as you will find transport options. You can quickly find a convenient mode of transportation to meet your travel needs. There are several ground transportation options available to travelers that make visiting nearby places and other places of interest very convenient, quick, and affordable.
Many travelers often find shuttle services to be very favorable as it saves them plenty of time when getting to hotels and/or airports. Free shuttle buses provide travelers with easy connectivity. Also, there may be a few hotels in the city and adjoining areas that provide free or on-demand shuttle services to and from the airport.
Additionally, you may also book pre-arranged rides that offer services to and from the Noi Bai International airport, and which can also be scheduled as per your needs. You can usually find their kiosks or counters/stands located either at the terminal’s entrance or exit area. These may also contain information on the companies that are permitted to render such services at the airport.
Airport Shuttle Service
There is a shuttle transfer service available to passengers within the airport. Air-conditioned airport coaches service between Noi Bai International Airport and Quang Trung Street, with three stops in between. Fare for a one-way trip can cost around VND40,000 ($1.72 USD) per person. Buses pick up at Terminal 1 (Halls C and E on the 1st Floor) and Terminal 2 (1st Floor at East End–West End) and operate daily.
Hotel Shuttle Service
Few hotels in the city may offer free or paid shuttle transfer services to their guests.
Public bus transportation services are available for the commute. It is both affordable and convenient and can get you to places in no time. Bus numbers 7, 17, 86 and 90 serve Noi Bai International Airport.
Additionally, there are minibusses available that transfer passengers to destinations in the city center. The fares are economical as compared to large buses. However, these mini buses only depart when they are completely loaded with passengers.
Train and Metro Services
Noi Bai International Airport is not connected to train or metro lines.
Limousines may be available for hire at the airport.
Taxis are available, if you need a ride to a hotel or want to go sight-seeing. Taxi stands can be found on-site, on the ground transportation area.
Companies or agencies that provide taxi services include Taxi Mai Linh, taxi Van Xuan, and Taxi Airport.
Car Hire Service
You can hire a car at Noi Bai International Airport if you are in the mood to cruise around places in the city. There are several companies that offer cars on hire/rent at the airport. The car hire/rental agencies or companies have their counters/stands located on-site, on the ground transportation area.
App-Based Ride-Sharing Service
Aside from several transport options that are available to travelers from and to Noi Bai International Airport, app-based ride-sharing services are also offered. Grab, GoViet, and Be smartphone apps allow travelers to book rides at reasonable rates.
The south-east Asian country of Vietnam has plenty of attractions, history, and heritage. Tourists from around the world visit the country to explore its richness in culture and traditions as well. A few attractions include the Old Quarter (French Quarter), Cu Chi Tunnels, Hoan Kiem Lake (Lake of the Restored Sword or Turtle Lake), Temple of Literature & National University, Vietnam Museum of Ethnology, Vietnamese Women’s Museum, Hanoi Opera House, Water Puppet Theatre, Lotte Observation Deck, St. Joseph’s Cathedral, Long Bien Bridge, Hao Lo Prison, Imperial Citadel of Thang Long, Ho Chi Minh Mausoleum, The Perfume Pagoda, Ngoc Son Temple, Dong Xuan Market and more.
Traveling to and from Noi Bai International Airport in Vietnam will certainly give you a pleasant experience. And, if you plan on staying here for a while, you will find lots of attractions to enjoy your holidays.