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Azul Airlines Cancellation Policy

Life is not certain and we may need to cancel the flight ticket due to any emergency or some other reasons as well. When it comes to canceling the flight on an uncertain basis or you are unsure about the confirmation of your journey you have to cancel the ticket. But at that point in time, you think what is the best way to get the refund and you also try to get the maximum amount back with fewer cancellation charges and taxes.

Azul Airline is one of the fastest-growing and budget airlines in Brazil that offers best-in-class services. It also provides flexibility with the rules and regulations so that you can easily modify your journey with the airline.

If you face problems while cancelation the ticket and feel that the whole procedure is hectic for you, then yes you are in the right place. Here we as a team have prepared a step-by-step guide for you to make your process more easier and fluent which will help you to save your precious time and money as well.

Azul Airlines Cancellation Rules

Azul airlines offer good flexibility which allows passengers to modify their journey that gives passengers peace of mind. Below you will see the rules and regulations through which you will cancel the flight ticket and get the refund.

  • If you are canceling the ticket on the same day of the booking and the departure date of the fight is scheduled after 7 days then you will get the full refund with in the same day.
  • As per the airline cancelation policy, you have to pay some extra charges as the cancelation fee to make the cancelation risk free.
  • The cancelation fee will be depend upon category of the ticket, cancelation terms, reservation terms, and also the festive season factor is also counted.
  • If the passenger cancel the flight at the same day of the scheduled departure then the airline will charge you the major portion of your flight ticket fare as the cancelation fee.
  • Passengers who booked their flight ticket from the promotions and the traveling points can not cancel their flight ticket. But they can reschedule their flight by changing the date of the journey.
  • If you booke dthe flight ticket formt he third party agents then you have to contact the m directly and if you cancel the ticket by your own then the airline will charge you ht complete fare as cancelaiton charges.
  • If the airline is canceling the flight by their own end then they have to compensate your journey on some natural disasters factors such as:
  1. Earthquake
  2. Hurricane
  3. Bad weather
  4. Flood
  • The average charges charged by the airline is from US$ 100-400 and it totally depends on the service, date, and the season when you are canceling the flight.
  • If you traveling to the United States, Europe or similar country then the airline will charge a different amount depend up on the arriving and departure city.

Azul Airlines’ 24-Hours Cancelation Policy

It is the most difficult decision for any passenger whether to cancel the flight ticket or not because in most case airlines charges a huge amount as the cancelation fee. And the passenger thinks twice before canceling the ticket.

  • As per the 24 hours cancelation policy, the customer can cancel the flight ticket within the 24 hours of booking the flight. 
  • The scheduled departure of the flight must not be before 7 days of booking the ticket.
  • The airline will not charge you any extra amount if you mmet the norms of the 24 hours cancelation policy.

How to Cancel the Azul Airline Flight Ticket?

Passengers feel that canceling the flight is the most hectic and lengthy process so most of the passengers avoid canceling the tickets. Below is the complete step-by-step process through which you can cancel the ticket.

Online Flight Cancelation:

  • To start the cancellation process first we have to select the browser whether you have to operate on a Mobile browser or on a PC.
  • Open the official website of Azul Airline to start the process of cancelation.
  • Enter the login credentials such as username and password to get access to your account.
  • Now Website will redirect you to the home page and now click on ‘Manage My Booking’.
  • Now enter your Booking number and last name same as those written on the flight ticket.
  • Submit all the details asked in the cancelation form, when completed then click on the continue tab.
  • Now the website will calculate your details and then it will show you the accurate fee which is based on the type of fare and travel route.
  • If you agree with the review then click on the continue button to get the refund.
  • When the process is completed then you will get the reference ID from that you can monitor the canceling process.
  • The refundable amount will be credited to your bank account within 7-10 working days.
  • The amount will be credited to the account through which you made the payment while booking the flight ticket.

Telephonic Ticket Cancelation:

  • To start the telephonic cancelation process you have to dial the official customer care number of Azul Airline.
  • Once you are connected to the customer executive then he will ask you for your required details such as the Customer name and Booking number.
  • Once the executive gets all your details then you can clear all your doubts you were facing to cancel the ticket.
  • Now Executive will share the details and also tell you the cancelation charges on the basis of your ticket details.
  • As per the automated system of the Azul Airline if you give the confirmation to cancel the flight ticket then the amount will be deducted automatically by the system itself.
  • The whole process is completed then you will get the refund within 7-10 business days.
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