Japan Airlines Manage Booking Seats, Flights & Reservations

japan airlines manage booking

To know more about Japan Airlines manage booking, we started with a briefing about the airline itself.

Japan Airlines (日本航空株式会社, Nihon Kōkū Kabushiki-gaisha), is known as Nikkō (日航), is an international Japanese airline and flag carrier, with the headquarter in Shinagawa at Tokyo. The airline main hubs are located at Tokyo International Airport (Haneda Airport) and Tokyo’s Narita International Airport. as well as Osaka’s Kansai International Airport and Osaka International Airport. 

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Japan Airlines Manage Booking

You can book your flight online, going through the homepage of the airline www.jal.co.jp, and search for the flight with your desired destinations, date and get all details while comparing the fares to select the best deal and decide to fly according to your comfort. 

Japan Airlines designed an app for the passengers, which is available on the App store as well as Google Play to keep track of your flights, check-in, and itinerary. The app is helping you to book your flight and store your traveling history. Also, it gives you real-time information. Apart from booking and checking, it is easy to book a seat and get your boarding pass easily and quickly only by having an app on your phone.

For Japan Airlines manage booking, you need to go to the homepage and click on the Manage booking tab to manage your booking online. Manage booking is helping you out to discover airline features and make you able to change your ticket date, time or destination, cancel your booking, pay for extra baggage, correct your name on the ticket, online check-in, get extra additional services, select your preferred seat, select your food, get the itinerary detail and receive the email to your self or someone else, you can view your itinerary and booking details and even request special service, and many more to discover. 

Japan airlines manage booking

Japan Airlines manage booking is helping you to save money and time and make your travel a lot easier. Also helping you to update your details like customer information. 

Japan Airlines baggage policy 

Baggage allowance depends on the route and cabin class and you need to confirm the regulations on your printed ticket. Along with your hand baggage, you can carry one personal item bag like a lady’s handbag, an umbrella, coat, infant’s carrying basket, walking stick.

Japan Airlines fee-free carry-on allowance

One bag per person is allowed to carry your personal items along with the additional bag to carry but the total weight should not be more than 22Ibs/ 10kg. There are restrictions which have been explained in the table below, check it out before packing and boarding to avoid any problem. 

 Those passengers who are having overweight or oversized baggage, their baggage may lead to the cargo compartment. Also, passengers need to check to not carry any restricted items in their carry-on or checked baggage. 

Japan Airlines fee-free checked baggage allowance

You can carry free checked baggage which is different for the class of the reservation that you have chosen. If you are traveling with the Standard reservation, you can carry 2 luggage free but the weight of both should not be more than 46 kg/ 100lbs. However, if you are traveling with the Business or First class, you are allowed to carry 3 pieces of baggage fee-free but the overall weight should not be more than 96 kg/ 21lbs. Which means per bag you are not allowed to keep more than 32/ 70lbs. 

For the baggage which is more than the given size and weight, there are different charges per routes but for the route between Japan, Asia, India, Oceania and Hawaii, North/Central/South America, Europe, Middle East, Africa, the fee per piece overweight is 23㎏ – 32㎏: JPY10,000/ USD100/CAD100. And for the oversized item more than 203cm is JPY20,000/ USD200/CAD200.

Japan Airlines seat selection

Passengers traveling on classes like First, Business Premium Economy, and Economy class have a right to select their preferred seat. However, there are limited seats for the different fare types and the destination. Therefore, it is always advisable to select your seat while booking your ticket in advance. There are no available seats for situations when Seats have been booked in advance

Passengers need to know that:

  • Pre-selected seats won’t available if you reach after the closing time of your check-in 
  • If you have to change your aircraft, your seat preference will be changed too. 
  • Some of the seats won’t be allocated to the passengers who travel with an infant, pregnant women, children, and those passengers who have problems with mobility and need assistance. 

Emergency row seats

There are limitations to allocated these seats for the safety of passengers. This limitation are:

  • Passengers need to be more than 15 years old.
  • Passengers should be healthy and do not require any help for their mobility. 
  • Should be capable of helping the crew at the time of emergency. 
  • Capable of understanding the evacuation procedures. 

Japan Airlines cancelation/ refund & change 

You can download the Japan Airlines App, call the airline call center or check on  www.jal.co.jp for rebooking or changes required to be made for your ticket. You can also request a refund online through manage booking on the airline website and proceed for the refund. 

Those who booked their ticket through third parties are required to get in touch with and proceed with their cancellation or refund request. ​Tickets that are international and have EMD number which starts with 131 and domestic flights with ticket number starts with 131-14,131-875~9 applicable for the refund of the ticket. For the cancellation and refund, passengers are required to contact JA: international reservation center. 

The refund of the ticket will be sent to the same currency of the country of the origin that the payment has been made and the country’s currency cant be changed. 

Required time for the refund 

Those purchase their ticket with the credit card, the refund will be sent to the original credit card which they used while booking the ticket. The refunding procedure depends on the timing of the refund, credit card company, and acceptance date of refund. Overall there can be cases that require more time to adjust the refund like in those cases that other airlines are involved. To have a broader detail about the refund policies, it is recommended to call the JAL city counter in every country or contact the JAL international reservation center. 

Those tickets which have been purchased by cash, the refund will be made through designated bank account within two weeks after their refund request application. However, there will be a charge for the bank which the customer has to pay. Also, the bank transfer will be on the name of the passenger for the ticket that has to be refunded. There are few cases that additional time is required to refund the ticket like when there is adjustment that has to be made with other airlines. 

Passengers have to apply for a refund within 10 days after their ticket validity. There will be a refund of the ticket however maybe passengers get charge for the refund or cancellation fees. 

Japan Airlines Important numbers (Customer Care)

To get in touch with Japan Airlines reservation and get more accurate answers during your requirement go through the following details:

Customer Service Number: +81 (3) 6733-3062
Baggage Tracking Number: 0120-254-125 / 0476-34-3211
Japan Airlines email: Contact Airline here.
Japan Airlines Website: https://www.jal.com/

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