Japan Airlines Official Site & Customer Service Details

How to Contact Japan Airlines Customer Support Team

The flag carrier of Japan, it is considered to be the national airline, Japan airline has set up its empire in 1951. They have set up its headquarters in Shinagawa, Tokyo, and hub in Haneda Airport and Narita International Airport. With 175 fleets size, thy have successfully flown 92 domestic and international destinations of the world.

Talking about service, they are given well and good treatment to their customers and passengers. If you are at the airport, you will get full co-operation with the staff of the Japan airline, if you are in-flight you will get full comfort along with understanding cabin crews. And if you are contacting their helpline number with your problem, you will get a possible solution to it.

They are involved with JAL Mileage Bank and JAL Global Club for their frequent flyer plan. If you are a member of JAL Group or Club, then yes you can redeem many such facilities as a loyalty program member. As a traveler, you will be categorized in the club on the basis of how much you are traveling or flying in a year. They have 4 types Crystal, Sapphire, JGC Premier, and Diamond.

Japan Airlines Official Site

Nomura Real Estate Bldg., 2-4-11
Higashi-Shinagawa, Tokyo, Japan
https://www.jal.com/

Travel Information Important links

Phone Number To Reach Japan Airlines Customer Service Team

Customer Service: (800) JAL-FONE (525-3663)
International: +81 (3) 6733-3062

Japan Airlines Email Contacts

Contact Us form

Japan Airlines Social Media Contacts

Executive Contacts

Primary Contact
Tadashi FUJITA
General Manager, Domestic Passenger Sales
Nomura Real Estate Bldg., 2-4-11
Higashi-Shinagawa, Tokyo, Japan
tadashi.fujita@jal.com

Secondary Contact
Yoshiharu UEKI
Representative Director, President
Nomura Real Estate Bldg., 2-4-11
Higashi-Shinagawa, Tokyo, Japan
yoshiharu.ueki@jal.com

Hiroyuki HIOKA
Executive Officer, General Sales
Nomura Real Estate Bldg., 2-4-11
Higashi-Shinagawa, Tokyo, Japan
hiroyuki.hioka@jal.com

Chief Executive
Masaru ONISHI
Director, Chairman
Nomura Real Estate Bldg., 2-4-11
Higashi-Shinagawa, Tokyo, Japan
masaru.onishi@jal.com


Still, not able to contact the officials or fix your problems? Dial our toll-free number +1-800-831-1547, our support team is always there to help you.

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