Nowadays, there is full of uncertainty due to Covid-19. You don’t know when you need to change your travel plans and cancel your flight tickets as well. For that, you must be aware of the latest cancellation or change policy with the Covid-19 updates. Most airlines are also changing their cancellation, change, and refund policies for the prosperity of their passengers, Air France Airlines is one of them.
Are you also trying to cancel your flight ticket and want to know about the Air France cancellation and refund policy?
If yes, then you are in the right place, Treknova tries to provide all information about that. Please read the full article to get the detailed information.
Meanwhile, if you are looking for a reservation instead of that, then please click here.
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Covid-19 Update Air France Cancellation:
Due to COVID-19, the airline extends fully flexible tickets till March 31, 2022. The passenger can make changes and cancellations in his/her tickets without any proof up to the day of flight departure. You don’t need to pay any extra charges to do so and also you are eligible to get a refund back of your ticket up to March 31, 2022.
The airline is trying to do everything possible for the passenger’s comfort and offers them to book their airline ticket with “peace of mind” and also allows free cancellation for the ticket.
Previously, this policy was valid up to December 31, 2021, but the airline extended it.
As a result, those passengers who have ownership of the Air France ticket are either able to travel up to March 31, 2022, or:
- They are eligible to make changes and manage airline booking without bearing any cost, changing the date, and destination of the reservation without any fare conditions.
- If you are not eligible to get refund as per the fare conditions, the airline will issue a credit voucher with the validity of one year and you can requested for ticket refund at any time.
All these rules are only implemented until the departure day of the first flight.
If you have booked your airline ticket through Air France directly then you can raise and submit the refund request directly online or their official website, or customer support center. In case your reservation was booked by the travel agent or any other third party, then you have to contact them directly to request a refund.
Air France Cancellation Policy:
For cancellation: If you have booked your reservation through the airline, you must visit the official website of the airline and go to the Modify your bookings section. In case, your reservation was booked by a third party or travel agent, then you need to contact them for cancellation. For that, you don’t have to bear any cancellation charges.
The flight cancellation policy of the airline allows you to change or cancel your reservation, but it totally depends on the fare conditions of your airline ticket.
Your reservation’s fare conditions will decide whether your airline ticket can be canceled or not. You can see these fare conditions on the booking agreement. You can get an online refund if,
- Your ticket will allow you to refund- with or without charges.
- You must book your reservation at least 2 days or up to 12 months before today’s date.
- You don’t receive the boarding pass yet.
- According to Air France 24 hours cancellation policy, you are able to cancel your airline ticket within 24 hours of original booking. But it is only possible, when your booking is done at least 7 days before the daparture of the flight.
If your reservation can be refunded and you have booked your airline ticket through Air France directly then you can directly visit their official website or customer support center. In case your reservation was booked by the travel agent or any other third party, then you have to contact them directly to request a refund.
Please Note: If you have already checked in online, for the cancellation or modification process you need to cancel your check-in first. After that, you will be able to change or cancel your flight ticket.
In case flight cancellation is done by the end of the airline, in such a case they offer you many options to choose from:
- You may rebook the reservation on another suitable flight, or
- If you do not want to travel anymore, you can take a refund according to the fare conditions.
Air France Change Policy:
You are allowed to modify your reservation but with some exceptional:
- Personal information modification:- If you want to make any changes in your name, title, status, or date of birth or maybe need to correct an error in your flying blue space, then please contact customer support service. They will help you to modify your information.
- Contact information modification:- If you need to change your contact number or e-mail address in your flying blue space, then please log in to your account on the official website. After that, you need to go to the personal information icon of your Air France profile.
- Seat selection modification:- The airline allows you to modify your seat selection, for that you need to visit the home page of the airline and go to the “modify your bookings” section and follow the steps given below.
- Name change:- The airline does not allow you to modify your name except if there is any typo or you have changed your name, you need to contact the sales department or your travel agent for that.
Air France Flight Delay Policy:
The airline meets your necessities like meals, refreshments, etc, and also gives you a hotel room for one night, in case of flight delay. But, the airline will not responsible for uncontrollable issues such as adverse weather conditions, air traffic control problems, safety and security issues, etc.
Delay will be considered as:
- If the flight delays for two or more hours for the distance of 1500 km or less.
- If the flight delays for three or more hours for the distance between 1500 km and 3500 km & for all flight of distance 1500 km or more within a country.
- if all the other flight delays for four or more hour for the distance more than 3500 km.
The airline will not responsible for the compensation other than these cases. Though, you are eligible to get a refund, if the flight is delayed for more than 5 hours and you don’t want to travel anymore.
Flight delay receipt:
The airline gives you the option to download a flight delay receipt if your flight has arrived at its destination with delays for more than 10 minutes. You can download the receipt to go to the flight status section any time up to 180 days after the initial departure.
Reason of flight delay:
Whether the flight will get delay or not, is totally depends on the weather condition and the proper coordination among all the persons who connected with the flight:
- All the flight staff and crew members.
- All the agents and authorities that are involved with flight technical installations and security procedures.
How to cancel your Air France flight ticket online?
Hopefully, now you got the whole information about the Air China cancellation and refund policy. So, it’s time to narrate the process to cancel your flight reservation manually. The passenger will not charged any cancellation fee to cancel your ticket.
You just need to follow these simple steps given below to cancel your flight booking within a few minutes.
Steps for Air France ticket cancellation:
- Step 1:- First, you need to visit the official website of “Air France” or “https://wwws.airfrance.us/“.
- Step 2:- At the homepage of the airline, you will the option “My Bookings“. Please click on that.
- Step 3:- After that, a type of form, that will open in front of you. Please fill that form by using your credentials like “Booking Reference” and “Last Name“.
- Step 4:- After filling in your information, you have to click on the “Search” button.
- Step 5:- Now please select your preferred option, either to “Change” or “Cancel“.
- Step 6:- Then, please proceed with the given command and your airline ticket will be cancel.
- Step 7:- After the completion of all these steps, you will get an email on your registered e-mail adress regarding cancelling your reservation. Now, you may request for your refund also.
Air France Refund Policy:
Whether you will get refund or not, its totally depends on the airline ticket and travel class. Some specific tickets are come under non-refundable category and some are refundable before the departure, but with the certain conditions.
- Tax refund:- If you have fully or partially unused ticket, you are eligible to get a tax refund. This depends on:
- Ticket type (One-way or rount trip, refundable or not)
- Ticket price
- Regulations in the country of purchase of airline ticket
- Service fees refund:- The airline will not give the refund of service fees.
- Booking fees refund:- Booking charges will not be refunded.
- Seat options refund:- Generally seat options are non-refundable, but two exception are there:
- If the flight is canceled by the airline, and you have no seat option to choose on the alternate flight.
- If the airline did not allow you to the seat option during your travel.
- Award tickets refund:- The airline will not provide any refund for the award tickets.
- According to ANAC Resolution 400, in Brazil consumers can forfeit the ticket’s purchase up to 24 hours after receiving the online ticket. This rule only applies to purchases made at least 7 days before the departure date.
The airline will credit your refund to your debit or credit card, that you used at the time of booking the Air France reservation. If you used some other method for payment, you are allowed to get your refund in your bank account, but you have to submit a form with your bank account details.
You can get your refund in the form of e-voucher. It also defines that whether it is refundable or not.
In order to get a refund, you may either fill the refund request form online or contact to the customer support services through the “contact Us” option of the official website.
Not only this if you are feeling any such query related to Air France Cancellation, flights, or ticket booking tips you must feel free to contact Treknova. We are always available to answer your problems and questions 24*7 at our toll-free number +1-800-831-1547
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