Austrian Airlines Reservation, flights & Ticket Booking Tips
Austrian Airlines is quite an old air carrier which has been giving its service and has got the quality better with every passing year. Since 1957, they have set up their hub over Vienna International Airport. They have been able to sustain the belief & the faith of their passengers with quality booking and reservations along with the facility service on the ground as well as an in-flight journey with the helpful crew members of Austrian Airlines.
If you have come here for Austrian Airlines reservations, you can just visit the Treknova homepage to book flight tickets & compare the best deals from top airlines. You can also dial our toll-free number +1-800-831-1547 to get the best-discounted rate for any airways, special discounts, offers, and last minutes unpublished deals which are only on calls.
Due to the Coronavirus spreading all over the world since early 2020, from March 2020, all the governors of the country have announced to cancel all the scheduled flights of airlines flying from the country. Similar goes with Austrian Airlines, and according to the order they have to cancel scheduled flights from March 2020.
So from the latest update on 30 June, it was declared that the Austrian country government is not permitting flights flying to or from countries like Great Britain, Lombardy, Sweden, and Ukraine. Maybe after 2 weeks of July, they will allow it.
So there is a question from the passengers whose flight has been canceled or they canceled due to this pandemic situation created by COVID-19. Austrian Airlines, they have announced that canceled tickets can be reissued or rebooked by the customer with the same amount of tickets.
For using your canceled ticket booking, or managing your booking, you can rebook with the same price for long, short, and medium halt flight trips with Austrian Airlines. And if anyone does not want to rebook, can ask for a refund. So for a refund, you have to fill out the online form or you can contact customer care for the same.
Refund online form to ask for the refund of your canceled tickets.
Austrian Airlines In-flight Service
It may come unexpectedly for many, but Austrian Airlines have transformed their meal service into something close to art. With food served from the catering company DO & CO, which owns superb restaurants and cafes in places such as Vienna, London, New York, and their onboard sommelier who pairs every dish with the perfect wine, a service available for First Class passengers, it’s no wonder that Austrian Airlines are in the top spot.
14 different special meals for the customer that the Passengers can order from in Business and Economy class on medium and long-haul flights. Options include Child meal, Infant Meal, Bland Meal, Diabetic, Gluten-Free, Low Calorie, Low fat/cholesterol, Low Salt, Lactose-Free, Asian Vegetarian, Non-Dairy Vegetarian, Hindu, Kosher meal, Moslem meal, and Special meal.
As the meals are cooked on the day of departure, Austrian Airlines pride themselves on providing excellent quality and superior freshness. You can order your special meal with Austrian Airlines on the day of the flight only. You have to contact Austrian Airlines for any flight changes or cancellations on any meal you booked for your flight journey.
The airline has become very popular among Business Class travelers. And let’s not forget about their more than 10 choices when it comes to coffee, offering a variety of Austrian Meinl different coffee types, which will make your day in a long-haul flight.
- Fresh Fruits and Yogurt with Marinated Raspberries
- Home Made Granola
- Selection of Ham and Cheese
- Apricot Jam, Butter, and Croissant
- Fresh Bread, and Fresh Orange Juice
- Fresh Fruits, Home Made Muesli, and Scrambled Eggs
- Crispy Bacon, Sautéed Mushrooms, and Sun-ripened Tomatoes
- Potatoes, Apricot Jam, Butter, and Croissant
- Fresh Bread, and Orange Juice
- Edamame, and Selection of Sushi
- Wild Salmon Avocado Tartar with Yuzu Ponzu Dressing
- Duck Breast Masao, Sakura Salad, and Soy Sauce
- DO & CO’s Mousse au Chocolat.
- Boquerones and Black Olive Tapenade
- Sun-ripened Tomatoes and Fresh Basil in Olive Oil
- Jamon, and Manchego
- Fuet, Chorizo, and Grilled Vegetables
- DO & CO’s Mousse au Chocolat, Strawberries, and Fresh Bread.
- Fried Chicken Fingers, and Turkey Sausages
- Ketchup, Corn on the Cob, and Noodle Salad
- DO & CO’s Mousse au Chocolat, and Kinder Surprise
- Apple Juice, and Fresh Bread.
- Chicken breast Caesar salad with Croutons
- Wild Salmon Tartar
- Creme Fraiche Tart, and Fresh Bread.
Best of Meze
- Hummus, and Tabouleh
- Baba Ganoush, and Mutable
- Stuffed Vine Leaves, and Eggplant Tomato Salad
- Haydari salad, Beetroot with Goat cheese, Fresh Bread.
Chicken in Red Pepper Sauce
- Traditional sheep cheese with cherry tomatoes
- Viennese style chicken in red pepper cream
- Homemade Spaetzle, Mango and Lime Meringue, Fresh Bread
- Deep-Fried Chicken
- Cucumber and Potato salad
- Mousse, and Fresh Bread
Austrian Inflight Entertainment guarantees the best entertainment onboard are:-
Current blockbusters, evergreens, music, and games ensure plenty of variety during your flight.
Austrian Airlines Flynet
Editing emails, watching your favorite TV show, or chatting with friends and other entertainment facilities. Our Austrian FlyNet makes it possible for you. Our Internet service is available on selected Austrian Airlines short-haul flights. The respective aircraft are marked with a Wi-Fi symbol. Before your flight, you should always set the flight mode on your mobile device as usual. Once you have reached cruising altitude, you can activate the Wi-Fi, enter the FlyNet portal via your browser, choose between various service packages, and start surfing. No matter if you just want to surf, write emails or stream everyone will get their money’s worth.
Austrian Airlines E-journals
Inside the flight, you can easily download the latest magazines as well as national and international daily newspapers to your own devices 47 hours before departure. For this purpose, you can use the web check-in, the Austrian App, the personal PreFlight Email, and the “My Bookings” area on our website. Our journals are not just compact, but also always available and environmentally friendly. So it never gets boring above the clouds.
Austrian Airlines Inflight Entertainment
Inside the flight, Austrian Airlines provides more than 350 hours of video and audio entertainment is available for you on our long-haul flights. Browse through the countless music genres, exciting podcasts, and audiobooks, and choose the right audio program for you. On the other hand, a multitude of films, documentaries, and series are waiting for film and sitcom junkies.
Films, Series, and TV
You’ll find a wide selection of national and international films on board. You can select from the following categories:
- New releases
- Action & Thrillers
- Drama & Romance
- Families & Children
- European cinema
- Asian cinema
Austrian Airlines accept both hand luggage to carry in-cabin and large size baggage as checked baggage. But they do have some limitations on the size and weight of the baggage to carry. And it also restricts the baggage number to carry in-cabin or as checked baggage.
So there are certain things which are being strictly prohibited to carry as baggage in the aircraft of Austrian Airlines. More of that, if you are carrying overweight or oversize baggage and even excess baggage too, then you will be charged suitably for the same.
Baggage will be permitted to carry in cabin depending on the class you will be flying in Austrian Airlines aircraft. So for general Economy class passengers are permitted to carry 1 hand baggage in-cabin which must be weighted not more than 8 kgs and dimension of the hand luggage must be within 55 x 40 x 23 cm.
When flying in the Premium Economy Class of the Austrian Airlines then passengers will be allowed to carry 1 hand baggage of weight maximum of 8 kgs and when your booking is in Business class of Austrian Airlines, then you can carry up to 2 hand baggage types of weight 8 kgs each, but remember weight must not be exceeded. And the dimension for the baggage to carry either in Premium Economy Class or in Business class, the dimension will be the same which is 55 cm in length, 40 cm in width, and 23 cm in height.
If your handbag is one such folding cloth material type of bag, then the dimension may exceed up to 57 x 54 x 15 cm. In Austrian Airlines, along with hand baggage, every passenger is permitted to carry one personal item bag like a handbag, a travel pouch, or a laptop bag whose size must be within 40 x 30 x 10 cm dimension.
When you are flying with hand baggage in-cabin, then you have to store your baggage in the compartment scape over the passenger seats. So that you will get more space for a comfortable journey. And the handbag personal item can be placed under the passenger seat in front of you.
Just for knowledge, if you are been sitting near the emergency seat of the aircraft, then you have to keep your personnel item also over the passenger seat, as under the seat, you can not keep it due to some security reasons.
Checked baggage is those bags that will be carried out by Austrian Airline’s baggage compartment without costing any money for transit your checked baggage. But Austrian Airlines has permitted checked bagged with some limits on the size, weight, and number of baggage. This limit may change with the class you will be traveling in, or on which routes you have booked your flights, or by checking the status of the frequent flyer.
So in the Premium Economy Class or general Economy Class of Austrian Airlines, every passenger is permitted to carry baggage which must be weight within the range of 23 kgs and in Business class weight may exceed up to 32 kgs but not more than that.
And the dimension of the baggage whether you are flying in Premium Economy Class or in Business class or in normal Economy class, must not exceed 158 cm (sum of all the sides, length, width & height). And if you carry oversized or overweight baggage you will be only permitted to carry after they will be charged according to the amount of weight and size you are exceeding.
When you are flying within European routes in Economy or Premium Economy class then any adult or child od above 2 years are permitted to carry only 1 baggage for free whereas when you have tickets with a Senior Citizen fare ticket then along with 1 free checked baggage allowance another 1 baggage of 23 kgs. And if you are a frequent flyer member then you are permitted to carry 2 baggage of 23 kgs each.
But when you are flying in Business class of Austrian Airlines then passenger being adult, or child beyond age or below age 2 years or being the frequent flyer booker then are permitted to carry 2 checked baggage of 32 kgs each. But being the senior citizen fare ticket then another 1 baggage of 32 kgs will be additionally allowed to carry.
For international routes, Austrian Airlines baggage allowance clicks on the link and gets more information in detail.
Travel with infant
So when you’re traveling with an Infant or child in Austrian Airlines then, you should be knowing that from the few days of a baby born to the age of 2 years age are considered to be the infant for Austrian Airlines. And above it but below the age of 18 years are considered to be the child in the flight.
So the child below the age of 2 years is not permitted to have personal seat in the aircraft and has to fly sitting over the lap of the adult with whom they would be accommodating in the flight.
But once your child has crossed the age of 2 years, the child has to seat in the one of passenger personal seats after getting on board. Children must be accommodated with any adult whose age must be more than 15 years. And child below the age of 2 years only is permitted to sit over the lap of an adult who’s age is beyond 15 years.
So the booking of the child or infant in Austrian Airlines is exactly a 10% fare of the adult ticket fare. This will be only applicable until your baby’s age is below or age is 2 years old. But after that, you have to pay for the ticket when your child’s age has been exceeding 2 years old.
When you are flying with a child or infant then you are not allowed to sit over the seat near the emergency gate or the exit gate. For the baby facility, Austrian Airlines has a baby meal over the flight which you have to book at least 3 or 4 hours before the departure flight timing.
On the long route journey, you can hire the baby basket service of airlines, which is actually a type of cot, in which you can keep your baby and can have a relaxing flight journey when you are flying over some long-distance routes.
Austrian Airlines do not restrict the travel of pregnant women in the flight. But if you have stepped into the 37 weeks of your pregnancy, then it’s a point of worry. And before the flight day, you must get approval from your doctor by a check-up and you also have to come up with the medical fitness certificate which you have to submit to the airlines before you board the aircraft of Austrian Airlines.
Its been preferred that you should avoid traveling if you have any complications in your pregnancy to save the women’s life as well as the life of the infant inside the mother. Just look over the legal paperwork for the country flying, causing some countries to restrict the travel of the pregnant woman who is in her 37 or more weeks of pregnancy.
Austrian Airlines welcomely accept animals to travel in both the aircraft’s in-cabin & in the cargo hold. This will depend on the size and weight of your pet and sometimes which country you are flying to having some specific rules for pet travel also depends. So for traveling your pet along with you where ever you go, then you have to follow some instructions for the same.
You are permitted to carry up to 2 pets in the same pet carriage which must meet the requirements of the Austrian Airlines pet policy. The age of your pet must not be less than 12 weeks, though when you are traveling to or from the USA routes then the pet must be at least 16 weeks old.
When you are permitted to carry your pet in-cabin, you should lock up your pet in the pet carrier. But just remember that pet carriage must be leak-proof, string, and hard so that they if even try to bite, fail to do so. The Pet carrier must be cleaned and odor-free. It should have a proper air ventilation system. And pet carriage must be of that size which can be fir under the passenger seat in front of you and even comfortable & spacious for the pet inside it.
So to get permitted to take away your pet in-cabin, then your pet must meet the weight requirement for the pet policy which is 8 kgs or less. If get exceed then your pet will be sent in the cargo hold of the aircraft. And the pet container must be measured a maximum of 118 cms total on all sides. So the dimension of each side of the container should be 55 cm in length, 40 cm in width & 23 cm in height.
In some countries like Great Britain and Northern Ireland, Hong Kong, and South Africa, pets strictly have to carry as freight without even caring about the size & weight of the pet.
Pets in the cargo hold:
So there are some animals whose size is not suitable to carry them in-cabin. So they will be transit in a cargo hold of the same aircraft you will be flying. So when you have to send your pet in the cargo hold, then you have to look over the limited size and weight of the pet including the pet carrier which has been instructed by Austrian Airlines.
So while you are looking for your pet travel, you have to mention the weight of your pet on which basis they will inform you about your pet will travel either in-cabin along with you are in-cargo hold of the same aircraft. Apart from this, they will even see the available space in the cargo to send your pet in the cargo hold.
So your pet’s weight must not be exceeding 14 kgs which do not include the weight of the pet carrier. When you are sending pets in cargo then, each pet container will be locked up with only 1 single pet.
Your pet container and the behavior of your pet will be checked by the staff present at the check-in point for your pet to take away for cargo hold travel journey in the same flight as Austrian Airlines.
So when you are in any query or problem, you should contact to Austrian Airlines Customer care support team. You will definitely get a response with a suitable solution to your question. Apart from this, you can even get your complain and suggestions to them, they will do listen to you welcomely.
You can get in touch with them by calling them on their registered phone number. Though there are several phone numbers according to the country. Thus the general phone number is:
00 43 517 663100
For any information or reservation/ booking relation queries you can call even on
- +1 800843 0002
- +43 1 70148 1000
Call centers are open 7 days a week and even available for you from 12 am to 11 pm i.e available 24×7 of the year.
You can even connect to them through their email id. You will surely get revert on your mail and their mail id is:
So for any official or legal paperwork, you can send them directly to their registration address. And you can hope for a reply from their side as soon as possible. So the address of the Austrian airlines head office is:
Austrian Airlines AG
Office Park 2, Postfach 100
Austrian Airlines has also been maintaining their social media handle well. You can even get a reaction to your action in the comment section or inbox for sure. So they are on:
You can also dial our toll-free number +1-800-831-1547 to get the best-discounted rate, last minutes unpublished call-only deals, and discounts on your flight booking with us.
Austrian Airlines Covid policies
Austrian Airlines want you to travel without worry with them so they are actively making new policies for your safety and comfort.
- The covid negative test report is required at the airport.
- At many countries’ departures, they do the test at that time.
- Every country has its own rules, do check it out and get updated with their policies.
Booking related Query
- The flights booked till 31st July can be rebooked or rescheduled with any extra charge.
- If you want to cancel the tickets, you can get the vouchers which you can redeem later on your flights.
- Keep yourself healthy, and the airlines request you to please stay at home if you get any symptoms or you have been in contact with someone who had been Covid Positive in the past 14 days.
- If you are not with your family please try to choose a seat that is comfortable for you and maintain social distance.
- You are advised to reach the airport before some time as due to some checking the process may take extra time.
- All the surfaces, armrests, seat belts are intensively cleaned in the flight and cleaned frequently than required.
- The filters are installed to provide you clean air even on flights so that you stay healthy.
- Water and soaps will be available for you every time.
- Sanitizer dispensers will are available for you at every place.
- Boarding will take place in small groups, which will take some extra time but it will be good for social distancing and will help you avoiding contact with the other passengers.
- Please wear the mask while traveling, it is mandatory as per the laws.
- All the employees and crew members will be taking all the precautions required and will have face coverings every time.
The policies can be changed at short notice of the Austrian airlines, please be updated with them and follow them to have a safe trip.