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Ethiopian Airlines Cancellation Policy – FAQs

Are you stuck in a situation where you are thinking about whether you will be able to complete the journey or not? If yes then you have come up to the right place where we have the solution to your unsolved problem which is how to cancel the Ethiopian Airlines flight ticket.

When you book a flight ticket you think only about making your whole journey smooth but due to some circumstances you may need to cancel your flight ticket but you are not aware of the process. Canceling a flight ticket may be a hectic task for you because of the strict airline norms and their lengthy process. and because of this time-killing activity, most of the passengers do not prefer to cancel their flight ticket. 

We have prepared a step-by-step process through which you will get an idea of how to cancel the flight ticket and get a refund.

Getting knowledge of canceling the ticket is necessary for those persons who usually do not travel frequently because they think the process is time-consuming and it is not worth it. They think like this because most of the airlines charge a major amount of the cancelation fee and the consumer gets a minimal amount in the form of a refund. If you want to save time and money while canceling your flight then you should go through the steps which are given below.

Ethiopian Airlines 24-Hours Cancellation Policy

  • According to Ethiopian Airlines ‘ hours’ cancelation policy when the passenger book a flight ticket and he have to cancel the flight due to any reason then the airline will not charge any surplus or even any kind of charges from the passenger and the full amount will be refundable.
  • If you cancel the flight ticket within 24 hours and the scheduled flight is 7 days ago from the day you are booking the ticket then the airline will not charge any excess amount.
  • If you cancel the flight ticket within 24 hours of the scheduled flight then the airline will charge you some amount from your flight ticket in the form of a penalty which will be depended upon the rules of Ethiopian Airlines.
  • If your flight is delayed by the airline itself for more than 4 hours then you can cancel your flight ticket without paying any charges to the airline and the airline will refund the whole amount you also can ask for the rescheduled booking of your flight to another date.
  • If you booked a non-refundable 0fligth ticket and you want to cancel under 24 hours cancelation policy then you have to pay $125 in the form of a penalty and you will receive the amount back from which you made the payment while booking the flight ticket.

How to Cancel the Ethiopian Airline Flight Ticket?

Are you anxious to know about the process of canceling your flight ticket because the airline has created a mess so that you won’t be able to cancel the ticket and not ask for a refund? If yes we have the solution to your issues. We as a team have prepared a complete guide. If you follow that then you will be confident enough and also that will help you to get the refund effectively and efficiently.

There are various ways through which we can cancel the ticket and get a refund which is mentioned below

Online Ticket cancelation

  • If you want to start the cancelation process you have to visit the official website of Ethiopian Airlines.
  • For the next step, you have to enter your login credentials which were sent to you at your email address when you booked the flight.
  • Once you enter the login details then click on the ‘Manage My Booking’ and you have to choose the ‘Flight’ option from other options and at last click on the ‘Next’ button.
  • Now the website will redirect you to a new page in which you have to enter your flight number and your booking id.
  • Then now you have to provide the basic details such as the last name of the passenger ‘that was mentioned on the ticket’, and mobile number to fill out the cancelation form.
  • Now you have to recheck all the details again before canceling the ticket once you tally your details and now click on the ‘Cancel’ button for the further process.
  • If you have completed and submitted all the details which were asked by the website and now you can see the ‘Refund’ button. You have to click on this to get the refund.
  • Be sure that your account is still in running mode because the airline will refund you the amount on the same account through which you made the payment while booking the flight.
  • Last, you will get a confirmation code on the registered email id and also you can track the process of your transaction.

Telephonic Ticket Cancelation

  • If you want to start the telephonic cancelation process then you have to dial the official customer care number of the Ethiopian Airlines.
  • Now when you are connected to the customer executive of Ethiopian Airline then he will ask you for the basic details such as flight number and booking number.
  • Now you have to give some other details such as passenger name, mobile number, etc. it will be helpful to the executive to make the process shorter and easier.
  • Now you also can ask for your queries and the charges which will be deducted by the airline when you cancel the flight ticket.
  • If you are agreed then the executive will share with you other information like cancelation charges taxes and penalties (if any).
  • At last, the executive will cancel your flight ticket and will provide you the confirmation number and you will get the receipt at your registered email address.
  • Now finally the amount will be credited to the same account from which the payment was made while booking the ticket.

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