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Copa Airlines Contact Number

In this article, you will get the full details of Copa Airlines official site as well as the customer contact service details. Copa Airlines is a well-known air carrier in Panama. Initially, when it was launched in 1944, this airline mainly focused only on the cities of this state, but later it started to fly over other international states also. Till now they have flown over 81 domestic & international destinations with 97 fleets. They have put up their hub in Tocumen International Airport, the airport of Panama City. And headquarters in Panama City of Panama only. 

copa airlines official site
How to Contact Copa Airlines Customer Support Team

We will provide you with all the information related to the official contact of Copa airlines. But still, if you are not able to contact the officials or fix your problems? Sometimes they might have some high call traffic or some sort of natural issues, or in a situation like the Covid pandemic they might be working short and they might have high demands in such a case they may not pick up all your call or queries, but no need to worry when Treknova, got your back right ahead. Dial our toll-free number +1-800-831-1547, our support team is always there to help you.

Contact Copa Airlines Customer Support Team For Complaints and Discounts

Being Star Alliance’s partner they have not let down the expectations of the passengers regarding services. The customer care center is always available to you, to get your queries or question to be solved or answered. They have great deals and offers for booking, cancellations, changing details, or if say baggage policy. Everything is up to mark for customer services. Refer to Copa airlines reservation to know about all the reservation policies related to Copa.

If there is a frequent flyer program, then yes they have such a program, named ConnectMiles. It’s as same as other loyalty programs. It’s simple, the more you earn miles, the more you can get offers and deals on your flight tickets. As Copa Airline is being a partner with Star Alliance, your can trip to more than 1000 + destinations covered by its partnered airlines, if you are a member of the ConnectMiles program.

Steps To Contact Officials of Copa Airlines

Copa airlines are unsurpassed in terms of comfort and service quality, and they’ve improved it even more with the help support center, where skilled and knowledgeable experts are always there to help.
Copa airlines are unrivaled in terms of comfort and quality service, and they have improved their service even further with the help support center, where experienced and competent experts are always ready to assist you. If you are unable to resolve your issues on the website on your own, you will need to contact customer service. Click on the link to know more about Contact Details.

The airline provides and categorizes your unusual concern and forwards it to the appropriate department for specific concerns. If passengers do not want to wait in a phone queue, be placed on hold, or have a long wait time on the phone, airlines offer live chat, where passengers can communicate in real time and receive immediate responses. But keep in mind that live chat is available only on the official App.

Copa Airlines Official Site Overview

Here is the briefing of Copa airline’s official site homepage. This will give you an idea of the positions of the topics you are searching for. Let’s start with the homepage. Here we can find several options such as “travel”, “plan”, “services”, and “connect miles”. We can book flights from the home page itself. For that, we will find the tab named “book your trip”. They also give out this opportunity to do group travel so that you can make travel with your friends and family members.

There we have to enter the required details such as, from the point, to the point, departure date, and return date, and also we select the number of adults, infants, and children. Then click on the search tab to check the availability of our priority flight. On the same page, we can search for other requirements such as hotels and rental cars, and also we can perform upgrades. Next on the same home page, we will find the topics such as connect miles, flexibility for your trip, panorama digital, and hotel discounts. After that, we will find the details regarding the best rates, important notices, and changes in baggage policy

Avenida Principal y Avenida de la Rotonda, Costa del Este
Complejo Business Park, Torre Norte
Parque Lefevre
Panama City, Panama

Copa airlines “Services”

In this section, you will find the topic “client service”- in which you will get the details of contact info, faqs, refund request for your reserved ticket for which you have to make a cancellation and change to the flight, details regarding sales offices, connect miles service center. The next topic is “other Copa services”- in which you will get the details regarding all Copa cargo services as well as Copa courier. 

Cargo service of Copa airlines

The cargo and mail unit takes advantage of the modern fleet. Your assurance that your cargo can meet its destination safely is the Embraer-190 and Boeing 737-700 that currently fly on the routes. They are a profitable strategic airline business unit that offers customers safe and reliable logistical cargo transportation solutions with high-quality standards for the processes. Being the best choice for domestic cargo and connecting the globe as a commercial airline, enables them to participate in the market, increase earnings, and boost profitability. Security firms, newspapers, magazines, couriers, people, funeral homes, cargo agencies, and airlines, among others, are clients of the airlines.

Courier service of Copa airlines

Copa Airlines Courier delivers your documents and parcels to every destination across the globe, door-to-door. They are able to make more direct connections with the help of Copa Airlines and the comfort of the Hub of the Americas, ensuring customer loyalty through World-Class service.

The following advantages can be enjoyed by corporate Copa Airlines Courier clients:

  • Better times for shipping to Latin America
  • Airport-to-airport and door-to-door facilities
  • The ability to print waybills, track shipments, and get online quotes
  • Supplies from shipping
  • Service for customs clearance
  • Line of Credit
  • In their ConnectMiles frequent flyer scheme, there is a chance to win a mile


In this section of Copa airlines’ official site, you will find the first topic “discover connect miles”- in which you will get the details about connect miles, preferred programs, upgrades, digital cards, and finally join connect miles. Connectmiles is actually a special program for frequent flyers of Copa airways. Then the next topic is “get miles”- which contains the details regarding earning miles flying, bank partners of Copa, earn miles everywhere details, buy gifts or recover miles details, then finally you can find claim missing miles details.

Then the third topic is “use miles”- here you can find out the details regarding using miles flying, booking an award ticket, transferring miles, using a miles calculator to calculate the miles of a frequent flyer, then finally other ways to use miles. Then the final topic is “help and services”- you will get the whole help and services which are required for your trip from here. In this section, you can see the topics regarding service centers, faqs, and program updates regarding connect miles.

Benefits of connecting miles

  • Gain and use miles with our airline partners and other business partners at Copa Airlines
  • Priority Copa Airlines check-in, boarding & handling of luggage
  • Extra baggage allowance is subject to the fare purchased by the family
  • Complimentary upgrade subject to the purchased fare family
  • Access to lounges at Copa Club & Star Alliance
  • Link Regional certificates for upgrade
  • Link Certificate of Global Upgrade

Phone Number To Reach Copa Airlines Customer Service Team

Main: +507 304-2672
Toll-Free: (800) 359-2672

Email Contacts

Copa Airlines Social Media Contacts






Application on App Store

Application on Play Store

Executive Contacts

Primary Contact
Diana Mizrachi – Kopel
Director of Customer Experience
Avenida Principal y Avenida de la Rotonda, Costa del Este
Complejo Business Park, Torre Norte
Parque Lefevre
Panama City, Panama

Secondary Contact
Tim Manolis
Vice President of Loyalty
Avenida Principal y Avenida de la Rotonda, Costa del Este
Complejo Business Park, Torre Norte
Parque Lefevre
Panama City, Panama

Daniel Gunn
Senior Vice President of Operations
Avenida Principal y Avenida de la Rotonda, Costa del Este
Complejo Business Park, Torre Norte
Parque Lefevre
Panama City, Panama

Chief Executive
Pedro Heilbron
Chief Executive Officer
Avenida Principal y Avenida de la Rotonda, Costa del Este
Complejo Business Park, Torre Norte
Parque Lefevre
Panama City, Panama
+507 304-2677

Travel Information Important links

Copa Cargo and Copa Courier

Call Center and Phone Assistance: Bogota 320 9090, option 5. – Elsewhere in the country to 018000 112600, option 5.


CityPhone No.Address
Bogota+57 1 419 8989Ext: 7083 – 7253Carrera 103 # 25F – 12
Barranquilla+57 5 393 1001+57 350 321 6902+57 350 321 6954Ernesto Cortissoz International Airport, loading dock, Copa Airlines Cargo Colombia warehouse
Cali398 9465321 490 9010310 863 0450Ave. 6 BIS # 30 N 25 Cali, Colombia Q
Cartagena+57 5 658 3608+57 317 576 5927Rafael Núñez International Airport, loading zone
Medellin+57 2 610 256+57 5 106 101Medellín , carrera 43 a nro. 34-95 local 099 centro comercial Almacentro
Pereira+57 2 644 1001+57 2 644 1002Mantecaña International Airport, loading dock, Copa Airlines Carga Colombia warehouse
San Andrés+57 8 512 9346+57 321 241 3574Street 5 # 7 – 25, School House

Here’s what customer service deals with:

Disclaimer: The names, phone numbers, contact form, links, and email addresses on this page are provided for informational purposes and we have ensured the most excellent possible care regarding the reliability & completeness of the information provided. However, doesn’t claim or guarantee 100% accuracy. If you detect any omissions, errors, or changes that need to be made, please contact us.

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