Condor Airlines Cancellation And Refund Policy

Although, Condor Airlines always try to provide its best services to the customer. But sometimes it happens that the airline needs to cancel/delay its flight due to some unavoidable reasons such as travel restrictions by the government, unfavorable weather, wind storm. etc. And it may also happen that the passenger wants to change/cancel the flight ticket.

In all the above situations, you may need to know that how to cancel your Condor flight fight, what’s the cancellation policy and after cancellation, whether you will get a refund or not. Because many of you do not aware of cancellation and refund policies.

So, are you willing to know about the cancellation, change, & refund policy? If yes, then you are in the right place. Here we try to provide detailed information regarding Condor Airlines’ cancellation and refund policy.

Need further assistance or wanna talk to a human? Dial our toll-free number +1-800-831-1547 to get your queries resolved. We help people get the best travel deals, discounts and resolve their flight queries.

condor airlines cancellation
Condor Airlines cancellation and refund policy.

COVID-19 Update Condor Airlines Cancellation:

You may have to pay some charges to cancel your flight ticket.

You have the option to cancel your ticket whatever your ticket fare is:

Days before departureCancellation Charges
60 or more days before the flight departure20% of the ticket fare
From 59 to 30 days before the flight departure50% of the ticket fare
From 29 to 15 days before the flight departure70% of the ticket fare
From 14 days to 1 one day before the departure90% of the ticket fare
On the day of flight departure / No-show100% of the ticket fare

The airline will consider the cancellation to be executed only when you will send the written request to them and the request is received by the reservation department.

Cancellation deadlines and charges may change, as it depends on the route, dates, and group size.

Condor Airlines 24-Hours Cancellation policy:

Condor tries to provide more flexibility to its customers. The airline allows you to rethink your ticket booking, even when you purchased a non-refundable ticket. You can cancel your flight ticket within 24-hours of actual purchase, this implies only for the travel to/from the United States. You don’t have to pay any cancellation charges for this. For Example, If you booked your ticket at 7 p.m on Sunday, then you will be able to cancel your reservation until 7 p.m on Monday.

If your flight ticket is booked 7 or less days before the flight departure, then the cancellation can be done within 24 hours or later, as per the condition of cancellation and refund of your ticket. The cancellation within 24-hours is free.

You can call on 1-866-960-7915 free of charge for the passengers of the USA and Canada.

How to cancel your Condor flight ticket?

We consider that now you probably may know all about the Condor cancellation policy. Now, allow us to discuss the process of cancellation and refund.

Doing cancellations online is not a tough task. You just need to know the exact steps of the cancellation process.

Steps to cancel Condor Airlines flight cancellation:

  1. First, you have to go to the official website of “Condor Airlines” or “https://www.condor.com/us“.
  2. On the home page of the airline, you will see the option naming “My Booking“. Click on that.
  3. You will see a blank form on your screen, you need to fill that form with your credentials such as “booking reference number“, “outbound date of flight“, & “passenger’s surname“.
  4. After filling in all these details, you just need to tap on “Continue“.
  5. There will be your airline ticket details on the screen. Now select your option whether you want to cancel or change your reservation.
  6. Now you just need to proceed with the given command and complete the process of ticket cancellation.
  7. After the completion of these steps, you may receive an email regarding your flight ticket cancellation. Now you are eligible to make a refund request.

Condor Airlines Rebooking Policy:

The airline provides versatility by offering the rebooking option to its customers. A rebooking is only allowed within the originally booked period. The rebooking charges and deadlines may differ, as it depends on the dates, group size, and routes.

Days before departureRebooking Charges
29 or more days before flight departurea rebooking fee of 10%
From 28 to 15 days before the departurea rebooking fee of 25%
From 14 days to 1 day before the departurea rebooking fee of 40%

Rebooking tickets from original higher-fare departure dates to lower-fare departure dates is only possible at the original ticket price. The difference and rebooking charges are payable when you rebook your ticket to higher-fare departure dates.

Name Change

You are allowed to make changes to your names. You have to inform the of all names of the group passenger after the booking is fixed. It should happen at least 8 weeks before the departure.

You can make changes to your name without paying any charges for the flights in Germany. You are not allowed to name changes for the feeder flights. Your request must be sent at least 7 days before the flight departure by email.

If you fail to submit a request within a given period, you can submit it 1 day before the departure. You can do it by calling the group reservation department during working hours (Monday to Friday from 10:00 to 17:00 h).

Condor Airlines Refund Policy:

For the canceled flight tickets, the airline will give an immediate refund to eligible passengers. It will be issued within 20 working days when your booking payment was made by check and 7 working days when booking payment was made by cash or credit card for the international flights.

  • Condor sells only electronic tickets, regardless if sold sales through www.condor.com, a travel agency, or the customer service hotline.
  • You can request for refund of all the electronic tickets by calling the reservation sales team. They are available 24/7.
  • You can call on 1-866-960-7915 free of charge for the passengers of the USA and Canada.

Still, you have any queries related to Condor Airlines flights, ticket booking, or cancellation tips you must feel free to contact Treknova. We are always available to answer your problems and questions 24*7 at our toll-free number +1-800-831-1547


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