EgyptAir is an air carrier giving ts service since 1933. Its quite an old airline initially flew within Egypt only. They have set up their headquarters in Cairo International Airport, from where all the flight schedule has been made for the flights to be fly.
They have been serving over more than 70 destinations all over the world. They have quite a sorted service system and most importantly with EgyptAir Reservation, they take care of the customer comfort.
If you have come here for EgyptAir reservations, you can just visit Treknova homepage to book flight tickets & compare the best deals from top airlines. You can also dial our toll-free number +1-800-831-1547 to get the best-discounted rate for any airways, special discount, offers, and last minute unpublished deals which are only on calls.
As everyone is aware of the global pandemic caused due to the coronavirus. This is the reason for which every country’s air flight service has been canceled and EgyptAir has done the same for the safety of the passengers flying. And they have suspended all the flights till 30th June 2020
So if you have a booking between 19th March 2020 till 30th June 2020. You are eligible for a refund or change policy. When you will rebook the flight with the travel date change, without changing the destination, then you do not have to pay any extra charges, your canceled flight ticket fare will be applied on the rebooking tickets. You are allowed to make a change only one time.
Whereas if your ticket has to expire in this pandemic situation between the dates of suspended air fly with EgyptAir, then airlines had decided to exceed the date of expire for their customer till 31st December 2020.
For a refund, you have to convert your ticket fare as a Travel Voucher, which can be used to pay in your part of the fare of the future trip with EgyptAir. Apart from ticket fare share, you can even use this travel voucher for availing any other services given by EgyptAir.
If you do not want a travel voucher, then EgyptAir has a full refund process, but it will take a little longer than before and you have to apply for the refund from the original place of issuance.
EgyptAir Reservation In-flight service
Service for onboard under EgyptAir Reservations ha a long list. Not only on board but also on ground service for passengers are up to mark by them. There are some of the services which we have discussed below:
Egyptair flight included the meal price in the price of your flight ticket. It produces over 30,000 meals a day in Cairo that is the airline runs its inflight catering kitchen. Egyptair meals are all classified as Halal, so there is no requirement for passengers to order a special meal for this.
If you bring your own alcohol onboard the cabin crew will provide you with cups and ice/ lemon if required. Alcohol is not served on Egypt Air flights, and there are reports. It’s always best to check with the cabin crew first before deciding to drink your own alcohol on any aircraft, and the rules vary from airline to airline.
Here are several meals that provide the Egyptair, and that is Diabetic meal, Hindu, Kosher, Seafood, Low Cholesterol/Low Fat, Child Meal, Baby, Muslim, Vegetarian. Can all be ordered online or through reservations at least 24 hours before departure. And the details are given below:-
1. For hor Diabetic meal
Healthy and sugar-free – nutritional information is provided.
Egyptair flight provides a low sugar meal that contains minimal salt, low-fat products, grilled white meat, high fiber fruits and vegetables, cereals, and diabetic friendly products like sugar-free jam. It does not contain refined sugar processed meats, fried foods, sweetened dairy products, cream-based sauces, and canned fruits.
2. For the Hindus Meals
Meals free of beef, and beef products, may contain chicken/ fish or seafood. These meals contain Lamb, chicken, fish, eggs, pulses, starches, milk, and dairy products. Some airlines may offer a special vegetarian form of this, but this is not common. If you want an Indian type of meal that is vegetarian.
3. For the Kosher Meals
No pork, sausages, cured meats, shellfish, or rabbit meat.
Kosher meals will feature meat from animals that have split hooves and chew the cud, fish will have fins and scales. Expect Poultry, Beef, Lamb, Liver, Sweet Bread, Eggs, Cheese, and Dairy Products. Kosher meals can be difficult to order, and may not always be available on all flights operated by airlines. They require a lot of time, so plan ahead many airlines require up to 72 hours notice.
4. For the Seafood Meals
Fish and other seafood only.
It’s an expensive special meal to create, so it’s not always offered. The meal will not include any meat at all, only fish or shellfish, and it’s generally a Western-style dish (depending on the airline). The seafood will normally be served with potatoes and vegetables, and carbohydrates.
5. For the Low Cholesterol/ Low Fat meal
For those with cardiac/hypertension problems
Instead, the offering may include Meat, chicken, fresh vegetables, cereals, lactose-free fruit, soya milk, and nondairy products.
6. Meals for the Infants
Under 2 years of age – includes strained fruits, vegetables, and meat. Toddlers – soft, easy to chew foods, may include finger foods.
7. For the Vegetarian Meals
No meat of any kind.
When you making flight reservations at that time please request your special meal.
Meals included Butter, cheese, milk, ice cream, eggs, soya and soya products, all fruits and vegetables, legumes, pulses, dried beans, herbs, spices, oil, margarine of plant origin.
8. For the Food Allergies
The Egyptair flight cannot guarantee to you that their meals and snacks of flight served on board are completely free from traces of nuts or any allergens.
This is owing to the nature of our production facilities that may be handling such ingredients.
- To provide their own food subject to security and local laws that the Egyptair flight advises all passengers with dietary requirements that we cannot meet.
- Onboard notice is that our cabin crew is unable to make announcements or alert other passengers to individual medical conditions.
Egyptair flight provides you the vast selection of movies, audio programs, games, and shows in the inflight entertainment package. You can sit back in the comfort of your seat and be entertained with the all programs or shows which you want to see. ‘Horus’ is the inflight magazine.
You can also enjoy the inflight entertainment on your next flight with a vast selection of movies shows from around the world, TV programs, and Audio channels for all members of the family. Your comfortable seat with the features of sitting back, relax, and truly let us entertain you. You can Entertain all programs that are subject to aircraft and schedule changes. The Inflight entertainment system that can onboard your flight will be shown after you enter your aircraft type and click ‘Go’. Here the flight passengers see the program timetables and want to for further information on the aircraft type operating your flight.
- KIDS Program
- TV Shows
There are certain rules and instructions for baggage allowance to carry over your flight journey whether its in-cabin or hand luggage or hold baggage or checked baggage. Baggage allowance for EgyptAir will all depend on the travel class you would be flying.
In-cabin abgage are those which can be carried out in-cabin along with you over your flight journey. These baggage are comparatively smaller in size and less in weight than the checked baggage which is been transported in the hold of the aircraft. The baggage allowance for cabin baggage also depends on the travel class you have booked your tickets in.
So when you have a flight to some other international destinations then in business class travel ticker you would get an allowance of 2 in-cabin or hand baggage whose weight must be within 8 kgs each. And when traveling in an economy class of international flight, only 1 carry-on baggage or handbag is permitted to carry of maximum 8 kgs.
Over domestic flight of EgyptAir when traveling in Business class you will get the permission of taking up to 2 in-cabin baggage and weight must be within 8 kgs each. Whereas when traveling in Economy class of domestic flight only, then only 1 in-cabin is approved by the company which must be weighted not more than 8 kgs.
The cabin baggage onboard had to keep in the overhead compartment above the passenger seats in the cabin. You can even place your baggage under the seat in front of you.
So when you are sending your luggage as checked baggage in the hold of the aircraft, then you have to keep a check over the dimensions and the weight of your baggage. If the free baggage allowance limit crossed then your baggage will be considered to be excess baggage, whether it’s for overweight, oversized, or the number of baggage.
So in the international flight with EgyptAir, you are allowed to transit 1 piece of the checked baggage whose weight must be within 32 kgs and the dimension of the baggage must be 158cms in total which is sum of length, width, and height.
When you are flying in domestic flight in Business travel class then also you are permitted 1 checked baggage which must be weighted like 32 kgs and the size must be measured within 158 cms as a sum of length, width, and height of the checked baggage.
Up to one extra baggage of the same size and weight can be accepted as excess baggage with the additional fees for the same. This is for both the international or domestic flights scheduled by EgyptAir. When you have MS flights you will either target a 50% discount of the excess baggage fees or you can carry 1 freehand baggage of 10 kgs.
So in the EgyptAir flight, pets are permitted to take along with you in-cabin or you can even send it to the hold or cargo department. Under the EgyptAir pet policy, you are only allowed to carry dogs and cats as pets.
For pets transport, you have to inform the EgyptAir in advance with all such details they want to know. At least you need to tell EgyptAir reservation by calling them 48 hours before the departure time. If in any case, you fail to inform them before 48 hours the flight timing, your pet will not be accepted in the check-in point for transport whether you wan tot send it in cargo or in-cabin.
- The total weight of the pet including the carriage must be within 8 kgs.
- Carriage dimensions must be measured as 55 cm in length, 40 cm in width and 20 cm in height.
- Each cabin pet container must only have one pet locked inside, whereas one passenger in-cabin can carry just 1 pet cage.
- So the service of a pet in-cabin is applied as a first come first served basis. As in general airlines only accept up to 2 pet carriers in every travel class in aircraft. More than that will be sent as checked baggage in cargo or hold.
- Apart from dogs and cats, Falcons can also be accepted in-cabin to travel, but it depends on the EgyptAir rules. For further more details, you have to contact the EgyptAir office call center.
Any adult can carry pet carriage in-cabin, but passengers with some medical device support are not allowed to carry pets along with them in-cabin. And a child flying as an unaccompanied minor is also will not be accepted for travel with a pet carrier.
Pets in the cargo hold
- In cargo hold also EgyptAir accepts only dogs and cats as pets to transit as checked baggage.
- You have to send your pet in a locked container that must be leak-proof and must be made of the hard rigid so that pet locked inside didn’t get escape from the carriage so easily.
- Pet container must be spacious enough according to the size of the get locked inside so that they can sit in their most natural way, can take a round turn and lie down comfortably.
- Even when sending pet carriage to cargo or hold, one pet carriage must have only 1 pet inside. But the condition you can lock multiple pets in same containers are:
- Any 2 pet of comparable size who are familiar with each other and whose weight in together is not more than 23 kgs can be locked in the same pet container and can send to cargo for transport
- And the second condition is if pets age is less or up to 6 months then 2 pets of the same breed whose weight must be within 23 kgs in all together can be transit in the same pet container.
- In case your pet’s weight exceeds the weight 23 kgs together then will have to ship separately and will be counted 2 pieces of pet carrier to send in cargo. You have to pay for both separately.
- On the E170 aircraft of EgyptAir, pets are not accepted to transport in the cargo section as checked baggage due to certain reasons.
Travel with infant
Baby whose age has been measured to be 7 days old till the 24 months of age is considered to be an infant traveler in EzypyAir flight and above the age of 2 years are meant to be a child. So to travel in the flight your infant should be in the healthy fit state to fly.
You have to bring the age proof document of the infant or the child you will make them fly like a birth certificate. You will get a fine service from the cabin assistance to the passenger which are been traveling with infants or children to make their flight a little easier.
Passengers with infants or children can bring their own food to feed them on the flight. Can also bring an infant bag for stuff like napkins medicines or food etc. you along with the infant will not be allowed to settle over the seat near the Emergency gate exit ion the flight.
Usually, infants whose age is less than 2 years has to travel in the lap an adult who’s age is least 16 years. And one adult can travel with 2 infants, one over the lap of the adult and second one over the separate seat which will cost you as infant ticket fare. And if you are carrying your infant in a car seat then you would need a separate seat in the cabin and that will charge you as a child fare.
When a mother and father both are carrying 2 infants then EgyptAir prefers to allocate cross-aisle seats for them just because of the safety reasons. In case if your infant child ticket is applied on both the departure and arrival tickets and in the return you infant turn child moire than the age of 2 years then you will have to issue the ticket on the child fare basis.
There is no such big pregnancy policy for the pregnant passenger to fly in-cabin of EgyptAir. But there are certain rules and regulations for the safety measure of the women and the baby she is carrying in her womb.
So the pregnant women have to submit the medical assurance of her, in which it should be mentioned, that you do not have any type of complications in your pregnancy, your expected date of delivery, and shot detail of uncertainty of continuance of the pregnancy.
You have to clear the medical clearance by a doctor and even with EgyptAir staff present in the check-in point of the airport. And the medical certificate issued by your valid doctor must be at least 7 days before the flying date.
There is a declaration form for the Pregnant women passenger of EgyptAir which they have to fill and submit before departure. So the condition on which you have to fill the form is:
- If you have an expected day is within or less than 4 weeks from the date of the flight.
- If your doctor has announced the uncertainty about your pregnancy or the expected date of labor.
- If you have been expecting multiple births or any complication in your delivery, they also have to fill the form.
Pregnancy Women who are strictly not permitted for flight journey are
- Who has expected delivery within 7 days before the date of the flight.
- Who had delivered a baby within 7 days from the date of the flight.
After all this, if you have any queries regarding EgyptAir Reservation, then you can get in touch with the EgyptAir customer service, which is through voice call, by mail, or by posting in their registration address. You will definitely get your queries with a suitable solution.
You can call over their customer support phone number forget a quick answer to your question or if you are facing any problem and want a solution as soon as possible, then the customer support voice team is sitting for your help.
+1 212 581 5600
Toll free number: +1 800 334 6787
Customer support over call is available from Monday to Friday at 09.00 AM – 1700 PM
If in case you want some complaints or suggestions registered to the company, then you can even mail them or any questions you have in your mind. So they have specific mail id which is:
For any legal action or legal letter, you can even post the letter to them, over their registered address:
90 Broad Street,
It’s not only for the legal action but also you can send a letter by informing them about their loopholes or your complaints, with possible suggestions. EgyptAir might react to them with the solutions.
Social media is one such digital platform, where you can reach out to a huge amount of audience. So EgyptAir gives every update regarding their policies and reservation or booking updates. You can even get in connect with them by messaging them over their social media account. So these are the account they have multiple Social media:
You can also dial our toll-free number +1-800-831-1547 to get the best-discounted rate, last-minute unpublished call only deals, and discount on your flight booking with us.