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JetBlue Airways Cancellation & Refund Policy (FAQs, Rules, & Terms)

JetBlue Airways is one of the largest airlines in America. It is an American low-cost airline, which provides the best service to its customers. But sometimes it happens that tickets have to be canceled due to uncertain reasons of the customer. For that, you need to know about the JetBlue Airways Cancellation and Refund Policy.

JetBlue Airways’ cancellation policy is very easy and you can easily make the cancellation and put a request for a refund as well. Just go through this entire article to know-how.

The money you invested for the reservation of tickets may be refundable and sometimes non-refundable. Though at the time of booking, it has been mentioned whether your ticket is refundable or non-refundable. So always do a quick check over the fact that is the ticket you are booking is actually refundable or non-refundable. It is highly recommended, that your ticket should be refundable. Buy, a non-refundable ticket only when you are 100% sure that you will be going to take this trip at all costs.

In case you have queries for JetBlue Flight Cancellation and Refund Policy for booked or reserved tickets! You can also dial our toll-free number +1-800-831-1547 to talk to our customer support team & to know about the current offer, promo codes & discounts.

JetBlue Airlines Cancellation and Refund Policy

JetBlue Airways Cancellation & Change Policy in 2024

JetBlue Airways offers two types of Fares to its customer, one is ARC Agencies and the other is BSP Agencies.

ARC Agencies: The ARC Agencies allow their travel agents to cancel the airline ticket within one business day. After completion of that day, the customer needs to bear a penalty fee for all the changes or cancel the ticket of Blue Basic Fares. It is totally the agent’s responsibility to inform the customer about the additional fares charges, restrictions, or amounts related to any changes.

BSP Agencies: The BSP Agencies allow their travel agent to cancel the airline ticket till 23:59 on that particular day when the ticket was issued. After 23:59, the customer will have to pay the penalty amount if they want to change anything in the purchased ticket for Blue Basic Fares. It is the agent’s responsibility to inform the customer about the additional fares prices, limitations, or amount related to any changes.

Cancel/changes charge per person:

When you book the airline ticket of JetBlue Airways, you have many options available to choose from like Blue, Blue Plus, Blue Extra, Blue Basic, or Mint. These are based on what suits you the best. All of these are also applicable to True Blue redemption reservations ( except Blue Basic Fares ).

Just remember that, if you cancel or change your airline ticket reservation through JetBlue Customer Support you will have to pay an additional 25$ as a non-refundable fee per person. But you can save your money by doing this process yourself at

Fare ClassChanges / Cancellations, per person
For Blue Basic Blue Basic fares ticketed from Jun 8-Aug 24 2021 and after Nov 1, 2021, are subject to a change/cancel fee of $100 per person for travel wholly within the U.S., Caribbean, Mexico, or Central America, or $200 per person for all other routes. Fare difference and fare rules on the date of change apply.
Blue pay the difference
Blue Pluspay the difference
Blue Extrapay the difference
Blue Refundablepay the difference
Blue Plus Refundablepay the difference
Blue Extra Refundablepay the difference
Mintpay the difference
Mint Refundablepay the difference

Note: If the original date of the ticket crosses the expiry date, you will not be able to make any change to an exchanged ticket.

They removed all the cancel or change charges for almost all categories, except Blue Basic.

For more detailed information you can visit the website, click here.

JetBlue’s 24-hours cancellation policy:

If your airline ticket is booked before 7 to the departure date of the flight, in that case, customers can make a change or cancel their airline ticket within 24-hours from the original booking date without bearing any additional charges. If you exceed that time period, you need to pay cancellation charges.


  • JetBlue vacations reservations do not qualify for this policy.
  • The changes under this category are not eligible for this particular policy.

Eligibility of Cancel & Change JetBlue’s Ticket:

You can easily change or cancel your Airline Ticket online if you are able to provide this simple information:

  1. Confirmation Code
  2. Last Name of the customer
  3. Origin & Destination city of the customer

If you have used any JetBlue voucher or any kind of travel certificate at the time of payment of your airline booking, in such case you are not eligible for any change or cancel your airline ticket.

If your reservation has some kind of request for special service or your return flight is different from your departing flight, the crew member of JetBlue reservation assists you to make the change or cancel your reservation as per your request.

You can make the change or cancel your ticket before the schedule of departure time.

Confirmation for Change

First, you need to select your new flight, after selecting it, you will be on the wait page after following the confirmation page. After confirmation of all the changes, you will receive an email containing the confirmation code. It will remain the same.

Steps for JetBlue Airways Cancellation Reservation:

If you want to make a change or cancel your ticket yourself, you can do that by following these simple steps:

  • Step 1: Visit the official website of JetBlue Airways.
  • Step 2: Tap on “Manage Trip”.
  • Step 3: Put your “Confirmation Code” & “Last Name” in the given boxes and tap on “Find Flight”.
  • Step 4: At the opened page, you will see many options, “Change or Cancel Flight” is one of them. Tap on that and cancel your flight ticket easily.

JetBlue Refund Policy:

  • Before applying for a refund under JetBlue’s refundable policy, you should check whether your ticket which you canceled or changed is applicable for a refund or not.
  • If it is under the policy, you are permitted to cancel your airline ticket at any time before the departure schedule. After cancellation, you will get your full refund amount from the original source of payment.
  • If your change or cancellation is done before the departure of the flight, then your refundable amount will be shown in your JetBlue account in Travel Bank Credit. You can use this credited money for your future travel with JetBlue Airways.
  • Full refunds are possible in the case of the death of the ticketed person and the passenger who is a partner or along with the deceased person. Then the travel partner can submit the paper of death certificate within the 14 days of the cancellation request raised.

Note:- All flights are not covered under the Refundable Fare.

Jetblue Non-refundable Ticket Policy:

You can cancel your airline ticket before the time of departure of the flight. It is for those who come under the Nonrefundable category. The cancellation fee is charged to the customer These charges totally depend upon the booking date and selected fare option. The remaining balance will be shown in JetBlue’s Travel Bank Credit, which you can use for your future travel.

If the nonrefundable ticket is not canceled or changed before the departure of the flight, all your airline ticket money will be forfeited.

Rebooking of JetBlue Airways Cancellation or change of flight

While getting in touch before that be ready with the following information, they may need to rebook your ticket.

  1. Confirmation number 
  2. Flight number
  3. Date(s) of travel
  4. Customer information (such as full name, date of birth, contact information, etc.)

What if the flight is canceled from the Jet Blue side.

If your flight is canceled due to some reason or emergencies like weather disruption and technical issues of Jet Blue then you can get a full refund and you can avail some offers by Jet Blue you can see the following option:-

  • You can travel on another day without any additional charges.
  • Receive a Jetblue Travel bank credit. With this money, you can rebook a flight for another day or in the future.
  • If your reebok can not happen under 2 hours. You get a refund in the original form of payment.

Other important information about Cancellation

  • If your flight cancel or delayed from airline’s side, Airline contact you and inform you about the situation through email or call.
  • You should always arrive early from the departure time of the flight because the flight is not able to wait for any customers who are not there.
  • Jet Blue Airlines are not re-accommodated on other airways or airlines but in some issues, Airlines can do everything to drop you at your destination.
  • Due to an emergency, if any flight is canceled, it will not be reinstated.

For additional support and information regarding the Jet Blue reservation, flights, ticket booking, or cancellation tips you must feel free to contact Treknova at [airline]. We are always available to answer your problems ad questions 24*7 at our toll-free number +1-800-831-1547.

Know how to get cheap air tickets through Jetblue Airways so that you can buy air tickets that are easy and budget-friendly so that you can truly enjoy your vacations without being skeptical and thinking much about your expenses. when you spend less on your tickets you can spend that amount on your travel and vacation to get all the luxuries that you need.

You can also upgrade your seat through JetBlue Airways, this gives you many skeptical ways in which you can prioritize yourself above others. upgrade your seats on JetBlue Airways and give yourself that luxurious feel while traveling to your destination for that extravagant vacation.

JetBlue Airlines Cancellation

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