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Air New Zealand Airlines Official Contacts & Phone Number

Want to find out Air New Zealand Airlines Customer Service Contact Number? Do not worry we will provide you all the information using which you can easily get help from their official representative.

How to Contact Air New Zealand Airlines Customer Support Team

In 1940, New Zealand has introduced Air New Zealand as one of its air carriers. Its headquarters has been built up in Wynyard Quarter, Auckland City, New Zealand. This airline carrier of New Zealand has 116 fleets flying over 52 destinations, all of New Zealand. It has been registered as a Star Alliance member.

Every year Air New Zealand airlines get honored with some awards. In 2019, this airline was awarded ATW Eco Airline of the Year, Number One Corporate Reputation in New Zealand – Colmar Brunton Reputation Index, and many more. In 2018, it was awarded World Travel Awards with Australasia’s Leading Airline.

Air New Zealand has given services for many years to its customers. They make sure about the facilities and service that they will give to their customers, whether it’s on-ground services like check-in, baggage & carry-on luggage, or service given by crews on-board. You can also avail of their online facility of Reservation, cancellation, changing ticket information, etc.

Steps to contact Air New Zealand customer support help

Many times customers have to get instant help which is the need if you booked your ticket with the airline because all time you can’t rush to the airport for your queries. This certain need is considered by Air New Zealand by providing the help center. Passengers who have booked their tickets or may going to book can call their helpline center to clear their doubts, and if any issues arise they can inform and get resolve them easily. They provide helpline numbers according to the country’s location. If you want to know your local helpline number based on your country then click on the given link which redirects the page to contact us according to the country.

For passengers who are tech-savvy and want to chat online to put their queries before flight or after the flight, Air New Zealand gives the option to live chat with their oscar. Oscar is their chatbot who always takes care of your questions and reverts you in real time. If you have also queries and want to live chat with oscar then you have to click on the link Need Some Help where you find the chatbot option at the bottom of the screen.

Air New Zealand Airlines Official Site

185 Fanshawe Street
Auckland 1142, New Zealand 2105

Travel alerts

Phone Number To Reach Air New Zealand Airline Customer Service Team

Main: +64 800 737 000
Customer Service: 1-800-262-1234
Toll-Free: 1-800-242-3038
International: +64 (0)9 366 2929

Air New Zealand Phone Number for Sales, Reservations & Enquiries

USA Passenger Reservations & Enquiries
Toll-Free (from within the USA): 1-800-262-1234
Calling from overseas

Online Booking Help
Questions and Answers
Toll-Free (from within the USA): 1-800-262-1234

Send us feedback
Complete our Customer Experience Survey
Customer Relations

Baggage Services
Toll-Free (from within the USA): 1-866-767-2247 press 8

Airpoints™ Enquiries
Toll-Free (from within the USA): 1-800-262-1234

Los Angeles Area Passenger Reservations and Support
Phone: 310-615-1111

Travel Agents only
Toll-Free (from within the USA): 1-800-262-2468

TTY Relay Callers
See our instructions for further detail on this service

Assistance for customers with disabilities
Online Booking help for customers with disabilities who need assistance with an online booking
Toll-Free (from within the USA): 1-800-262-1234

Fax: +64 (0)9 256 3531

Email Contacts

Air New Zealand Airline Social Media Contacts

Executive Contacts

Primary Contact
Atishma Kumar
Customer Journey Manager
Quay Tower
29 Customs Street West
Auckland, New Zealand 1010


Secondary Contact
Mike Tod
Chief Marketing & Customer Officer
185 Fanshawe Street
Auckland 1142, New Zealand 2105

Cam Wallace
Chief Revenue Officer
185 Fanshawe Street
Auckland 1142, New Zealand 2105

Wallace’s responsibilities include contact centers.

Chief Executive
Christopher Luxon
Chief Executive Officer
185 Fanshawe Street
Auckland 1142, New Zealand 2105

Travel Information Important Links

Still, not able to contact the officials or fix your problems? For additional support and information regarding the Air New Zealand Airline reservation, flights or ticket booking, or cancellation tips you must feel free to contact Treknova. We are always available to answer your problems and questions 24*7 at our toll-free number +1-800-831-1547.

Disclaimer: The names, phone numbers, contact form, links, and email addresses on this page are provided for informational purposes and we have ensured the greatest possible care regarding the reliability & completeness of the information provided. However, doesn’t claim or guarantee its 100% accuracy. If you detect any omissions, errors, or changes that need to be done, please contact us.

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