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Last Updated on February 27, 2021 by Editorial Team

How to Contact South African Airways Customer Support Team

As the name calls up the basin of South African Airways, which is in OR Tambo International Airport of South Africa. South African Airways is usually known by SAA Group. They came up in the air carrier industry 86 years back in 1934.

They have a well-trained staff to service their customer with care and comforts. Their online web service for booking, to on-ground service of baggage everything is appreciable. They had till yet flown to 42 destinations which include domestic and international both.

Voyager is one such loyalty program just for South African Airway’s frequent flyers. They have categorized in 4 tier name as Blue, Silver, Gold, Platinum and Lifetime Platinum. By earning miles you can upgrade your tiers.

They have a quite active customer support team, sitting for your help. Come to them with your queries questions or complaints, they will help you out with as possible solution to that. You may contact them with their helpline number, mail id or you can register your complaint or compliment online too.

South African Airways official Site

1200 S. Pine Island Road
Suite 650
Plantation, FL 33324

Phone Number To Reach South African Airways Customer Service Team

Main: (954) 769 5000
Customer Service: (954) 769-5023
Fax customer service: (954) 769 5069

Email Contacts


Customer Service Resources

Customer service in South Africa:

Tél. : +27 11 978 2888
Fax : +27 11 978 9567

South African Airways Social Media Contacts


Executive Contacts

Primary Contact
Suretha Cruse
Customer Loyalty
1200 S. Pine Island Road
Suite 650
Plantation, FL 33324

Secondary Contact
Todd Neuman
Vice President, Sales and Marketing – North America
1200 S. Pine Island Road
Suite 650
Plantation, FL 33324
(954) 769-5111

Marc Cavaliere
Executive Vice President for North America
1200 S. Pine Island Road
Suite 650
Plantation, FL 33324

Chief Executive
Vuyani Jarana
South African Airways
Airways Park
Johannesburg International Airport, 1627
Johannesburg, South Africa

Alternate email: ceo@flysaa.com

Read Also: South african Manage Booking

Still, not able to contact the officials or fix your problems? Dial our toll-free number +1-800-831-1547, our support team is always there to help you.

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