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Hainan Airlines Phone Number, Official Contacts & Emails

How to Contact Hainan Airlines Customer Support Team

Hainan Airlines is mainly owned by the state of the People’s Republic of China, considered to be the 10th largest airline in Asia. With 233 fleets size, it has been recorded as 4th position in China. They have till now covered 110 destinations worldwide. Thye have set up their headquarters in No. 7 Guoxing Avenue, Meilan District, Haikou, Hainan.

By Skytrax, Hainan Airlines has been awarded 5-star, due to its service of flights and to their customers. Thus it’s clear that Hainan Airlines gives an ultimate service whether it’s online, on-ground, or in-flight. They every time keep in mind to fulfill the needs of customers. With great discounts, reservations are done. Policies and rules are clear and not so harsh too.

Fortune Wings Club is a frequent flyer program of this china based air carrier. You can earn miles by flying with Hainan Airlines and even with the codeshare partner airlines. The more you earn miles, the more you will be collecting points, which will hel[p you to redeem many offers and deals while you are looking for your next trip.

Hainan Airlines Official Site

US coordinates:
18000 International boulevard, suite 1188
Seattle, WA 98188 USA

Phone: (206) 453-0280
Fax: (206) 242-1210

HNA PLAZA, No.7 Guoxing Road
Haikou City, Hainan Province, China 570203

Phone Number To Reach Hainan Airlines Customer Service Team

Main: +86 (898) 95339
Customer Service: (888) 688-8813
International: +86 (898) 95339
Fax: +86 (898) 66739960

Country/LocationContact numberEmail
Auckland office(Newzealand)
Australia Office Sydney Office+800 8768 9999/0011 800 8768
European Cargo
Toronto/Calgary/Vancouver1-888-688-8813/ 001-905-362-1328 /
Great Britain00800-8768-9999
the Netherlands00800-8768-9999
Czech Republic00800-8768-9999
Taipei886-2-2713 9555

Email Contacts

Contact page

Hainan Airlines Social Media Contacts

Executive Contacts

Primary Contact
Joel Chusid
Executive director of the US
18000 International Boulevard
Suite 1188
Seattle, WA 98188
(206) 453-0276

Secondary Contact
Hou Wei
Vice President
HNA PLAZA, No.7 Guoxing Road
Haikou City, Hainan Province, China 570203

Mou Weigang
HNA PLAZA, No.7 Guoxing Road
Haikou City, Hainan Province, China 570203
+86 089868877778

Chief Executive
Xie Haoming
HNA PLAZA, No.7 Guoxing Road
Haikou City, Hainan Province, China 570203

Still, not able to contact the officials or fix your problems? Dial our toll-free number +1-800-831-1547, our support team is always there to help you.

Disclaimer: The names, phone numbers, contact form, links, and email addresses on this page are provided for informational purposes and we have ensured the greatest possible care regarding the reliability & completeness of the information provided. However, doesn’t claim or guarantee their 100% accuracy. If you detect any omissions, errors, or changes that need to be made, please contact us.

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