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VivaAerobus Flights Reservations, Online Booking Tips

VivaAerobus is Latin American with the lowest cost airline. Also the most modern fleet in the area and the fastest-growing airline in the world. A decade ago Mexican couldn’t afford traveling by flight and instead, they were opting for alternatives like traveling by buses. 

If you have come here for VivaAerobus flights reservations, you can just visit our homepage to book flight tickets & compare the best deals from top airlines. You can also dial our toll-free number +1-800-831-1547 to get the best-discounted rate.

VivaAerobus Flights Reservations

However, if you are interested in getting some tips & reservation information about VivaAerobus Airlines, read this article. Know its history, online booking service, how to get cheap tickets, etc.

In November 2006 the airline started operating its first flight. From Monterrey to Leon. The goal of the company is to give the opportunity to all Mexican traveling the airline and so far succeeding to target over 32 million passengers. They are having 1100 employees with daily 115 flights on more than 60 routes while carrying more than 6 million passengers by 2016.

COVID-19 UPDATE
You are the most important thing for Viva Aerobus. As part of our family, your health and safety are our priority. The trust you have placed in us and our collaborators is invaluable and this is why we have always worked to reciprocate it. We want to update you for all the situations of COVID-19 (coronavirus) and for this reason, the preventive actions that Viva Aerobus is taking. 
Do you have a flight before May 30 and you need to make a date change?
To do this, we invite you to make your changes directly on our website by visiting My Flight, entering with your reservation key, and then clicking on the “change date” section. It is important to note that all changes must be made no later than 4 hours before the original departure time of your flight.

Have you already checked-in online for your flight and generated your boarding passes, but you want to make a change on your reservation?

If you already carried out the check-in process for your flight and generated your boarding passes, you are already confirmed to board your flight and ready to travel, so in this case, it will not be possible to make a change in your reservation. In this case, you will be able to make your trip without further setback.

During the COVID-19 contingency, online check-in for both domestic and international flights will be available 24 hours before the flight departure time, so we ask you to take the necessary provisions in this regard.

For Students
Viva Aerobus told Reuters the students departed Austin on 14th March and returned on March 19, the same dates the University of Austin said 211 students went to Los Cabos. In a statement, Viva Aerobus said the university notified them that some students had tested positive 12 days after the return flight.

COVID-19 has an incubation period of up to 14 days, and there is evidence it can be spread asymptomatically. Rodrigo Esponda, managing director of the tourism board, acknowledged the board may not have complete information.

History

VivaAerobus Airlines Reservations

The airline started its operation on 30th November 2006. Initially connected to Monterrey International Airport in Mexico. In July 2007 texas, the airline announces that they want to fly outside Mexico with the first destination in Astin, US.  

VivaAerobus wanted to have undercut traditional Mexican carries of up to 50%. And that started in the arrival of the country’s second generation of low-cost airlines. On 5th November 2007, they got confirmation from the US Department of Transportation to fly to Austin, Berfstorm International airport.

On 26th July 2011, the airline received permission to operated at Chicago-Midway International  Airport. The same year on 15th August, VivaAerobus declared it would start round-trip service between San Antonio and Monterrey. On 13th April 2012, the airline stopped flights to Chicago Midway.

On December 7, 2019, the airline started again to fly from Monterrey to Chicago, but this time from O’Hare International Airport. Furthermore, the airline started to fly to Morelia, Guadalajara, Leon, and Zacatecas from Chicago-O’Hare for 2019-2020 during winter. 

VivaAerobus Airlines Flight Reservations Service

Preferred Seat

They are offering domestic (within Mexico) and international ( to and from Mexico) seat changes with different fees which you can follow in the following tables.  

seat preference, VivaAerobus Airlines Reservations

Baggage 

Free baggage on VivaAerobus is 15 kg allowed. And for more benefit that passengers can use is different baggage fees differences within Mexico ( domestic ) to and from Mexico ( international ) flights. The details are shown in the following tables.

At VivaAerobus Airlines, you have more options to customized your baggage from 15 Kg, 20 Kg, 25, and 32 Kg.

To get to know more deeply about the VivaAerobus Baggage policy, then do visit and read for more information regarding the same.

VivaAerobus Fleet

VivaAerobus is operating an all-Airbus fleet of 24 aircraft.
Airbus A320-200 – 22
Airbus A320neo – 2

Baby Package

Traveling with an infant in the flight is a little bit parents worried about, thus VivaAerbus had solved your worry by their Baby package for a comfortable flight journey of the passengers carrying infant of least 2 years old.

If you choose this baby package of VivaAerobus, then you will get some benefits which are like:

The baby stroller can be used to carry baby till the gate of the aircraft. And at that point ground staff present, there will your stroller and return back to you at the arriving destination.

Infant carrying passengers will be preferred to board first in the aircraft, such that they feel comfortable and easy to enter with the baby to settle down himself as well as set their carry on luggage.

You are allowed to check-in with the baby carrier, or car seat, or any other item which is required to transport when you are with an infant by selecting the Baby package.

You are even permitted to carry any baby item which is lease than 10 kg along with you on-board and that too even not include in the baggage allowance set by the VivaAerobus.

Pet Policy

VivaAerobus airlines is a pet-friendly air carrier which allows pets to travel with their owner to the desired destination owner will fly. Pets can travel either in-cabin or in the hold, which depends on the size of the pet and the container its been carried out.

On the day of flight with a pet, you must arrive 2 hours earlier with the pet to check-in at the airport for the domestic flight whereas for an international flight, reach 3 hours early from the departing time of the flight. You have to come up with all the documents and certificates required to get per approval for pet travel in the flight.

At the check-in point, you will be asked by the staff present there to sign the responsibly waver for your pet. If you are sending your pet in the cargo hold, then VivaAerobus will make sure about the lock and will again seal the gate of the pet container. And if pets traveling in the cabin, then staff attending pet check-in will approve the pet by a sticker of ‘Cabin Approved’ stick on the pet container.

Meals

The airline is charging extra for the meal-offering during the flight. 

Group Traveling flights 

The airline is having awesome discounts for those passengers who travel in a minimum of 10 in a group. And they can use the special rate, direct flights, customized attention and additional benefits with the exclusive price. Other services the airline is offering are listed down.

Additional benefits serve by VivaAerobus

VIP Pass

You can get a VIP pass and stay away from the crowd and be on the flight without being in a long queue. And choose your preferred seat. The airline is not assigning the seats because they are limited and that is the reason while having the VIP pass you can enjoy overcoming these limits. 

Viva Express

You can get in to express lines and avoid a long line of documentations. 2 hours ere your flight departure. 

Customize Your Baggage

While taking the extra luggage you can save up to 80%. You can increase your luggage from 15 to 25 kg or any amount that you need. 

Viva Insurance

Also, you can get travel insurance, to cover any problem in luggage loss, cancelation, and delay of the flight. With this insurance, you can get the benefit of using the medicine for dental care, disease and accident during your trip. 

Viva SMS

While you reserve your flight, choose and add the SMS service and get your reservation number on your phone. Get your flight information with you to speed up documentation during check-in.

Viva Bus

The airline offers the ground transportation service to and from the city and airport. While you can save up to 80%.

Ground Transportation

VivaAerobus has also ground transportation offering service while flight reservation. The destination that public transportation goes from the airport to your hotel is as follows:

  • Acapulco
  • Veracruz
  • Puerto Vallarta
  • Culiacán
  • Los Cabos
  • Tuxtla Gutiérrez
  • Huatulco
  • Cancún
  • Puerto Escondido
  • Riviera Maya

Customer Service

For the customer service, they operated the page where you can search for your required information and they approach you by giving the somewhat appropriate answer. You can approach the page here.

Also, they have a customer commitment traveling for the passengers from and to the United State And Canada.

Call for VivaAerobus Airlines Reservations

Toll-Free for Mexico (81) 82 150 150
And for Estados Unidos 1-888-9-FLY-VIV (359-848)

For more detail, you can check the page Here

VivaAerobus Social Media

Social media you can get in touch with the airline and the latest updates, news, discounts on Facebook, Twitter, LinkedIn, and Instagram. In addition, you can share your feedback and experience with the company to improve itself or to encourage the airline or rate the airline to let other passengers decide better about their trip by getting the benefit from your reviews.

You can also dial our toll-free number +1-800-831-1547 to get the best-discounted rate, special offer, last minute deals for Vivaaerobus flights reservations and online booking.

Frequently asked questions

QUES: Why fly by VivaAerobus?

ANS: Because this is the ultra-low-cost flight and perhaps the cheapest flight that you can fly to your destination with.

QUES: Can I carry my pet in VivaAerobus ?

ANS: Yes, you can carry your dog or cat inside the cabin only. But the limitation for a pet per passenger is one and the total number of pets allowed in flight is three. Therefore to not miss the chance of bringing your pet in flight, you are advised to look in advance to guarantee your pet along.

QUES: Will the Vivaaerobus refund my money if I cancel my flight?

ANS: Yes, the airline allows cancelations free of charge, but you need to request it within 24 hours after the buying of your ticket and a minimum 7 days before to the date of the flight. Once you miss the 24 hour period, your ticket is non-refundable.

QUES: Does VivaAerobus provide free foods and beverages?

ANS: No, the airline is considered as the lowest-cost airline and they are avoiding any extra expenses. You can pay the extra fees and enjoy the beverages. This airline is the cheapest airline and tickets are 55% cheaper than other carriers.

QUES: How do I print my boarding pass VivaAerobus?

ANS: If you want to avoid the line you can print your boarding pass. In case you booked “VivaBásico” but won’t’s document any baggage and you are only having one baggage along with one Carry-on, then you are allowed to take a print of your boarding pass here: www.vivaaerobus.com and walk straight to the boarding gate.

QUES: Does VivaAerobus have WIFI?

ANS: There is no WIFI for inflight whether free or paid one. 

QUES: What is the charges of baggage in VivaAerobus Airlines?

ANS: There will be a baggage fee of $100 MXN per Kg for the VivaLight passengers who want to check in their baggage, but they have not pre-purchase a checked-in baggage allowance. The amount will be charged at the airport. And for those passengers who are traveling on VivaBasic fares, they can now have the opportunity to increase their checked-in baggage from 15 – 20, 25, or 32 kgs.

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