Eurowings Manage Booking Policy Online

The headquarter is in Dusseldorf and a company wholly-owned subsidiary of the Lufthansa Group. It was founded in 1996 and they serve a network of domestic and European destinations as well as some long-haul routes and maintains bases at Berlin Brandenburg Airport, Cologne Bonn Airport, Düsseldorf Airport, Hamburg Airport, Hannover Airport, Munich Airport, Nuremberg Airport, Palma de Mallorca Airport, Pristine International Airport, Salzburg Airport, Stuttgart Airport, and Vienna International Airport.

Eurowings has gone through a big transformation in recent years and it was part of Lufthansa Regional until October 2014. At that time it was operating on behalf of Germanwings Company within their limited network. Since 2015, Eurowings has been redeveloped into a low-cost airline for short and long-haul flights. In October 2015, it was also started to incorporate Germanwings’ route network as part of the merger of the two brands

Types of fares in Eurowings manage booking

The company provides four different types of fare in their flight booking.

Basic Fare

You will get free check-in of hand luggage at the airport

As a saver fare, the basic fare includes the flight and one free piece of hand luggage. On heavily booked flights, they may ask you to check in your hand luggage, even if you have met all hand luggage requirements. This is basically free of charge, and use to happen as long as you have met all hand luggage requirements plus you should be able to retrieve your hand luggage on arrival at luggage claim, nobody will provide you your hand luggage. If this would be inconvenient for you, you can also book a smart fare.

You can also add the following service with basic fare if required:

Snack & drink from €6
1 bag up to 23 kg from €15 / £13 / CHF 16 / $17 / CZK 383 / SEK 158 / NOK 151 / PLN 65 / 5.039 HUF1 (depending on route)
Second bag up to 23 kg for €751
Preferred seating in standard area from €5 / £4 / CHF 5 / $6 / CZK 128 / SEK 53 / NOK 50 / PLN 22 / HUF 1,680 (depending on route)
Seat with more legroom for from €10 / £9 / CHF 11 / $11 / CZK 255 / SEK 106 / NOK 101 / PLN 43 / HUF 3,359 (depending on route and availability2)
Online check-in free of charge
Airport check-in from EUR 5
Bookable services (e.g. special luggage and sports equipment) for a surcharge (depending on service)

Smart fare

One fare for all the essential service. Smart fare is the best choice for business travelers. The low-cost standard fare includes numerous services and can be tailored to meet your requirements by booking additional services as per your need.

The following services are included with Smart fare:

1 bag up to 23 kg included
Preferred seating
1 item of hand luggage up to 8 kg (max. 55 x 40 x 23 cm) – cabin transport4
1 small item of hand luggage (max. 40 x 30 x 10 cm)
Airport check-in service
Priority boarding
Miles
General return flight guarantee5
Change bookings free of charge6

You can also add the following service with basic fare if required:

Seat with more legroom for €4 (depending on route and availability2)
Flex Premium (booking changes possible up until completion of web check-in) when booking a new flight
Bookable services (e.g. special luggage and sports equipment) for a surcharge (depending on service)

Best fare

If you want maximum comfort at an attractive price then you can book the best fare service from Eurowings.

The following services are included with the best fare:

Premium seating in the BEST area
A comfortably adjustable backrest2 and more legroom for the consideration
2 bags up to 23 kg each included
In-flight entertainment
Lounge access (at selected airports for HON, SEN, and FTL)
BEST-Meals on board
2 items of hand luggage (each max. 8kg), included reserved hand luggage compartment
Mileage credit
Change bookings free of charge
Priority check-in & boarding

BIZclass fare

Bizclass a premium service for short and medium-haul as well as long-haul routes which offers maximum comfort at an attractive price. Their first-class service and an exclusive menu selection will make your flight an unforgettable experience.

The following services are included with Bizclass fare:

Two items of luggage up to 32 kg each
Two items of hand luggage
Cancel bookings free of charge with Flex Premium1
Change bookings free of charge2
Increased miles incl. HON Circle miles
Lounge access
Security fast lane at selected airports
Priority check-in and boarding

Important Notice before booking in Eurowings

Now a day, many countries have currently restricted entry for others. First, you have to check there are any restrictions for you in your destination country

Check the website of your home country’s foreign ministry

Entry forms and online registration are mandatory in some countries in the world. In most cases, online registrations must be made between 24 and 48 hours before departure. Please check the government website of your destination country for further information.

Due to the Corona situation, entry into many countries is strongly regulated and sometimes changes occur at short notice. Some countries require an online registration up to 48 hours before entry and the completion of a health report.

Please take a little time before departure and prepare yourself for the requirements of the respective destination country.

Important note for passengers traveling to Greece, Spain, or Italy:

Greece:

The online registration must be done at least 24 hours before departure to Greece. After filling out the form you will receive a QR code. This code must be shown on the day of travel in printed form or your smartphone at check-in and/or boarding. Without a QR Code, the flight and the entry to Greece will be denied. In some cases, the confirmation email is also accepted at check-in, provided that the online registration has taken place at least 24 hours before departure.

Spain:

Air travelers must always fill out a form on the Spain Travel Health Portal for health checks. You will then receive a QR code, which must be presented upon entry. Registration can be done at the earliest 48 hours before the intended entry.

Italy:

Online registration prior to arrival is required for all passengers with the following destinations: Lamezia Terme (SUF), Olbia (OLB), Cagliari (CAG), Palermo (PMO), Catania (CTA)

Cyprus:

The online registration must be done at least 24 hours before departure to Cyprus. After filling out the form you will receive a confirmation. This confirmation must be shown on the day of travel in printed form or your smartphone at check-in and/or boarding. Without confirmation, the flight and the entry to Cyprus will be denied. Additionally, you may be charged with 500 euros fine.

Change your booking in Eurowings

As part of the Eurowings Flexibility Guarantee, flights can be changed to another available travel date and route free of charge up to 40 mins before flight departure. You can find more detailed information on Eurowings site.

Flex Premium

If you booked the Flex Premium option in the SMART, BEST, or BIZclass fare and you can also reschedule your flights to another available travel date until 40 minutes before departure.

Are you flying on Eurowings long-haul flights from Frankfurt or Munich to Bangkok?

Unfortunately, no booking changes can be made via Eurowings Online Services for the following routes: outgoing and return flight for Frankfurt am Main (FRA) to Mauritius (MRU), Barbados (BGI), Windhoek (WDH), and Las Vegas (LAS), as well as Munich (MUC) to and from Bangkok (BKK).

Please contact the Eurowings call center.

Did you book a flight with another airline through Eurowings?

Unfortunately, booking changes for flights with other airlines cannot be made through Eurowings’ online services. You can find more information here.

Did you book through a tour operator?

If you booked your flight through a tour operator or travel agent, please contact the tour operator or agent directly.