Sun Country Airlines Cancellation & Refund Policy

We know canceling the reservation is not an easy task, especially in this pandemic. You don’t know the sudden circumstances that occur due to Covid or some other reasons for that you may cancel your reservation. We strongly suggest that you must get all the information about your reservation at the time of booking, that your reservation is refundable or not. We try to provide all the information about Sun Country Airlines cancellation & refund policy with the covid update and step-by-step explanation of “how to cancel Sun Country airline reservation?”

Please read the article to know about their cancellation & refund policies. Hope it will help you to cancel your reservation and get a full refund without paying any extra charges.

You can directly call our toll-free +1-800-831-1547 to cancel your ticket within 24 hours of purchase. Get last-minute deals & discount for new booking & reservations. Also, get the best refund on airline cancellation. Dial our toll-free number +1-800-831-1547 to save your money, time & effort.

Sun Country Airlines Cancellation and Refund Policy

COVID-19 Update Of Sun Country Airlines Cancellation:

The airline understands that flexible policies are important for their passengers in COVID-19. If you have any doubt regarding cancellation or change fee, read the full article.

The passengers who are looking to cancel or change their reservation, they can do so online themselves. Also, get a refund in the form of flight credit. You can use your flight credit for the payment of your future travel with the airline. But remember one thing, the validity of flight credit is only for one year, your travel must be completed within a year. You can use your confirmation number as a credit code at the time of booking.

The passenger can change or cancel his/her flight reservation but you have to pay the applicable charges, if you do so less than 60 days before the flight departs or if you have not purchased the Change Fee Abandonment at the time of reservation. Change fees are as follows:

  • You have to bear a change fee as per the direction, per passenger between origin to destination.
  • If your changed reservation value is lower than the earlier one, you will receive the remaining amount in the form of Flight Credit.
  • If your changed reservation is higher than the earlier one, the passenger will responsible to pay the difference.

If you are still in doubt, you can directly contact their reservation team at 651-905-2737.

Sun Country Airlines Cancellation & Change Policy:

Change/Cancellation fees are applied per direction, per traveler.

Flight OnlyFlight + Hotel VacationFlight + Car
PaymentFull payment is due at the time of bookingFull payment is due at the time of bookingFull payment is due at the time of booking
Cancellation RulesAirfares and ancillary products are non-refundable, but if you cancel your reservation before the schedule of flight departure, you will bear fewer charges.
  • If the customer will cancel the reservation after the flight departs, the no-show value will be forfeited by the airline.
  • Flight + Hotel vacation packages are non-refundable, but the passenger will be eligible to cancel their reservation up to 14 days before the flight depart by paying fewer charges.
  • You can not allow canceling of your reservation within 13 days.
  • Flight + Car packages are non-refundable, but you are permitted to cancel your reservations up to 2 days before the flight departs.
  • If you cancel your reservation within 2 days of the flight departure, your fare will be forfeited by the airline.
  • Change Fee
    (per direction per passenger)
    Charges acc to the days before the flight depart.
    0-13 days: 79$
    14-59 days: 39$
    60+ days: 0$
  • Charges are per direction per passenger.

  • If the new airfare is higher than earlier, the passenger is responsible to bear the difference.
  • If the new airfare is lower than earlier, the remaining amount will be credited to the travel credit in the form of a flight voucher. You must use that voucher within one year from the purchase date.
  • Charges acc to the days before the flight depart.
    0-13 days: 79$ + Hotel charges, that are non-refundable & can not be changed.
    14-59 days: 39$ + Hotel charges
    60+ days: Only Hotel charges

  • Flight + Hotel vacation packages are non-refundable, but the passenger can make a change within 14 or more days of flight depart by paying the applicable charges.

  • The difference in the value of airfare & hotel charges will be bearable by the passenger. If the new flight fare is lower than earlier, the difference will be credited to your flight voucher.

  • You can not change your hotel services within 13 days of flight depart.
  • Charges acc to the days before the flight depart.
    0-13 days: 79$
    14-59 days: 39$
    60+ days: 0$
  • Flight + Car vacation packages are non-refundable, but you can make a change in your vacation package after paying the change fee. The remaining amount will be credit to your travel credit in the form of a flight voucher.
  • The passenger is responsible for the difference in package fare if any.
  • You are not allowed to make a change in your package reservation within 2 days before the flight departs.
  • Name Correction
  • If you booked your reservation through Sun Country or a direct travel agent partner, you are allowed to make a correction in your name without bearing any extra charges. But remember, you can only correct the spelling of your name or a legal status change.
  • The customer is not permitted to change his/her name.
  • You are allowed to make a correction by paying the applicable charges. But you can only correct the spelling of your name or a legal status change.
  • The customer is not permitted to change his/her name.
  • You are allowed to make a correction by paying the applicable charges. But you can only correct the spelling of your name or a legal status change.
  • The customer is not permitted to change his/her name.
    • Your travel must be complete within one year of the original reservation date.
    • You are allowed to make a correction by paying the applicable charges. But you can only correct the spelling of your name or a legal status change.
    • Change charges are increasing.
    • You can cancel your flight-only reservation within 24-hours of the original booking without bearing any charges. Your flight departure schedule should be 7 or more days. The canceling process can be done through the airline reservation staff or their website as well. But this rule applies only for regular airfares, it does not include Group and Tour bookings, Vacation package bookings, land products, etc.
    • The customer may bear the supplier fees that are applicable on Flight + Hotel vacation package, Group & Tour, Land Products, etc. The supplier fee is non-refundable.
    • You can make a change or cancel your Flight + Hotel packages, but it is non-refundable. If you cancel the package, you will receive a refund in the form of travel credit. You can use it for your future travel but your travel must be complete within one year.
    Souncountry airlines logo

    Flight-Only Change Fee Abandonment:

    The customers can make a one-time change of their reservation without paying any extra charges, it should be done at least one hour before the first flight departure schedule. The customer will bear the difference in fare and other optional services for a changed flight or date. All resulting adjustments to your booking will be dependent upon the standard change expense strategy.

    • The fee abandonment is applicable only on Flight-only bookings.
    • For taking benefit of that, you have to add change fee abandonment at the time of booking. This is beneficial only for those who booked their reservation through direct Sun Country (SunCountry.com) or its customer services.
    • It must be purchased on the reservation for all the passengers.
    • It allows only a one-time change in the reservation without paying any charges.
    • You can change the date, time, origin, or destination of your reservation. All changes should be done at least one hour before the schedule of your first flight departure, otherwise, you will have to bear standard charges.
    • The change fee abandonment may not applicable for all the reservations.
    • Qualified reservations with travel credit from changes or cancellations will be given a non-refundable, non-transferable flight credit use for future travel.
    • You should use the change fee abandonment within 1-59 days before the flight departure because you can change or cancel your reservation without paying any charges before 60+ days.

    Steps of Sun Country Airlines Cancellation:

    Follow these simple steps to Sun Country airlines cancellation:

    • Step 1:- Firstly, visit the official website of “Sun Country airlines” or “suncountry.com“.
    • Step 2:- Second, you will see the “My Trip” option, just tap on that.
    • Step 3:- Now, you will see a small blank form, simply fill it with your “Last Name” & “Reservation Code“.
    • Step 4:- After filling in all your required details, tap on “Manage My Trip“.
    • Step 5:- On this Opened page, you will see the option “Cancel or Change your reservation“, click on that & proceed with the given command.
    • Step 6:- After completing all the above-given steps, you will receive a “confirmation e-mail” regarding your canceled reservation.
    Sun Country Airlines Cancellation

    Not only this if you are feeling any such query related to Sun Country Airlines reservation, flights, or ticket booking or cancellation tips you must feel free to contact Treknova. We are always available to answer your problems and questions 24*7 at our toll-free number +1-800-831-1547.