Turkish Airlines Contact Number

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Last Updated on April 20, 2021 by Editorial Team

Turkish Airlines Customer Service & Contact Number

Have issues related to Turkish Airlines? Do not worry we will provide you all the information using which you can easily get help from their official representative. But in case they are not available to resolve your issues due to high call demands or there is some other technical error that persists, then you must call us on +1-800-831-1547. Our call center executives will be happy to hear from you. We will do the best possible in our hands to resolve your problem as early as possible.

They have put up their headquarters in Istanbul Atatürk Airport in Yeşilköy of Istanbul, Turkey, which was even its secondary hub. This airline is flown up to 315 destinations of the world including America, Europe, Asia, Africa. With various models of aircraft, they have the best route map, they have a total of 347 numbers of fleets for now.

If you want to make a booking through this awesome airline then you should definitely check out our booking forum just click here to reach out. Amazing offers await by you that side.

Yes, they do have a loyalty program called Miles&Smiles launched in 2000. Under which you have to earn miles for valuable rewards which can turn to be a beneficial deal at the time of booking or reservation of turkey airline. You can contact the customer service representative of Turkish Airlines by calling Turkish Airlines’s helpline phone numbers.

Obviously, if you get up with some problems with flight information or anything which is not understandable to you. You will directly try to contact on airline’s customer care center to get as much help and solution to it. Below we have mentioned it all.

Turkish Airlines Official Site

Genel Mudurluk Binasi
Ataturk Havalimani
Yesikoy, Istanbul, Turkey 34149
https://www.turkishairlines.com/

Contact details

Head Office address

149 Hammersmith Road

Lyric House

London

W14 OQL

Phone number: 020 7471 6666

Please check with your phone provider if you are unsure about how much a call will cost.

TURKISH AIRLINES, INC.General Management Building Investor Relations Department, 9th Floor Yeşilköy Mh. 34149 Havaalanı Cad. No:3/1 Bakırköy/İstanbul, Türkiye

Phone: 90 212 463 6363

Fax: 90 212 465 2307

Phone Number To Reach Turkish Airlines Customer Service Team

You can dial these Turkish Airlines Customer Service Contact Number in case you need help from their representatives.

Main: +90-212-463-6363
Toll Free: (800) 874-8875
International: +90 850 333 0849

US office: 350 Fifth Avenue Suite 7510 New York, NY
Phone (212) 261-0470,

Email Contacts

customer@thy.com
ocihelp@thy.com
Contact page
Customer contact form
for refunds: nyc.refunds@thy.com
for US-based customers you can try: info.nyc@thy.com

Turkish Airlines Social Media Contacts

Facebook

Twitter

Instagram

Linkedin

Youtube

Website

Application on App Store

Application on Play Store

Executive Contacts

Primary Contact
Cenk Ocal
General Manager
350 Fifth Avenue
Suite 7510
New York, NY 10118-7591
(212) 261-0470
cocal@thy.com.tr

Secondary Contact
Derya Aydemir Yilmaz
Manager Customer Relations
Genel Mudurluk Binasi
Ataturk Havalimani
Yesikoy, Istanbul, Turkey 34149
daydemir@thy.com

M. Akif Konar
Chief Commercial Officer
Genel Mudurluk Binasi
Ataturk Havalimani
Yesikoy, Istanbul, Turkey 34149
iahmet.olmustur@turkishairlines.com

Chief Executive
Bilal Ekşi
Deputy Chairman & Chief Executive Officer
Genel Mudurluk Binasi
Ataturk Havalimani
Yesikoy, Istanbul, Turkey 34149
BEksil@thy.com.tr

LinkedIn

Twitter

They have been working hard to improve performance in terms of providing comfort and quality services to passengers. They attach great importance to providing passengers with convenient access to any information they may need about our flights and services. In the process of customer-centric passenger transportation, Turkish Airlines provides communication channels to help customers convey their views, complaints, suggestions, and appreciation. They will carefully record all comments, regardless of expectations for financial returns. They implement a compensation plan to ensure customer satisfaction, evaluate customer feedback to find solutions, and consider legal national and international conditions, legislative requirements, civil aviation rules, and document evidence collected by our partners.

They adopt a customer-centric approach to handle customer complaints. According to the principles of transparency, accessibility, responsiveness, objectivity, confidentiality, and accountability, the process of management awareness, identification, analysis, guidance, solution search, and customer follow-up. The information they obtain from the process contributes to our goal of continuous improvement.

They use feedback from customers and employees and suggestions from other stakeholders to continuously improve their procedures. They provide all the necessary resources to develop our products and services according to the expectations and needs of their customers.

Using These Numbers And Contacts You Can:

  • Go directly to the right point of contact within Turkish Airlines
  • Use a series to help you file a complaint as easily and quickly as possible
  • When it is appropriate to upgrade the case to the next management in the company, you will be notified automatically
  • Package and send the full history of the complaint to the inspector or other regulatory agency when necessary

For More Information Related to Turkish Airlines:

Turkish Airlines Feedback

You can give out feedbacks to Turkish Airlines It helps in many ways such as they can be helpful for the airline to not make the same mistakes again, or in case they are doing everything absolutely one then it will be very helpful for them if you give them out the feedback this will help them in continuing the good work that they are doing to just keep doing.

Here is the link to the feedback form that will be of huge help for both the airline and the passengers altogether.

  • If you encounter any problems, you can get information from here.
  • You can visit their contact us page to see their other channels of communication.
  • You can forward your feedback here for your flights with AnadoluJet.
  • Missing baggage, damaged baggage, late delivery baggage, missing and forgotten items on your notifications, baggage irregularity report, and follow-up.

You can also do a baggage-related feedback submission as well, in here you can make a baggage-related claim (lost, missing, damaged, delayed, etc..) for that all you need to do is https://www4.thy.com/baggage/?lang=en go to this given web address.

  • If you are a member of Miles & Smiles, you can continue by logging in. If you are not a member, you can continue without login.
  • If you have less than 24 hours left on your flight, please contact our call center directly instead of filling out the feedback form.

Country-wise call center numbers for Turkish Airlines:

United States : 1-800-874-8875

United Kingdom : 44 0844 800 66 66 / 44 0203 991 1993

Sweden : 46851999849

Spain : 34913754189

Singapore : 90 850 333 0 849

Saudi Arabia : 966 800 811 0478

Qatar : 00800101214

Russia : 7 800 700 6161

Romania : 40 0800 672 371

Jordan : 962 0800 22347

India : 0008000501565

Germany : 49 69 86 799 849

Egypt : 0800 000 9145

Denmark : 45 33 14 40 55

China : 86105 6971 330

Brazil : 55 11 3878 8199

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