Hong Kong Airlines was founded in 2001 as CR Airways by Robert Yip. The aircraft authoritatively changed its name after being taken over by Hainan Airlines in 2006. With its fundamental center point at Hong Kong International Airport, the carrier flies to more than 10 objections, for the most part, China and Southeast Asian nations. A year ago, in 2010, Skytrax positioned Hong Kong Airlines as a 4-star aircraft.
Hong Kong Airlines Destinations: Hong Kong Airline’s objections incorporate Moscow, Harbin, Beijing, Shanghai, Changsha, Kunming, Bangkok, Nanning, Hanoi, Sanya, Gulin, Phuket, Singapore, and then some
Hong Kong Airlines company contacts: Find underneath client care details of Hong Kong Airlines, including phone and address. You can come to contact us for new flight booking, retraction, discounts, baggage carousel, modest airfares, bargains, or different questions on Hong Kong Airlines. Other than contact subtleties, the page additionally offers data and connections on Hong Kong Airlines administrations.
Hong Kong Airlines Company Contacts, Customer Service Center
Hong Kong SAR : +852-3916-3666
Territory China (Local assistance just): 950715
Significant notification:
On the off chance that it is important, Hong Kong Airlines Customer Service Center may get in touch with you for any reserving/ticket-related issue.
Get in touch with us by email or Apply for repayment on the web
Email : call.center@hkairlines.com
Repayment: Please click here to apply repayment on the web or check the online repayment status
Luggage Enquiries (lost/postponed/harmed)
Phone : +852-3713-1300
Fax : +852-2261-0968
Email: baggage.services@hagsl.com
Address : 5N024 Level 5 Terminal 1 Hong Kong International Airport, Lantau, Hong Kong
Office Hours: Monday to Sunday, 09:00-23:00
Administrative center
Address: eleventh Floor, One Citygate, 20 Tat Tung Road, Tung Chung, Lantau, Hong Kong
Tel:+852 3923 7399
Fax: +852 3923 7377
Tagging Office
Address: Ninth Floor, One Citygate, 20 Tat Tung Road, Tung Chung, Lantau, Hong Kong
Tel: +852 3923 7399
Fax: +852 3923 7377
Email: tktg.hkg@hkairlines.com
Available time: Mon-Fri: 9:00 am to 12:30 early afternoon, 2:00 pm to 5:45 pm Sat、Sun and Public Holidays: Close
Deals And Marketing Office (Agency inquiries)
Address: ninth floor, One Citygate, 20 Tat Tung Road, Tung Chung, Lantau, Hong Kong
Tel: +852 3923 7366
Fax: +852 3923 7377
Available time: Mon-Fri: 9:00 am to 12:30 early afternoon, 2:00 pm to 5:45 pm Sat, Sun and Public Holidays: Close
Luggage Office
For any postponed, taken, lost, or harmed staff issues, it would be ideal if you contact Hong Kong Airlines quickly for help.
Address: 5N024 Level 5 Terminal 1 Hong Kong International Airport, Lantau, Hong Kong
Tel: +852 3713 1300
Fax: +852 2261 0968
Email: baggage.services@hagsl.com
Office hours: Mon – Sun:9:00 am to 11:00 pm
Client Experience
Tel: +852 3151 4661 (Voice Mail Service)
Email: crd@hkairlines.com
Country-wise Hong Kong airlines company contacts details
Country Name | Contact Number |
China | +86 871 8364 780 |
Australia | 1300 889 190 |
Canada | +1 905 361 0844 / +1 800 648 7014 |
Denmark | +45 88 30 66 48 |
India | +91 11 2341 8199 |
Austria | +43 1 512 86 86 11 |
Japan | +81 6 6268 8040 |
Germany | +49 6031 7376 30 |
Israel | +972 3566 9933 |
Belgium | +32 2 7126 448 |
France | +33 1582 2000 |
Hungary | +36 1 4748 844 |
Luggage Information
For checked stuff, Business Class travelers are permitted to convey max 30kg while Economy Class travelers can convey just 20kg. Furthermore, the all-out weight of each lodge staff should not be more than 7kg.
Fortune Wings Club
Fortune Wings Club is the incessant flier program of Hong Kong Airlines which empowers you to acquire reward miles each time you fly with Hong Kong Airlines, Hong Kong Express Airways and its other aircraft accomplices. You likewise procure miles on lodging booking, leasing a vehicle, and so forth.
Hong Kong Airlines registration and ticket measure
The Hong Kong airlines check-in permits travelers to finish their Hong Kong Airlines booking pre-flight customs on the web. Prior, It was seen consistently that explorers needed to stand by in long and time-taking lines for their chance at the registration counter. Also, obviously, to forestall such time-taking circumstances, the aircraft facilitate the registration measures for their clients with assortments of registration alternatives.
Hong Kong Airlines’ customer service plan
The Hong Kong Airlines Customer Service Plan (the “Plan”) applies to the entirety of our booked and public sanction flights that withdraw from or show up at a U.S. air terminal. We have set up this Plan to follow the U.S. Division of Transportation’s “Client care Plan” guidelines.
Least admission accessible
We are focused on contributing to our travelers least accessible admissions for their particular flights. At the point when our clients reach us to ask about a passage or reserve a spot through our site, at the ticket counter, or by calling our booking place, we will unveil that the most minimal admission offered might be accessible somewhere else if that is the situation.
Postponements, undoings, and redirections
In case of a postponement, wiping out or redirection that endures 30 minutes or more, we will advise our travelers inside 30 minutes in the wake of getting mindful of the disturbance. Flight status data will be given in the loading up entryway region, on our site, and through our phone reservation framework. Flight show frameworks will likewise be refreshed, given that we have authority over such shows or can give the data to the gathering who controls the presentation.
Things conveyance
If your stuff doesn’t show up on your trip to or from the U.S., we will put forth sensible attempts to guarantee that your things are speedily conveyed inside 24 hours. We will repay costs as per the arrangements sketched out in the Montreal Convention and will discount any expenses charged if the pack is lost.
Dropping reservations
We will give a discount to trips to and from the U.S. in the event that you decide to drop the booking inside 24 hours of procurement, given that the booking is made at any rate multi weeks before movement.