To know more about Cathay pacific Airlines manage booking, we started with a briefing about the airline itself.
Cathay Pacific/ Cathay Airlines is the Hong Kong Flag Carrier and the head office is at Hong Kong International Airport. Cathay subsidiaries and operations have programmed cargo services and passengers to over 190 places in more than 60 countries in the world.
Cathay was established on 24th Sep 1946 by H.de Kantzow from Sydney and Roy C. Farrel from America. The airline is the 10th largest airline in the world measured through sales and known as the 14th largest measured for market capitalization.
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Cathay Airlines Manage Booking
The airline for the cancellation of their ticket has provided the special ticketing guidelines in a flight disruption that let passengers make changes to their ticket fee-free. Those who booked their ticket through Cathaypacific.om or Cathay Pacific mobile app can make the required changes by going through Manage booking. But those who booked their ticket via travel agent are required to contact them for the procedure.
In case your flight get cancel or delay the airline will rebook your flight with the first coming schedule in the same class of your booking. If you are receiving information about your delay or cancellation ticket, avoid going to the airport for your original scheduled flight.
While the airlines keep updating their customers through Notify mobile text, you can also check the homepage for the latest news or even check the Flight status on the Cathay website. Customers in the airport can view the updates on the screens or paying attention to the public announcement.
To know more about the cancelation policy of the airline, we are recommending you to check the Passenger Rights and Regulation page.
Advance seat reservation
Cathay is offering advance seat reservations to the passengers, whether with fee or fee-free. When you booked your flight with economy class, you can sit next to your friends or family. And book your preferred seats in advance while booking a ticket without wasting your time during the check-in period.passengers with economy classes like Economy Super Saver, Economy Redemption, Economy Save or fanfares tickets will be charged with very less fee, from the range of HKD 70( USD 9) to HKD 400 to (USD 51)which depends on the destination, seat location and the origin of your flight.
Most of the seats are regular seats in Economy class, the only differences are those seat next to the emergency exit door and the extra legroom seats.
To Purchase the seat with an additional fee you have to start 48 hours before flight departure. One way is to go through the Cathay website or call the Global Contact Center, also you can contact the travel agents or Cathay ticket offices to purchase your seat. Another way is after you finished booking, go to logging in to Manage Booking or call the Global Content Center, Cathay ticket offices or Travel agents to proceed with your seat purchase or changes. If you need more information regarding seat selection do not miss reading this.
To know about the free baggage allowance and even the extra charges for your coming trips with Cathay Airlines, you can get the help of their chatbot to get the relevant answer to your questions. The baggage allowance depends on the reserved seats of the passengers and the flight routes. In case you upgrade your cabin calls your baggage allowance status will be based on the original ticket that you have bought.
Prepaid extra baggage
Those passengers who purchase the extra baggage 24 hours prior to the departure, get the advantage of 10% discounts. For the selected routes, only passengers are able to book for the extra checked baggage allowance. To purchase and get a 10% discount you need to go to Cathay page and go to the Manage Booking or check with the local reservation office or the Cathay Contact Centers.
Weight of the baggage should not exceed 32 kg/ 70 Ib and size should not be more than 203 cm/ 80 inches. Baggage which exceeds the recommended size will be split up and repacked in smaller parts. There are exceptions for some of the equipment like cameras, sports equipment, traveling with pets, medical equipment, musical instruments, diplomatic baggage, and mobility aids. All fees related to the baggage will be charged according to the local currency.
Baggage refund policy
The fees for the prepaid extra baggage are non-refundable except for a few situations like;
- In case your flight get cancel by Cathay
- Rebooking your ticket with the same destination for the higher cabin class.
- Rebooking your flight that falls in the blackout period.
For getting a refund under any of the above-mentioned cases, you have to call the airline 14 days before the departure, and the payment will return to your original form of payment with the original currency that you made payment.
Cathay Airlines Important numbers (Customer Care)
To get in touch with Cathay Airlines reservation and get more accurate answers during your requirement go through the following details:
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