Qantas Airways Phone Number, Official Contacts & Emails

How to Contact Qantas Airways Limited Customer Support Team

QANTAS Airways Limited is a 100-year-old company well settled in Australia. With 85 domestic and international destinations covered, they have achieved the most traveled and biggest air carrier of the whole of Australia. They have been given amazing service which attracts travelers for making online reservations again with them.

It’s quite an old airline among the whole world, but still, a few will know the full form of QANTAS Airways which is Queensland and Northern Territory Aerial Airways. This airline is divided into two sub-Airlines named Qantas and Jetstar. Both of them are giving passenger carrier service very well but Jestar Airlines is preferred more due to its low-cost airfare tickets.

They have a frequent flyer plan known as “QF Frequent Flyer” for their loyal customers. Being a member of this program you will be gifted with lots of revenue, offers, and discounts.

Their customer support service for their passengers and customers is quickly responsive. You should always come up with your queries and problems to them. You can call them or mail and even send a post to their registered address. They will solve every possible help they could do.

Qantas Airways Limited Official Site

10 Bourke Road
Mascot, NSW, Australia 2060
https://www.qantas.com/us/en.html

Steps to Contact Qantas Airways

Here Qantas Airways has tried to meet all the expectations of the customers and try to get connected by their side by sending them notifications of all the updates and giving reminders of the travel dates and the check-in updates so that the customers can fly with ease without any hassle. But sometimes the passengers get extra information regarding their activities before flights and sometimes after the flights. It may be the issues regarding flight changes or cancellation or it may be the baggage damaged or missing or even late baggage transportation.

So in these cases, you want to get an instant solution from the side of Qantas Airways and they also do not let you down with the service rendered by them. The only thing you have to call on their helpline number which is different from country to country where the executive tries to help you in your language and is also available from 7 am to 7 pm a day and 7 days a week. If you want to contact directly to the airlines from your preferred location then you can click on the link to choose your region and contact the Help Center.

If all the above mentioned can’t help you to make you comfortable then you have the option of chatting with the support staff in real-time on the web. You just need to open the chatbot for the assistance which appears at the bottom side of the screen and the best thing about the chatbot is this is available 24 hours and 7 days. You can click on the link to chat on web chat online.

Email Contacts

Customer Care Form Click Here!

Qantas Airways Limited Social Media Contacts

Executive Contacts

Rhonda Fong, Executive Relations, RhondaFong@qantas.com.au, or try: ccexec@qantas.com.au

Primary Contact
Stephen Thompson
Senior Executive Vice President, The Americas
8000 World Way West,
Los Angeles, California 90045
s
thompson@qantas.com.au

LinkedIn

Secondary Contact
Vanessa Hudson
Chief Customer Officer
8000 World Way West,
Level 2
Los Angeles, California 90045
vhudson@qantas.com.au

LinkedIn

Alison Webster
Chief Executive Officer Qantas International
10 Bourke Road
Mascot, NSW, Australia 2060
alisonwebster@qantas.com.au

LinkedIn

Chief Executive
Alan Joyce
Chief Executive Officer
10 Bourke Road
Mascot, NSW, Australia 2060
ajoyce@qantas.com.au

or try Alanjoyce@qantas.com.au

Country or TerritoryContactOpening Hours
South Pacific
Fiji+679 323 90309 am to 5 pm, Monday to Friday,
9 am to 1 pm, Saturday
French Polynesia+689 40 46 42808 am to 5 pm, Monday to Friday,
8 am to 11 am, Saturday
New Caledonia+687 28 65468 am to 3 pm, Monday to Friday
New Zealand0800 808 767 (within NZ), +6493578900 (outside NZ)24 hours, 7 days a week
Papua New Guinea+675 7411 10668 am to 5 pm, Monday to Friday
Vanuatu+678 23 8487.30 am to 5 pm, Monday to Friday,
8 am to 11.30 am, Saturday
THE AMERICAS
Brazil0800 883 009524 hours, 7 days a week
Chile0800 004 32124 hours, 7 days a week
Canada+1 1800 227 450024 hours, 7 days a week
Mexico+1 1800 227 450024 hours, 7 days a week
USA+1 1800 227 450024 hours, 7 days a week
EUROPE
Austria+0800 29554724 hours, 7 days a week
9 am to 6 pm CET, Monday to Friday – German language available
Belgium+32 2700 678124 hours, 7 days a week
Croatia+381 11 2631 3278.30 am to 4.30 pm, Monday to Friday
Czech Republic+420 224 815 3749 am to 5.30 pm, Monday to Friday 
Denmark+45 70 25 40 209 am to 12 pm, 1 pm to 5 pm, Monday to Friday – Commercial Sales Support, reservations, ticketing
Finland+358 9 72 519 76324 hours, 7 days a week
France+33 1 57 32 92 8324 hours, 7 days a week
Germany+49 69 299 571 42124 hours, 7 days a week
9 am to 6 pm CET, Monday to Friday – German language available
Greece+30 210 93415009 am to 5 pm, Monday to Friday
Hungary+36 30 19994119 am to 5 pm, Monday to Friday
Israel+972 3 79521338.30 am to 5 pm, Sunday to Thursday
Italy+41 44 511 123724 hours, 7 days a week,
9 am to 6 pm CET, Monday to Friday – Italian language available
Malta+356 2364 40969 am to 5 pm, Monday to Friday
Netherlands+31 20 203542524 hours, 7 days a week
Norway+47 800 14 8019 am to 12 pm, 1 pm to 5 pm, Monday to Friday – Commercial Sales Support, reservations, ticketing
Poland+48 22 625 04679 am to 5 pm, Monday to Friday
Portugal+34 915 421 5729 am to 2.30 pm and 3.30 pm to 6 pm, Monday to Friday
Republic of Ireland+353 1 407 327824 hours, 7 days a week
Russia and CIS+7 495 641 51219 am to 6 pm, Monday to Friday
Spain+34 91 542 15729 am to 2.30 pm and 3.30 pm to 6 pm, Monday to Friday
Sweden+46 8 590 000 909 am to 12 pm, 1 pm to 5 pm, Monday to Friday – Commercial Sales Support, reservations, ticketing
Switzerland+41 44 511 123724 hours, 7 days a week,
9 am to 6 pm CET, Monday to Friday – German, French, Italian languages available
Turkey+90 212 25113159 am to 5.30 pm, Monday to Friday
United Kingdom0800 964 43224 hours, 7 days a week
Asia
Mainland China+86 400 819 9495
+86 10 656 79006 (Beijing)

+86 20 3862 1600 (Guangzhou)

+86 21 6145 0188 (Shanghai)


9 am to 5.30 pm, Monday to Friday. Closed Saturday and Sunday. 

 
Hong Kong SAR, China+852 2298 811124 hours, 7 days a week.
Chinese language services are available 9 am to 1 pm and 2 pm to 6 pm, Monday to Friday – except for public holidays.
India+91 22 6111 18 189.30 am to 1.30 pm and 2 pm to 5.30 pm, Monday to Friday.
9.30 am to 1.30 pm and 2 pm to 5.30 pm, Monday to Friday.+62 21 2555 6300
001 803 61786
8.30 am to 5 pm, Monday to Friday,
After hours and public holidays
Japan03 6833 0700 (within Tokyo)
0120 207 020 (outside Tokyo/Kanto)
24 hours, 7 days a week.
Korea+82 2 777 68719 am to 6 pm, Monday to Friday
Malaysia+603 27133911
+603 20535033
9 am to 5.30 pm, Monday to Friday,
24 hours, 7 days a week
Pakistan+92 21 3522 0081
+92 21 3522 0082
+92 21 3522 0083
+92 21 3522 0084
+92 21 3522 0085
9 am to 5 pm, Monday to Friday.
Philippines+632 8 39669408.30 am to 5.30 pm, Monday to Friday.
Singapore+65 6415 737324 hours, 7 days a week.
Sri Lanka+94 11 21681688.30 am to 5 pm, Monday to Friday and 9 am to 1 pm, Saturday.
Taiwan, China+886 2 2509 20009 am to 5 pm, Monday to Friday.
Thailand+66 2 632 6611
001 800 611 4797 (toll-free)
8.30 am to 5 pm, Monday to Friday (except Wednesdays and public holidays).
MIDDLE EAST
Abu Dhabi+971 2 611 8640     8 am to 1 pm and 4.30 pm to 7.30 pm Saturday to Thursday
Dubai+971 4389 8111
+971 4703 6652
9 am to 5.30 pm, Saturday to Thursday
Oman+968 2455 9941
8 am to 5 pm, Sunday to Thursday
Qatar+974 4036 06029 am to 5 pm, Sunday to Thursday
Saudi Arabia+966 12 669 3356 (Jeddah)9.30 am to 1.30 pm and 5 pm to 8.30 pm, Saturday to Thursday

Still, not able to contact the officials or fix your problems? Dial our toll-free number +1-800-831-1547, our support team is always there to help you.

Disclaimer: The names, phone numbers, contact form, links, and email addresses on this page are provided for informational purposes and we have ensured the greatest possible care regarding the reliability & completeness of the information provided. However, Treknova.com doesn’t claim or guarantee their 100% accuracy. If you detect any omissions, errors, or changes that need to be done, please contact us.