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Hong Kong Airlines Company Contacts

Hong Kong Airlines was founded in 2001 as CR Airways by Robert Yip. The aircraft authoritatively changed its name after being taken over by Hainan Airlines in 2006. With its fundamental center point at Hong Kong International Airport, the carrier flies to more than 10 objections, for the most part, China and Southeast Asian nations. A year ago, in 2010, Skytrax positioned Hong Kong Airlines as a 4-star aircraft. 

Hong Kong Airlines Destinations: Hong Kong Airline’s objections incorporate Moscow, Harbin, Beijing, Shanghai, Changsha, Kunming, Bangkok, Nanning, Hanoi, Sanya, Gulin, Phuket, Singapore, and then some

 Hong Kong Airlines company contacts: Find underneath client care details of Hong Kong Airlines, including phone and address. You can come to contact us for new flight booking, retraction, discounts, baggage carousel, modest airfares, bargains, or different questions on Hong Kong Airlines. Other than contact subtleties, the page additionally offers data and connections on Hong Kong Airlines administrations.

Hong Kong Airlines Company Contacts, Customer Service Center 

Hong Kong SAR : +852-3916-3666 

Territory China (Local assistance just): 950715 

Significant notification: 

On the off chance that it is important, Hong Kong Airlines Customer Service Center may get in touch with you for any reserving/ticket-related issue. 

Get in touch with us by email or Apply for repayment on the web 

Email : 

Repayment: Please click here to apply repayment on the web or  check the online repayment status                                                   

Luggage Enquiries (lost/postponed/harmed) 

Phone : +852-3713-1300 

Fax : +852-2261-0968 


Address : 5N024 Level 5 Terminal 1 Hong Kong International Airport,   Lantau, Hong Kong                                                                         

Office Hours: Monday to Sunday, 09:00-23:00

Administrative center 

Address: eleventh Floor, One Citygate, 20 Tat Tung Road, Tung Chung, Lantau, Hong Kong 

Tel:+852 3923 7399 

Fax: +852 3923 7377 

Tagging Office 

Address: Ninth Floor, One Citygate, 20 Tat Tung Road, Tung Chung, Lantau, Hong Kong 

Tel: +852 3923 7399 

Fax: +852 3923 7377 


Available time: Mon-Fri: 9:00 am to 12:30 early afternoon, 2:00 pm to 5:45 pm Sat、Sun and Public Holidays: Close 

Deals And Marketing Office (Agency inquiries) 

Address: ninth floor, One Citygate, 20 Tat Tung Road, Tung Chung, Lantau, Hong Kong 

Tel: +852 3923 7366 

Fax: +852 3923 7377 

Available time: Mon-Fri: 9:00 am to 12:30 early afternoon, 2:00 pm to 5:45 pm Sat, Sun and Public Holidays: Close 

Luggage Office 

For any postponed, taken, lost, or harmed staff issues, it would be ideal if you contact Hong Kong Airlines quickly for help. 

Address: 5N024 Level 5 Terminal 1 Hong Kong International Airport, Lantau, Hong Kong 

Tel: +852 3713 1300 

Fax: +852 2261 0968 


Office hours: Mon – Sun:9:00 am to 11:00 pm 

Client Experience 

Tel:  +852 3151 4661 (Voice Mail Service) 


Country-wise Hong Kong airlines company contacts details

Country Name Contact Number
China                      +86 871 8364 780
Australia 1300 889 190
Canada +1 905 361 0844 / +1 800 648 7014
Denmark +45 88 30 66 48
India +91 11 2341 8199
Austria +43 1 512 86 86 11
Japan +81 6 6268 8040
Germany +49 6031 7376 30
Israel +972 3566 9933
Belgium +32 2 7126 448
France                        +33 1582 2000
Hungary                      +36 1 4748 844
Country name with contact number

Luggage Information 

For checked stuff, Business Class travelers are permitted to convey max 30kg while Economy Class travelers can convey just 20kg. Furthermore, the all-out weight of each lodge staff should not be more than 7kg. 

Fortune Wings Club 

Fortune Wings Club is the incessant flier program of Hong Kong Airlines which empowers you to acquire reward miles each time you fly with Hong Kong Airlines, Hong Kong Express Airways and its other aircraft accomplices. You likewise procure miles on lodging booking, leasing a vehicle, and so forth.

Hong Kong Airlines registration and ticket measure 

The Hong Kong airlines check-in permits travelers to finish their Hong Kong Airlines booking pre-flight customs on the web. Prior, It was seen consistently that explorers needed to stand by in long and time-taking lines for their chance at the registration counter. Also, obviously, to forestall such time-taking circumstances, the aircraft facilitate the registration measures for their clients with assortments of registration alternatives.

Hong Kong Airlines’ customer service plan

The Hong Kong Airlines Customer Service Plan (the “Plan”) applies to the entirety of our booked and public sanction flights that withdraw from or show up at a U.S. air terminal. We have set up this Plan to follow the U.S. Division of Transportation’s “Client care Plan” guidelines.

Least admission accessible 

We are focused on contributing to our travelers least accessible admissions for their particular flights. At the point when our clients reach us to ask about a passage or reserve a spot through our site, at the ticket counter, or by calling our booking place, we will unveil that the most minimal admission offered might be accessible somewhere else if that is the situation. 

Postponements, undoings, and redirections 

In case of a postponement, wiping out or redirection that endures 30 minutes or more, we will advise our travelers inside 30 minutes in the wake of getting mindful of the disturbance. Flight status data will be given in the loading up entryway region, on our site, and through our phone reservation framework. Flight show frameworks will likewise be refreshed, given that we have authority over such shows or can give the data to the gathering who controls the presentation. 

Things conveyance 

If your stuff doesn’t show up on your trip to or from the U.S., we will put forth sensible attempts to guarantee that your things are speedily conveyed inside 24 hours. We will repay costs as per the arrangements sketched out in the Montreal Convention and will discount any expenses charged if the pack is lost.

Dropping reservations 

We will give a discount to trips to and from the U.S. in the event that you decide to drop the booking inside 24 hours of procurement, given that the booking is made at any rate multi weeks before movement.

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