Air Transat Cancellation & Refund Policy

Sometimes it may happen that you want to cancel or make a change in your flight reservation. But we know that canceling or changing your flight reservation is not so an easy task on a normal day, especially in COVID-19. Most airlines are constantly changing their policies. Air Transat cancellation and refund policies are also changing consistently in the past few months that you need to be aware of that if you are going to travel with the airline.

In this article, we are providing COVID updates, cancellation policy & steps, refund policy of the airline. If you want to know about the cancellation policy before canceling your reservation, you are in the right place. You will get all the details about it.

You can directly call our toll-free +1-800-831-1547 to cancel your ticket within 24 hours of purchase. Get last-minute deals & discount for new booking & reservations. Also, get the best refund on airline cancellation. Dial our toll-free number +1-800-831-1547 to save your money, time & effort.

Air Transat Cancellation and Refund Policy

COVID-19 Update for Air Transat Cancellation Policy:

Air transat is one of the airlines that provide its services during the COVID-19 also. The airline provides its services along with many offers and policies regarding COVID. All these policies are very beneficial to the customers and give confidence to them such as “Book with peace of mind“.

As per the sources, the airline is successfully monitoring the spread of COVID-19, and taking necessary actions and steps to correct it by updating the combat client.

Air Transat cancellation and change policy work in two different groups:

  • Policy regarding for a flight only
    • Change in your reservation:- The airline offering various flexible options including “peace of mind”. Booking with “peace of mind” allows the customers to make any change in your trip destination or travel dates, even both, without bearing any extra charges. You can make the change in your reservation up to 24-hours before the schedule of flight departure. This option will apply to all the new reservations till August 31, 2021.
    • Cancel your reservation:- Sometimes, the condition happens that you need to cancel your reservation. With Air Transat, you feel confident to cancel your reservation with the following conditions:
      • Reservation under Eco Budget, Eco Standard & Club Class: If you cancel reservations in such categories, then you will receive your refund in your future travel credit. You can use it for booking a reservation in the future with the airline. It is transferable in nature and also it has no expiry dates.
      • Reservation under Eco-Flex: In this category, you don’t have to pay any cancellation charges to cancel your reservation.
  • Policy regarding for a package only
    • If you want to cancel or make a change in your reservation, the terms and conditions of change and cancellation may vary according to your reservation dates. For more information, you can contact their Call Center.
    • If the fare charges increased for the new dates, destination, hotel, etc, the difference will have to pay by the customer end.
    • If you have a reservation of a cruise package or a booking for a group for 10 or more people, then their flexibility policies may differ. For more information, you can contact their group department or your travel agent who booked your package.
Air Transat Reservations, air transat cancellation
Air Transat Logo

Air Transat Cancellation & Change Policy:

Air Transat cancellation policy provides you an option that, the customer is able to make a change in their reservation up to 24-hours before the schedule of flight departure. But your new travel must be completed within 12 months of the original booking date. If the value of the new reservation is higher than the old one, the customer is responsible to bear the difference. The policy prohibits group bookings, and the terms and conditions apply for the cancellation of reservations.

If your reservation value is lower than the value of it at that particular date of change or cancellation, the airline will not give you a refund of the difference amount. The airline might decide the measure of the wiping out and change expenses in different monetary standards by utilizing a still up in the air in its sole caution when continuing to such money transformation.

No-show: If the passenger fails to cancel their reservation within 24-hours before the schedule of a flight departure or fails to board for an outbound flight, the flight reservation will be forfeited by the airline. The airline will not give any refund amount to the passenger in such a condition.

Customers may bear the additional charges to make a change in their reservation in certain requests. You will get all the details regarding that when you made a request to change your reservation.

Air Transat cancellation and change fee are as follows:

  • The flight between Canada & Europe:-

Flight- Canada to Europe:

Eco
Budget
Eco
Standard
Eco-FlexClub
Standard
Club Flex
Change fee per direction100$100$
Cancellation fee per ticket
Air Transat Cancellation & Change Fee

Flight- Europe to Canada:

Eco
Budget
Eco
Standard
Eco-FlexClub
Standard
Club Flex
Change fee per direction75€75€
Cancellation fee per ticket
  • The flight Between Canada and Central America, the Caribbean, United States:-

Flight- Between Canada and Central America, the Caribbean, United States:

Eco
Budget
Eco
Standard
Eco-FlexClub
Standard
Club Flex
Change fee per direction100$100$
Cancellation fee per ticket

Flight- Between Central America, the Caribbean, United States to Canada:

Eco
Budget
Eco
Standard
Eco-FlexClub
Standard
Club Flex
Change fee per directionUSD 100$USD 100$
Cancellation fee per ticket
Air Transat Cancellation & Change Fee
  • The flight within Canada (Domestic Flights):-

Domestic Flight within Canada:

Eco
Budget
Eco
Standard
Eco-FlexClub
Standard
Club Flex
Change fee per direction100$100$
Cancellation fee per ticket

Steps of Air Transat Cancellation:

Canceling a flight ticket is not a difficult task as they provide a very simple process. You just need to follow these steps and you will cancel or change your flight reservation in just a few minutes. Do follow the steps:

  • Step 1:- Firstly, visit the official website of “Air Transat” or “https://www.airtransat.com/“.
  • Step 2:- You will see the “My Booking” option on the right upper corner of the screen, simply tap on it.
  • Step 3:- Now you just need to fill all your details in the given blank space, such as “First Name“, “Last Name“, “Confirmation Number“, and “Departure Date“.
  • Step 4:- After filling in all the details, please tap on “Continue“.
  • Step 5:- Thereafter, all you want is to comply with the grade by grade commands and proceed.
  • Step 6:- After completing all these steps, you will receive a “Confirmation e-mail” regarding your cancellation.

Air Transat Refund Policy:

Air Transat’s refund policy provides flexibility to the customers. The airline offers you various options regarding a refund, such as:

  • Ancillary products are refundable: Ancillary products are seat selections, luggage, etc. If you cancel your reservation that was with all these benefits, you are eligible to get a refund of ancillary products also. When you fill the form of a refund request, the amount of these products may not be included in travel credit. Maybe it will be refunded separately. That’s why the passenger may face a delay to get a refund of ancillary products & package flights. But the customer don”t need to take any further action regarding that particular issue.
  • Booking with travel credit is refundable: If the passenger booked the reservation by using travel credit, and now you want to cancel your reservation with a full refund amount. In such a case, the passenger needs to contact their Contact Center at least 24-hours before the schedule of the flight departure. The airline agent will cancel your reservation and also submit a request regarding your refund amount on your behalf.
  • Cancellation of group booking and cruise package using travel credit is refundable
    • Group Booking: If you cancel your Group Booking, you are eligible to get a refund. You just need to contact your travel agent so they can raise a request regarding your refund on your behalf. If you booked your reservation with Air Transat, then contact their team.
    • Cruise Package: If you booked a Cruise Package, you are also eligible to get a refund for travel credit. But the passenger will get a refund only for the air portion. The terms & conditions of the cruise portion are according to the cruise line, so you may not get a refund of the cruise portion.
  • Voluntary cancellation of reservation is not refundable: If you voluntarily cancel your flight reservation, the airline will not give you an offer to get a refund of your canceled reservation.

Note:- If you are eligible to get a refund, then you have to submit a refund request form by August 26, 2020, 11:59 pm.

A hint of advice would be to try to make insurance for your ticket if you are booking your travel with Air Transat within Canada. Apart from being a very good airline. The air transat cancellation policy works best with insurance.

Not only this if you are feeling any such query related to Air Transat reservation, flights or ticket booking, or cancellation tips you must feel free to contact Treknova. We are always available to answer your problems and questions 24*7 at our toll-free number +1-800-831-1547.

Air Transat Cancellation