Air New Zealand Airlines Official Contacts & Phone Number

Want to find out Air New Zealand Airlines Customer Service Contact Number? Do not worry we will provide you all the information using which you can easily get help from their official representative.

How to Contact Air New Zealand Airlines Customer Support Team

In 1940, New Zealand has introduced Air New Zealand as one of the air carriers. Its headquarters has been build up in Wynyard Quarter, Auckland City, New Zealand. This airline carrier of New Zealand has 116 fleets flying over 52 destinations, all of New Zealand. Its has been registered as Star Alliance member.

Every year Air New Zealand airlines get honoured with some awards. In 2019, this airline was awarded as ATW Eco Airline of the Year, Number One Corporate Reputation in New Zealand – Colmar Brunton Reputation Index and many more. In 2018, it was awarded by World Travel Awards with Australasia’s Leading Airline.

Air New Zealand has given services for many years to its customers. They make it sure about their facilities and service that they will give to their customers, whether it’s on-ground services like check-in, baggage & carry-on luggage or service given by crews on-board. You can also avail their online facility of Reservation, cancellation, changing tickets information, etc.

‘Airpoints’ is the milage program organize by Air New Zealand for their frequent flyer customers. You can register online to this plan and earn miles to redeem its facilities. So to earn miles on-board, you must fly with Air New Zealand and with all other partnered airlines. When even on the ground, you can earn miles by booking a hotel or renting cars.

Air New Zealand Airlines Official Site

185 Fanshawe Street
Auckland 1142, New Zealand 2105

Important Links

Travel Information Important Links

Phone Number To Reach Air New Zealand Airline Customer Service Team

Main: +64 800 737 000
Customer Service: 1-800-262-1234
Toll Free: 1-800-242-3038
International: +64 (0)9 366 2929

Air New Zealand Phone Number for Sales, Reservations & Enquiries

USA Passenger Reservations & Enquiries
Toll Free (from within USA): 1-800-262-1234
Calling from overseas

Online Booking Help
Questions and Answers
Toll Free (from within USA): 1-800-262-1234

Send us feedback
Complete our Customer Experience Survey
See Customer Relations below for other contact options

Baggage Services
Toll Free (from within USA): 1-866-767-2247 press 8

Airpoints™ Enquiries
Toll Free (from within USA): 1-800-262-1234

Los Angeles Area Passenger Reservations and Support
Phone: 310-615-1111

Travel Agents only
Toll Free (from within USA): 1-800-262-2468

TTY Relay Callers
See our instructions for further detail on this service

Assistance for customers with disabilities
Online Booking help for customers with disabilities who need assistance with an online booking
Toll Free (from within USA): 1-800-262-1234

Fax: +64 (0)9 256 3531

Email Contacts

Air New Zealand Airline Social Media Contacts

Executive Contacts

Primary Contact
Atishma Kumar
Customer Journey Manager
Quay Tower
29 Customs Street West
Auckland, New Zealand 1010


Secondary Contact
Mike Tod
Chief Marketing & Customer Officer
185 Fanshawe Street
Auckland 1142, New Zealand 2105

Cam Wallace
Chief Revenue Officer
185 Fanshawe Street
Auckland 1142, New Zealand 2105

Wallace’s responsibilities include contact centers.

Chief Executive
Christopher Luxon
Chief Executive Officer
185 Fanshawe Street
Auckland 1142, New Zealand 2105

Still, not able to contact the officials or fix your problems? For additional support and information regarding the Air New Zealand Airline reservation, flights or ticket booking or cancellation tips you must feel free to contact Treknova. We are always available to answer your problems and questions 24*7 at our toll-free number +1-800-831-1547.

Disclaimer: The names, phone numbers, contact form, links and email addresses on this page are provided for informational purposes and we have ensured the greatest possible care regarding the reliability & completeness of the information provided. However, doesn’t claim or guarantee for their 100% accuracy. If you detect any omissions, errors, or changes that need to be done, please contact us.