Copa Airlines Contact Number

Contact Copa Airlines Customer Support Team For Complaints and Discounts

In this article, you will get the full details of Copa Airlines official site as well as the customer contact service details. Copa Airlines is a well-known air carrier of Panama. Initially, when it was launched in 1944, this airline mainly focused only on the cities of this state, but later it started to fly over other international states also. Till now they have flown over 81 domestic & international destinations with 97 fleets. They have put up their hub in Tocumen International Airport, the airport of Panama City. And headquarters in Panama City of Panama only. 

copa airlines official site
How to Contact Copa Airlines Customer Support Team

We will provide you with all the information related to the official contact of Copa airlines. But still, if you are not able to contact the officials or fix your problems? Sometimes they might have some high call traffic or some sort of natural issues, or in a situation like the Covid pandemic they might be working short and they might have high demands in such a case they may not pick up all your call or queries, but no need to worry when Treknova, got your back right ahead. Dial our toll-free number +1-800-831-1547, our support team is always there to help you.

Being Star Alliance’s partner they have not let down the expectations of the passengers regarding services. The customer care center is always available to you, to get your queries or question to be solved or answered. They have great deals and offers for booking, cancellations, changing details or if say baggage policy. Everything is up to mark for customer services. Refer to Copa airlines reservation to know about all the reservation policies related to copa.

There is a frequent flyer program, then yes they have such a program, named ConnectMiles. It’s as same as other loyalty programs. It’s simple, the more you earn miles, the more you can get offers deals on your flight tickets. As Copa Airline is being a partner with Star Alliance, your can trip to more than 1000 + destinations covered by its partnered airlines, if you are a member of the ConnectMiles program.

Copa Airlines Official Site Overview

Here is the briefing of Copa airline’s official site homepage. This will give you an idea of the positions of the topics you are searching for. Let’s start from the homepage. Here we can find several options such as “travel”, “plan”, “services”, “connect miles”. We can book flights from the home page itself. For that, we will find the tab named “book your trip”. They also give out this opportunity to do group travel so that you can make travel with your friends and family members.

There we have to enter the required details such as, from the point, to point, departure date, return date, and also we select the number of adults, infants, children. Then click on the search tab to check the availability of our priority flight. On the same page, we can search for the other requirements such as hotels and rental cars, and also we can perform upgrades. Next on the same home page, we will find the topics such as connect miles, flexibility for your trip, panorama digital, hotel discounts. After that, we will find the details regarding the best rates, important notices, changes in baggage policy

Avenida Principal y Avenida de la Rotonda, Costa del Este
Complejo Business Park, Torre Norte
Parque Lefevre
Panama City, Panama

Copa airlines official site- “Services”

In this section, you will find the topic “client service”- in which you will get the details of contact info, faqs, refund request for your reserved ticket for which you have a change, reservation center, details regarding sales offices, connect miles service center. The next topic is “other Copa services”- in which you will get the details regarding all Copa cargo services and as well as copa courier. 

Copa airlines official site- Cargo service of Copa airlines

The cargo and mail unit takes advantage of the modern fleet. Your assurance that your cargo can meet its destination safely is the Embraer-190 and Boeing 737-700 that currently fly on the routes. They are a profitable strategic airline business unit that offers customers safe and reliable logistical cargo transportation solutions with high-quality standards for the processes. Being the best choice for domestic cargo and connecting the globe as a commercial airline, enabling them to participate in the market, increase earnings, and boost profitability. Security firms, newspapers, and magazines, couriers, people, funeral homes, cargo agencies, and airlines, among others, are clients of the airlines.

Copa airlines official site- Courier service of Copa airlines

Copa Airlines Courier delivers your documents and parcels to every destination across the globe, door-to-door. They are able to make more direct connections with the help of Copa Airlines and the comfort of the Hub of the Americas, ensuring customer loyalty through World-Class service.

The following advantages can be enjoyed by corporate Copa Airlines Courier clients:

  • Better times for shipping to Latin America
  • Airport-to-airport and door-to-door facilities
  • The ability to print waybills, track shipments, and get online quotes
  • Supplies from shipping
  • Service for customs clearance
  • Line of Credit
  • In there ConnectMiles frequent flyer scheme, there is a chance to win a mile

Copa airlines official site- “Connectmiles”

In this section of Copa airlines official site you will find the first topic “discover connectmiles”- in which you will get the details about connectmiles, preferprogram, upgrades, digital card, and finally join connectmiles. Connectmiles is actually a special program for frequent flyers of the Copa airways. Then the next topic is “get miles”- which contains the details regarding earn miles flying, bank partners of Copa, earn miles everywhere details, buy gifts or recover miles details, then finally you can find claim missing miles details.

Then the third topic is “use miles”- here you can find out the details regarding use miles flying, book an award ticket, transfer miles, use miles calculator to calculate the miles of a frequent flyer, then finally other ways to use miles. Then the final topic is “help and services”- you will get the whole help and services which are required for your trip from here. In this section, you can see the topics regarding service center, faqs, program updates regarding connectmiles.

Copa airlines official site- Benefits of connect miles

  • Gain and use miles with our airline partners and other business partners at Copa Airlines
  • Priority Copa Airlines check-in, boarding & handling of luggage
  • Extra baggage allowance subject to the fare purchased by the family
  • Complimentary upgrade subject to the purchased fare family
  • Access to lounges at Copa Club & Star Alliance
  • Link Regional certificates for upgrade
  • Link Certificate of Global Upgrade

Travel Information Important links

Phone Number To Reach Copa Airlines Customer Service Team

Main: +507 304-2672
Toll Free: (800) 359-2672

Email Contacts

Copa Airlines Social Media Contacts







Application on App Store

Application on Play Store

Executive Contacts

Primary Contact
Diana Mizrachi – Kopel
Director of Customer Experience
Avenida Principal y Avenida de la Rotonda, Costa del Este
Complejo Business Park, Torre Norte
Parque Lefevre
Panama City, Panama

Secondary Contact
Tim Manoles
Vice President of Loyalty
Avenida Principal y Avenida de la Rotonda, Costa del Este
Complejo Business Park, Torre Norte
Parque Lefevre
Panama City, Panama

Daniel Gunn
Senior Vice President of Operations
Avenida Principal y Avenida de la Rotonda, Costa del Este
Complejo Business Park, Torre Norte
Parque Lefevre
Panama City, Panama

Chief Executive
Pedro Heilbron
Chief Executive Officer
Avenida Principal y Avenida de la Rotonda, Costa del Este
Complejo Business Park, Torre Norte
Parque Lefevre
Panama City, Panama
+507 304-2677

Copa Cargo and Copa Courier

Call Center and Phone Assistance: Bogota 320 9090, option 5. – Elsewhere in the country to 018000 112600, option 5.


CityPhone No.Address
Bogota+57 1 419 8989Ext: 7083 – 7253Carrera 103 # 25F – 12
Barranquilla+57 5 393 1001+57 350 321 6902+57 350 321 6954Ernesto Cortissoz International Airport, loading dock, Copa Airlines Cargo Colombia warehouse
Cali398 9465321 490 9010310 863 0450Ave. 6 BIS # 30 N 25 Cali, Colombia Q
Cartagena+57 5 658 3608+57 317 576 5927Rafael Núñez International Airport, loading zone
Medellin+57 2 610 256+57 5 106 101Medellín , carrera 43 a nro. 34-95 local 099 centro comercial Almacentro
Pereira+57 2 644 1001+57 2 644 1002Mantecaña International Airport, loading dock, Copa Airlines Carga Colombia warehouse
San Andrés+57 8 512 9346+57 321 241 3574Street 5 # 7 – 25, School House

Here’s what the customer service deals with:

Disclaimer: The names, phone numbers, contact form, links and email addresses on this page are provided for informational purposes and we have ensured the greatest possible care regarding the reliability & completeness of the information provided. However, doesn’t claim or guarantee for their 100% accuracy. If you detect any omissions, errors, or changes that need to be done, please contact us.