Sunwing Airlines Cancellation & Refund Policy

Are you also worried about all the travel mess happening? Want to make your Sunwing Airlines cancellation.

Read along to keep in knowledge all the latest Sunwing airlines cancellation and COVID-19 policies. We, the Treknova are trying to provide all the related information with this article.

Manulife Global Travel Insurance + Worry-Free for Sunwing lets you cancel or alternate your Sunwing vacation preparations up to a few hours earlier to the time of your scheduled departure out of your factor of starting place for any reason, besides for no suggests or “denied boarding”, at the day.

COVID-19 update

COVID-19 coverage of Sunwing Airlines includes the booking of a vacation package and air only. If you will contact the COVID-19 on your vacation, the airline provides you a type of insurance by The Manufacturers Life Insurance Company (Manulife) for helping its customer by covering medical emergency costs. You will get the benefit of this insurance without paying any extra cost, if you book your Sunwing flight or vacation package between July 06 & October 15, 2021.

COVID-19 Coverage- Emergency Medical Insurance by Sunwing Airlines:

  • The customer will not need to pay any additional charge if he/she books the flight reservation (Sunwing vacation package and air only) between July 06 and October 15, 2021.
  • The coverage is only applied for the departure scheduled between February 01 and October 31, 2021, also the maximum duration of travel should be 22 days.
  • The COVID-19 Coverage bears the medical expense of only up to $200,000 for the payment of medical consultations, hospital admittance, surgery, specialty care, cost of the air ambulance.
  • COVID-19 does not include the Sunwing Cruise Packages.

COVID-19 Coverage- Reservation Booked Between February 01, 2021, and March 31, 2021:

  • The customer will not need to pay any additional charge if he/she books the flight reservation (Sunwing vacation package and air only) between Feb 01 and March 31, 2021.
  • The coverage is only applied for the departure scheduled between February 01 and December 31, 2021, also the maximum duration of travel should be 22 days.
  • The COVID-19 Coverage bears the medical expense only up to $200,000 for the payment of medical consultations, hospital admittance, surgery, specialty care, cost of the air ambulance.

COVID-19 Coverage- Reservation Booked Up To January 31, 2021:

  • The customer will not need to pay any additional charge if he/she books the flight reservation (Sunwing vacation package and air only) between September 17, 2020, and January 31, 2021.
  • The coverage is only applied for the departure scheduled between October 16, 2020, and December 31, 2021, also the maximum duration of travel should be 22 days.
  • The COVID-19 Coverage bears the medical expense only up to $200,000 for the payment of medical consultations, hospital admittance, surgery, specialty care, cost of the air ambulance.

For more information related to COVID-19 Coverage, please click here.

Sunwing Airlines Cancellation Policy:

You are allowed to cancel your flight reservation, but it totally depends on your purchased reservation. If you book your reservation with Sunwing Airlines, you are eligible to cancel or change your reservation, and maybe you will have to pay the change or cancellation fee per person. If you book your reservation with other airlines and try to make any change in it, maybe it will be deemed as a cancellation and you will have to bear the loss of your non-refundable part that you paid at the time of booking.

You should be prepared for unexpected things by booking your reservation under Worry-Free Plan or Manulife Global Travel Insurance + Worry-Free for Sunwing. Read the details about these given below:

Worry-Free Plan- Cancellation Waiver:

  • You can cancel your reservation up to 3 hours (three hours) before the departure schedule and get your full refund back.
  • You are eligible to make a change in your reservation before the departure (one time only) without paying any change fee.
  • You have to purchase that cancellation waiver at the time of booking.
  • You will receive either some or all of your refund in the form of Future Travel Vouchers of Sunwing Airlines Account. It depends on when you cancel your reservation.
  • If you are 74 years old or under, then you will have to pay $49 per person charges & if you are 75 years old or over, then you will have to pay $79 per person charges.

PRE-DEPARTURE CANCELLATION AND CHANGE:

You are only eligible to change or cancel your reservation before departure of the flight, you can not do the same once the flight has departed. This waiver does not allow you to change the name of the passenger. If you make a change in your reservation and the price of a new vacation reservation is higher than the original one, then the passenger will have to bear the difference. On the other side, if the price of the re-booked vacation reservation is lower than the original one, then the difference will be refunded to your account. The cost of this waiver is non-refundable. Subject to certain conditions, the airline will give you compensation for your vacation price through the combination of partial refunds or future travel vouchers. The ratio of future travel vouchers and refunds depends on when you cancel your vacation reservation.

Please note- If there is any change in the number of people who are occupying a room, then the remaining travelers will have to pay the additional cost incurred.

You can use your Future Travel Voucher like cash payments when are booking for only Sunwing Vacation or air. It is valid for only one year, you must use it within one year. The voucher is non-refundable and non-transferable in nature because it was issued in the name of that person who canceled his reservation. This waiver is only applicable to the Sunwing Packages that are booked through the airline only.

Claim Procedure:

The Waiver benefits of this coverage are provided by Sunwing Vacations:

  1. Package
When the cancellation
is made
Cancellation fee to be returned as a voucher
45 days or more before departureThe Non-refundable amount required at the time of booking
44-21 days before departure50% of the total package cost (excluding any ancillary purchases) or the non-refundable amount required at the time of booking, whichever is greater, will be refunded as a voucher. The remaining portion will be refunded to the original form of payment. Ancillary purchases will be refunded in full to the original form of payment. Insurance and Paid Price Drop Guarantee are non-refundable. Ancillary purchases include Seat selection; Premium packages; Elite Plus; baggage fees; excursions; private transfers; online room selection; pre-ordered meals; airport lounge access; insurance (non-refundable); Paid Price Drop Guarantee (non-refundable).
20 days or less from departure100% of total price (including taxes)

2. Air-only flights onboard Sunwing Airlines

When the cancellation is madeCancellation fees to be returned as a voucher
21 days or more before departure$250 per person
20 days or less before departure100% of total price (including taxes)

Manulife Global Travel Insurance + Worry-Free For Sunwing:

All the benefits of Worry-Free Cancellation Waiver, Plus-

  • You will be able to benefit from emergency medical coverage.
  • Get the benefit of unlimited trip interruption coverage after the departure of the flight.
  • Also get the benefit of baggage loss, damage, and delay.
  • You will get insurance for Flight and Travel Accidents.
  • You can cancel your reservation up to 3 hours (three hours) before the departure schedule and get your full refund back.
  • You are eligible to make a change in your reservation before the departure (one time only) without paying any change fee.
  • You have to purchase that cancellation waiver at the time of booking.
  • You will receive either some or all of your refund in the form of Future Travel Vouchers of Sunwing Airlines Account. It depends on when you cancel your reservation.
  • If you are 74 years old or under, then you will have to pay $89 per person charges & if you are 75 years old or over, then you will have to pay $139 per person charges.

PRE-DEPARTURE CANCELLATION AND CHANGE:

You are only eligible to change or cancel your reservation before departure of the flight, you can not do the same once the flight has departed. This waiver does not allow you to change the name of the passenger. If you make a change in your reservation and the price of a new vacation reservation is higher than the original one, then the passenger will have to bear the difference. On the other side, if the price of the re-booked vacation reservation is lower than the original one, then the difference will be refunded to your account. The cost of this waiver is non-refundable. Subject to certain conditions, the airline will give you compensation for your vacation price through the combination of partial refunds or future travel vouchers. The ratio of future travel vouchers and refunds depends on when you cancel your vacation reservation.

Please note- If there is any change in the number of people who are occupying a room, then the remaining travelers will have to pay the additional cost incurred.

You can use your Future Travel Voucher like cash payments when are booking for only Sunwing Vacation or air. It is valid for only one year, you must use it within one year. The voucher is non-refundable and non-transferable in nature because it was issued in the name of that person who canceled his reservation. This waiver is only applicable to the Sunwing Packages that are booked through the airline only.

For more information, you should go to https://www.sunwing.ca/en/booking/worryfree-tcspop

Claim Procedure:

The Waiver benefits of this coverage are provided by Sunwing Vacations:

  1. Vacation package or hotel only reservation
When the cancellation is madeCancellations fees per person
45 days or more before departureThe Non-refundable amount required at the time of booking
44-21 days before departure50% of the total package cost (including taxes) or the non-refundable amount required at the time of booking, whichever is greater.
20 days or less before departure100% of total price (including taxes)

2. Air-only flights onboard Sunwing Airlines

When the cancellation is madeCancellations fees per person
21 days or more before departure$250 per person
20 days or less before departure100% of total price (including taxes)

Steps For Cancel Your Sunwing Airlines Reservation:

If you want to cancel or modify your flight reservation, please follow the below-given steps:

Step 1:- First, you have to visit the official website of “Sunwing Airlines” or “https://www.sunwing.ca/en/“.

Step 2:- After landing the home page of the airline, you will have to click on the button “For Member Privilege” that is placed in the middle of the Menu icon & Travel Advisories.

Step 3:- Now you may go to the “Sign in” option or simply just click on “My Booking

Step 4:- After signing in to your account with the reservation number, you got access to cancel or modify your reservation.

Step 5:- Fill in your personal details over there- “Reservation Code & Last Name“.

Step 6:- Please proceed with the given command and cancel your flight reservation.

Get last-minute deals & discount for new booking & reservations. Also, get the best refund on airline cancellation. Dial our toll-free number +1-800-831-1547 to save your money, time & effort.

Sunwing Airlines Refund Policy:

August 27, 2021, was the last date to submit a refund request for the bookings that were canceled due to COVID-19.

If you fail to submit a request for your refund before the last date, then you will eligible to keep your Future Travel Credit. The travel credit will be valid up to September 30, 2026, you must complete your travel before that. That credit will not contain any cash value, also these are non-refundable and non-transferable.

Refund Processing Time:

If you have submitted your request for a refund before the last date, now you don’t have to do anything. The airline will send you an e-mail to update you when your request has been reviewed.

It may take 120 days to be reviewed and processed for your refund to your original source of payment. In some cases, they will send your refund to the credit card processor if the card transaction has been archived, which means it takes a longer processing time.

Refund Eligibility:

You will get your refund only if you met the eligibility given below:

  • Your non-refundable reservation was booked on or before June 25, 2021, and your traveling scheduled must be on or after February 01, 2021.
  • You must book your flight reservation through the airline directly or travel agents.
  • Your vacation reservation is canceled due to COVID-19.
  • You have not raised any claim through the insurance provider.
  • The Future Travel Credit is only transferred to the name of that person, whose vacation reservation was canceled.
Sunwing Airlines Cancellation

Not only this if you are feeling any such query related to Sunwing flights, or ticket booking or cancellation tips you must feel free to contact Treknova. We are always available to answer your problems and questions 24*7 at our toll-free number +1-800-831-1547.


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