Turkish Airlines Phone Number, Official Contacts & Emails

Turkish Airlines Customer Service & Contact Number

Have issues related to Turkish Airlines? Do not worry we will provide you all the information using which you can easily get help from their official representative. But in case they are not available to resolve your issues due to high call demands or there is some other technical error that persists, then you must call us on +1-800-831-1547. Our call center executives will be happy to hear from you. We will do the best possible in our hands to resolve your problem as early as possible.

They have put up their headquarters in Istanbul Atatürk Airport in Yesilkoy of Istanbul, Turkey, which was even its secondary hub. This airline is flown up to 315 destinations of the world including America, Europe, Asia, and Africa. With various models of aircraft, they have the best route map, they have a total of 347 numbers of fleets for now.

If you want to make a booking through this awesome airline then you should definitely check out our booking forum just click here to reach out. Amazing offers await by you that side.

Yes, they do have a loyalty program called Miles&Smiles launched in 2000. Under which you have to earn miles for valuable rewards which can turn to be a beneficial deal at the time of booking or reservation of turkey airline. You can contact the customer service representative of Turkish Airlines by calling Turkish Airlines’s helpline phone numbers.

Obviously, if you get up with some problems with flight information or anything which is not understandable to you. You will directly try to contact on airline’s customer care center to get as much help and solution to it. Below we have mentioned it all.

How to contact the support staff of Turkish Airlines

In terms of giving comfort and quality service, Turkish airlines have no comparison to others they improve their service even better with the help support center where experienced and skilled professionals are always ready to help you out. In case you are unable to handle your issues on the website by yourself then you need direct contact with customer help support. So you can call on the helpline number 1 (800) 874-8875. They render their service to different countries so if you are from other than the US then you can find your origin country’s helpline number to resolve your queries. To know more about the helpline number click on the link.

Turkish Airlines also has a customer support service for hearing impaired customers where they offer to chat on a video call with an expert executive who knows the sign language and helps them thoroughly. Click on the link to video chat with the executive. This link redirects to the page where you can see the video chat link.

So, you can contact directly to Turkish airlines without visiting the airline’s office or the airport but some points you have to keep in your mind while making calls.

  • Go directly to the right point of contact within Turkish Airlines
  • Use a series to help you file a complaint as easily and quickly as possible
  • When it is appropriate to upgrade the case to the next management in the company, you will be notified automatically
  • Package and send the full history of the complaint to the inspector or other regulatory agency when necessary

Turkish Airlines Official Site

Genel Mudurluk Binasi
Ataturk Havalimani
Yesikoy, Istanbul, Turkey 34149
https://www.turkishairlines.com/

Phone Number To Reach Turkish Airlines Customer Service Team

You can dial these Turkish Airlines Customer Service Contact numbers in case you need help from their representatives.

Main: +90-212-463-6363
Toll-Free: (800) 874-8875
International: +90 850 333 0849

US office: 350 Fifth Avenue Suite 7510 New York, NY
Phone: (212) 261-0470,

Head Office address

149 Hammersmith Road

Lyric House, London, W14 OQL

Phone number: 020 7471 6666

Please check with your phone provider if you are unsure about how much a call will cost.

TURKISH AIRLINES, INC.General Management Building Investor Relations Department, 9th Floor Yeşilköy Mh. 34149 Havaalanı Cad. No:3/1 Bakırköy/İstanbul, Türkiye

Phone: 90 212 463 6363

Fax: 90 212 465 2307

Country-wise call center numbers for Turkish Airlines:

Country NameContact
United States :1-800-874-8875
United Kingdom :44 0844 800 66 66 / 44 0203 991 1993
Sweden :46851999849
Spain :34913754189
Singapore :90 850 333 0 849
Saudi Arabia :966 800 811 0478
Qatar :00800101214
Russia :7 800 700 6161
Romania :40 0800 672 371
Jordan :962 0800 22347
India :0008000501565
Germany :49 69 86 799 849
Egypt :0800 000 9145
Denmark :45 33 14 40 55
China :86105 6971 330
Brazil :55 11 3878 8199

Email Contacts

customer@thy.com
ocihelp@thy.com
Contact page
Customer contact form
For refunds: nyc.refunds@thy.com
For US-based customers, you can try: info.nyc@thy.com

Turkish Airlines Social Media Contacts

Download The Turkish Airline App for Getting Well Facilities for You

For IOS… Click Here!

For Android… Click Here!

Executive Contacts

Primary Contact Secondary Contact Chief Executive
Cenk Ocal Derya Aydemir Yilmaz M. Akif Konar Bilal Ekşi
General Manager Manager Customer Relations Chief Commercial Officer Deputy Chairman & Chief Executive Officer
350 Fifth Avenue Genel Mudurluk Binasi Genel Mudurluk Binasi Genel Mudurluk Binasi
Suite 7510 Ataturk Havalimani Ataturk Havalimani Ataturk Havalimani
New York, NY 10118-7591 Yenikoy, Istanbul, Turkey 34149 Yenikoy, Istanbul, Turkey 34149 Yenikoy, Istanbul, Turkey 34149
(212) 261-0470 Email.-daydemir@thy.com Email.iahmet.olmustur@turkishairlines.com Social Media Links- Email.BEksil@thy.com.tr
Email.cocal@thy.com.tr Linkedin & Twitter- LinkedIn , Twitter

They have been working hard to improve performance in terms of providing comfort and quality services to passengers. They attach great importance to providing passengers with convenient access to any information they may need about our flights and services. In the process of customer-centric passenger transportation, Turkish Airlines provides communication channels to help customers convey their views, complaints, suggestions, and appreciation. They will carefully record all comments, regardless of expectations for financial returns. They implement a compensation plan to ensure customer satisfaction, evaluate customer feedback to find solutions, and consider legal national, and international conditions, legislative requirements, civil aviation rules, and document evidence collected by our partners.

Turkish Airlines tried to adopt a customer-centric approach to handling customer complaints. According to the principles of transparency, accessibility, responsiveness, objectivity, confidentiality, and accountability, the process of management awareness, identification, analysis, guidance, solution search, and customer follow-up. The information they obtain from the process contributes to our goal of continuous improvement.

They use feedback from customers and employees and suggestions from other stakeholders to continuously improve their procedures. They provide all the necessary resources to develop our products and services according to the expectations and needs of their customers.

Turkish Airlines Feedback

You can give out feedback to Turkish Airlines It helps in many ways such as they can be helpful for the airline to not make the same mistakes again, or in case they are doing everything absolutely one then it will be very helpful for them if you give them out the feedback this will help them in continuing the good work that they are doing to just keep doing.

Here is the link to the feedback form that will be of huge help for both the airline and the passengers altogether.

  • If you encounter any problems, you can get information from here.
  • You can visit their contact us page to see their other channels of communication.
  • You can forward your feedback here for your flights with AnadoluJet.
  • Missing baggage, damaged baggage, late delivery baggage, missing and forgotten items on your notifications, baggage irregularity report, and follow-up.

You can also do a baggage-related feedback submission as well, in here you can make a baggage-related claim (lost, missing, damaged, delayed, etc..) for that all you need to do is https://www4.thy.com/baggage/?lang=en go to this given web address.

  • If you are a member of Miles & Smiles, you can continue by logging in. If you are not a member, you can continue without a login.
  • If you have less than 24 hours left on your flight, please contact our call center directly instead of filling out the feedback form.