Nowadays, there is full of uncertainty due busy life of everyone. You don’t know when you need to change your travel plans and cancel your flight tickets as well. For that, you must be aware of the latest cancellation or change policy of the airlines. Most airlines are also changing their cancellation and refund policies for the prosperity of their passengers, Air France Airlines is one of them. So if you are a customer of Air France then You don’t need to get panic about cancellations they made flexible policies for their passengers.
Are you also trying to cancel your flight ticket and want to know about the Air France cancellation and refund policy?
If yes, then you are in the right place, Treknova tries to provide all information about that. Please read the full article to get detailed information.
Meanwhile, if you are looking for a reservation instead of that, then please click here.
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Air France Cancellation Policy:
For cancellation: If you have booked your reservation through the airline, you must visit the official website of the airline and go to the Modify your bookings section. In case, your reservation was booked by a third party or travel agent, then you need to contact them for cancellation. For that, you don’t have to bear any cancellation charges.
The flight cancellation policy of the airline allows you to change or cancel your reservation, but it totally depends on the fare conditions of your airline ticket.
Your reservation’s fare conditions will decide whether your airline ticket can be canceled or not. You can see these fare conditions on the booking agreement. You can get an online refund if,
- Your ticket will allow you to refund- with or without charges.
- You must book your reservation at least 2 days or up to 12 months before today’s date.
- You don’t receive the boarding pass yet.
- According to Air France 24 hours cancellation policy, you are able to cancel your airline ticket within 24 hours of the original booking. But it is only possible when your booking is done at least 7 days before the departure of the flight.
If your reservation can be refunded and you have booked your airline ticket through Air France directly then you can directly visit their official website or customer support center. In case your reservation was booked by the travel agent or any other third party, then you have to contact them directly to request a refund.
Please Note: If you have already checked in online, for the cancellation or modification process you need to cancel your check-in first. After that, you will be able to change or cancel your flight ticket.
In case flight cancellation is done by the end of the airline, in such a case they offer you many options to choose from:
- You may rebook the reservation on another suitable flight, or
- If you do not want to travel anymore, you can take a refund according to the fare conditions.
How to cancel your ticket online for Air France
If any passengers need a cancellation then they can cancel their ticket by themselves through the official website of Air France while sitting at home. Air France providing their access to passengers so that they can book and cancel their tickets by registering themselves. Emergencies are inevitable so it is unavoidable and Air France understands these situations and then makes its policies accordingly. Here we’ll discuss how to make cancellations online through the website.
- First of all, you have to open the official website of Air France in the browser.
- Then log in with your credentials. If you book your ticket with the other travel website or any travel agent then you should contact them directly for the cancellation.
- After login, you are on the homepage of Air France and if you need a cancellation then you have to on the “My Bookings” tab and click on that.
- Now you are on my booking page where you have to enter the booking reference number and the last name of the passengers and click on the search button.
- This step helps to retrieve all the details of the ticket which you are going to cancel you have to select the ticket and go for the cancel.
- After doing the aforementioned steps, you will get notified through email about the cancellation update.
How to cancel your Air France flight ticket via helpline?
Hopefully, now you got the whole information about the Air China cancellation and refund policy. So, it’s time to narrate the process to cancel your flight reservation manually. through the helpline number. Those passengers who are not tech-savvy and very used to computers and the internet then they have an option to call on their helpline number +1-800-831-1547. Here expert executives are ready to help you with any changes or cancellations. Here we will discuss how to cancel your ticket by contacting the helpline number.
You just need to follow these simple steps given below to cancel your flight booking within a few minutes.
Steps for Air France ticket cancellation:
- Step 1:- First, you need to dial the 1 (800) 237-2747 helpline number through your phone.
- Step 2:- Now the executive receives the call and asks some questions for verification.
- Step 3:- The executive asks for the booking reference number and the passenger’s full name with the contact detail entered at the time of booking.
- Step 4:- After they verify you are the right person or the ticket holder they proceed further on your request.
- Step 5:- You can ask for the cancellation of your ticket and also get how much charges will be deducted as cancellation charges.
- Step 6:- After you confirmed your cancellation they proceed further with the cancellation. You can also request for refund if your ticket is refundable.
- Step 7:- After your cancellation proceeds, you will get a message on your phone or on your email about the status of the cancellation.
Air France Change Policy:
You are allowed to modify your reservation but with some exceptional:
- Personal information modification:- If you want to make any changes in your name, title, status, or date of birth or maybe need to correct an error in your flying blue space, then please contact customer support service. They will help you to modify your information.
- Contact information modification:- If you need to change your contact number or e-mail address in your flying blue space, then please log in to your account on the official website. After that, you need to go to the personal information icon of your Air France profile.
- Seat selection modification:- The airline allows you to modify your seat selection, for that you need to visit the home page of the airline and go to the “modify your bookings” section and follow the steps given below.
- Name change:- The airline does not allow you to modify your name except if there is any typo or you have changed your name, you need to contact the sales department or your travel agent for that.
A passenger who has a ticket of Air France in any fare class then can be eligible for making changes by paying some extra charges. But it also depends upon the ticket fare class.
- If you have a premium class fare ticket then you are eligible to make changes and manage airline booking without bearing any cost, changing the date, and destination of the reservation without any fare conditions.
- If you are not eligible to get a refund as per the fare conditions, the airline will issue a credit voucher with a validity of one year and you can request for ticket refund at any time.
All these rules are only implemented until the departure day of the first flight.
If you have booked your airline ticket through Air France directly then you can raise and submit the refund request directly online on their official website, or customer support center. In case your reservation was booked by the travel agent or any other third party, then you have to contact them directly to request a refund.
Air France Flight Delay Policy:
The airline meets your necessities like meals, refreshments, etc, and also gives you a hotel room for one night, in case of flight delay. But, the airline will not responsible for uncontrollable issues such as adverse weather conditions, air traffic control problems, safety and security issues, etc.
Delay will be considered as:
- If the flight is delayed for two or more hours for a distance of 1500 km or less.
- If the flight is delayed for three or more hours for the distance between 1500 km and 3500 km & for all flights of distance 1500 km or more within a country.
- if all the other flights are delayed for four or more hours for a distance of more than 3500 km.
The airline will not responsible for the compensation other than these cases. Though, you are eligible to get a refund, if the flight is delayed for more than 5 hours and you don’t want to travel anymore.
Flight delay receipt:
The airline gives you the option to download a flight delay receipt if your flight has arrived at its destination with delays of more than 10 minutes. You can download the receipt to go to the flight status section any time up to 180 days after the initial departure.
Reason for flight delay:
Whether the flight will get delayed or not, is totally depends on the weather condition and the proper coordination among all the persons who connected with the flight:
- All the flight staff and crew members.
- All the agents and authorities that are involved with flight technical installations and security procedures.
Air France Refund Policy:
Whether you will get a refund or not, totally depends on the airline ticket and travel class. Some specific tickets have come under the non-refundable category and some are refundable before the departure, but with certain conditions.
- Tax refund:- If you have a fully or partially unused ticket, you are eligible to get a tax refund. This depends on:
- Ticket type (One-way or round trip, refundable or not)
- Ticket price
- Regulations in the country of purchase of airline ticket
- Service fees refund:- The airline will not give the refund of service fees.
- Booking fees refund:- Booking charges will not be refunded.
- Seat options refund:- Generally seat options are non-refundable, but two exceptions is there:
- If the flight is canceled by the airline, you have no seat option to choose from on the alternate flight.
- If the airline did not allow you the seat option during your travel.
- Award tickets refund:- The airline will not provide any refund for the award tickets.
- According to ANAC Resolution 400, in Brazil consumers can forfeit the ticket’s purchase up to 24 hours after receiving the online ticket. This rule only applies to purchases made at least 7 days before the departure date.
The airline will credit your refund to your debit or credit card, that you used at the time of booking the Air France reservation. If you used some other method for payment, you are allowed to get your refund in your bank account, but you have to submit a form with your bank account details.
You can get your refund in the form of an e-voucher. It also defines whether it is refundable or not.
In order to get a refund, you may either fill out the refund request form online or contact the customer support services through the “Contact Us” option of the official website.
Not only this if you are feeling any such query related to Air France Cancellation, flights, or ticket booking tips you must feel free to contact Treknova. We are always available to answer your problems and questions 24*7 at our toll-free number +1-800-831-1547
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