To know more about Air China manage booking, we started with a briefing about the airline itself.
Air China is a Chinese flag carrier (中国国际航空公司) its headquarters is in Shunyi District, Beijing. Air China’s flight services are based at Beijing Capital International Airport. The airline carried 102 million passengers in domestic as well as international flight In 2017 and the average loaf factor was 81%.
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Air China Manage Booking
You can book your flight online, going through the homepage of the airline, airchina.com, and search for the flight with your desired destinations, date and get all details while comparing the fares to select the best deal and decision to fly according to your comfort.
For the comfort of the passengers, the airline provided an app only on Appstore for iPhone, iPad, Apple Watch to keep track of your flights, check-in, and itinerary. The app is helping you to book your flight and store your traveling history. Also, it gives you real-time information. Apart from booking and checking, it is easy to book a seat and get your boarding pass easily and quickly only by having an app on your phone.
For Air China manage booking, you need to go to the homepage and click on the Check My Booking tab to manage your booking online. Manage booking is helping you out to discover airline features and make you able to change your ticket date, time or destination, cancel your booking, pay for extra baggage, correct your name on the ticket, online check-in, get extra additional services, select your preferred seat, select your food, get the itinerary detail and receive the email to your self or someone else, you can view your itinerary and booking details and even request special service, and many more to discover. Air China manage booking is helping you to save money and time and make your travel a lot easier.
Free Baggage Allowance (International/Regional)
While traveling by Air China, you need to know that the airline is having basic rules for the baggage you are carrying along. The allowed baggage which is fee-free for international/ regional are explained as under:
Dimensions. The airline tariffed the dimension for the standard baggage with the size of a total of 158 cm/ 62 inches, also they don’t accept baggage less than 60 cm/24 inches. Each baggage should be with a total size of 203 cm equal to 80inches and not less than 158cm equal to 62 inches.
Weight. For the weight of baggage for three different classes are different.
First/Business Class. Passengers can carry two pieces of luggage fee-free but each bag should not be weighing more than 32kg/70lb.Premium Economy Class. Passengers can carry 2 pieces of bag fee-free with a weight of 23kg/ 50lb.
Economy Class passengers who are traveling routes between Hawaii and the Americas, Europe. Aisa, the Caribbean, the Southwest Pacific, and the Middle East. Routes between Arica, Asia, and Europe, expect Pakistan, Singapore, Japan, and Kazakistan. Within Aisa except for Pakistan, Singapore, Japan, and Kazakistan is allowed with baggage weighing up to 23 kg /50lb.
Infant. The infant can have a long one baggage fee-free with the weight up to 23kg/50lb along with one folding bay cot, cradle, or stroller.
Members of PhoenixMiles. For such members such as Lifetime Platinum, Platinum, Gold and Silver while travelling in First or Business can check in an additional item of baggage for free, with the weight up to 32 kg/70 lb; but if they travel in Economy, can only check in an additional item of baggage for free with the weight up to 23 kg/50 lb.
Star Alliance members. These members can have a piece of additional baggage for free with the weight up to 23kg/50lb.
Carry on baggage
First-class and business class can carry 2 carries on baggage with a weigh of 8kg/17lb. For economy class should not be more than 5 kg/11lb. The linear dimension for each carry bag should not be more than 55 cm/22 inches. It should be in the proper size so that it can be fit in the overhead bin in the craft.
For reserving the seat in the Air China, you can do it in many ways like during booking ticket, after booking, while check-in, through the app or website of Air China, even you can call the call center on 95583-1-2 . to make sure, that you get your preferred seat, all you need to do is doing advance booking and enjoy your trip.
The available seats that you can get in advance are extra legroom with 20% more space than normal seats. Front economy seats, which you can get out the plan much faster than others. Middle economy seats which are in two types of aisle and windows seats.
Eligible ticket for the seat reservation
- International tickets are starting with 999.
- Economy class
- There are rules for passengers who choose exit seats like they need to be 15-64 years old, willing to help during any emergency situation.
Air China cancellation/ refund and change
For making any change, cancellation, and even the refund, you are required to go through the airline website and click on Check My Booking tab, enter your airline confirmation code or e-ticket number plus your surname and proceed with the modification that you need to make.
Cancellation is fee-free if the passenger cancel the ticket 24 hours after purchasing the ticket and it should be more than 7 days remains to the departure time. If the ticket gets cancel after 24 hours of purchasing or has less time of 7 days to the departure, the passenger is required to pay the cancellation fees for the ticket canceling or the changing of the same.
Rebooking or changing the ticket can proceed, right after cancellation of your ticket but you can not change your destination, which means you can only change the date of the journey not the destination.
Steps to follow for the cancellation:
- Enter the refund reference, surname, or ticket number along with the surname to check on the itinerary and continue with your cancellation. All this information is available on your travel ticket.
- Make sure the information you provided and entered is correct.
- You may need to resubmit your request in case the airline cant reach your provided information.
- To cancel the infant ticket, you need to provide the ticket number along with the passenger name. Therefore, you are going to reach out the website and proceed with your cancellation.
Those who booked their reservation through the third parties, agencies, call center, ticket offices, need to contact those concerned places to make the required changes or cancelation.
Steps to follow for refund procedure
- The refund request can be done only on Air China’s international sites.
- Once the refund request has been submitted, your additional services like seat reservation get cancel and refund automatically.
- You are required to fill the right information while requesting for a refund which is provided on your ticket confirmation.
- The refund of your ticket will be deposited to the debit/ credit while booking your original ticket only.
- Those passengers who travel along with their infant, they don’t need to be worried because the system is canceling reservation of the infant automatically along with the adult and refund will proceed. But you are required to provide and enter the right information while submitting your refund request.
Air China Important numbers (Customer Care)
To get in touch with Air China reservation and get more accurate answers during your requirement go through the following details:
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