To know more about Kuwait Airways manage booking, we started with a briefing about the airline itself.
Kuwait Airways (الخطوط الجوية الكويتية) is the Kuwait national air carrier, which is headquartered in Al Farwaniyah Governorate, on the ground of Kuwait International Airport. It performs programmed international services everywhere in the Middle East, to the Indian subcontinent, Europe, Southeast Asia, and North America, from its main hub is at Kuwait International. The airline is a member of the Arab Air Carriers Organization. Was founded in 1953 as Kuwait National Airways. The fleet size is 31 with 43 destinations.
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How to Manage Booking of Kuwait Airways
You can book your flight online, going through the homepage of the airline,kuwaitairways.com, and searching for the flight with your desired destinations, and the date and getting all details while comparing the fares to select the best deal and decide to fly according to your comfort. Here passengers are allowed to manage bookings online through web and app or to contact directly by their helpline number.
Kuwait Airways designed an app for the passengers, which is available on the Appstore as well as Google Play to keep track of your flights, check-in, and itinerary. The app is helping you to book your flight and store your traveling history. Also, it gives you real-time information. Apart from booking and checking, it is easy to book a seat and get your boarding pass easily and quickly only by having an app on your phone.
Manage booking is helping you to discover airline features and make you able to manage according to your wish of these given services.
- Check-in and boarding pass online
- Select your seat during check-in
- Change or cancel your flight
- Pay your reservation while updation
- Add extra baggage
- Select your food
- Get the itinerary detail
- Add more services to your trips
Steps to Manage booking Online
Kuwait Airways have the option to manage our booking online on their own at their official website. Here we discuss the steps of Manage Booking on the Website.
- Firstly you have to open the official website of Kuwait airways and log in to your account.
- The next step is to enter your details which are asking in column-like Last name, and the booking reference number or E-ticket number. This step will retrieve your ticket details which you need to change. Shown in the picture below.
- After clicking next you can see here all the alternatives related to your change(ticket date, time, or destination, cancel your booking, pay for extra baggage, correct your name on the ticket).
- If you are eligible for the changes which are permitted by your ticket you can change it according to your wish and then pay for it online with your cards.
- Lastly, after successful payments for your changes, you’ll get a confirmation mail on your email id
Kuwait Airways manage booking is helping you to save money and time and make your travel a lot easier. Also helps you to update your details like customer information.
Kuwait Airways baggage policy
Baggage allowance depends on the route and cabin class is different and you need to confirm the regulations on your printed ticket. Along with your hand baggage, you can carry one personal item bag like a lady’s handbag, an umbrella, coat, an infant’s carrying basket, or a walking stick. There is a restriction related to the size and weight of sports equipment as well as musical instruments. To know more about the limitation and conditions related to the Musical instruments click here to get the right information from the airline assistances.
For the free baggage policy, the airline has different categories of Standard baggage policy, Oasis club which is divided into gold and silver members, and other categories like royal class, business class, first-class, and economy class. According to the classes, the baggage size allowed may differ from each other.
The chart below is showing the free baggage allowance for the standard baggage:
For the Royal / First and Business class in gold member you can carry 1 extra piece with 32Kg while for Economy class you can carry 1 extra piece with 32Kg or you can have over waiver 2 pieces of 9 kg per each.
For the Roya/ First and Business class in Silver member you can carry 1 extra piece of 23 kg while for Economy Class you can carry 1 extra piece of 23 kg.
Oversized and overweight baggage
If the baggage crosses the permissible limit in weight or size allowance, you will require to pay for the excess baggage. If your luggage is more than the permissible size, you need to give it for cargo. The maximum size per baggage is 32kg and it should not exceed the required weight. For the infant baggage, you can not carry more than the permitted size and weight.
Handbags/Cabin bags: You are allowed to carry up to 1 additional item like a handbag, small briefcase, blanket, umbrella ..etc. If you have more stuff, it will consider excess baggage and you need to pay extra baggage fee.
Kuwait Airways seat selection
For advance seat selection you can go through the Manage booking tab on the home page of the airline or even you can go through the Kuwait Airways app which you have already downloaded on your phone.
For the economy class seat, you can reserve your seat 24 hours before the check-in which is free. There are nonchargeable seats available for the standard zone in all aircraft for free. But overall there are different prices for the different locations inside the aircraft for those who want to be in a window or aisle seat and all seats are not free of cost, some are chargeable.
Reserving chargeable seat: For the economy class, you have to reserve your seat within 6 hours prior to departure, you can use the airline mobile app, website, or Kuwait airways channel, anything that suits you more. Only the economy class has chargeable seats. The fee has to be paid per passenger and flight. you need to confirm before choosing your seat because once you paid, there is no way to transfer on other person’s names.
There are seats in economy class near the exit row which are technically not for the passengers with medical assistance requirements, children and infants, pregnant ladies, or old passengers.
There are free seats in the economy class that passengers are not required to pay for it but before 24 hours of the departure time, likewise, there are free of charge seats for passengers with the membership of Oasis Gold and Silver, and booking is free with the stretcher and oxygen.
To get more detail related to the advance seat selection you can call the airline call center (171) go through Kuwait Airways Office. If you decided to have an advanced seat booking, then you need to pay an extra fee. If you reserved your seat, you can change it for different flights or dates. If the aircraft for any reason from the airline get changed, automatically your seat will be reassigned to the similar seat of your previous booking and if you are not getting the similar seat as you assigned, then you have to get in touch with the help center or the Kuwait Airways Office.
Kuwait Airways Cancellation/ refund & change
You can use the Kuwait Airways App, KAC office, call the airline call center 171 or check on kuwaitairways.com for rebooking or changes required to be made for your ticket. You can also request a refund online by Manage Booking, airline website, or app and proceed with the refund.
Those who booked their ticket through third parties are required to get in touch with and proceed with their cancellation or refund request.
You can cancel your ticket within 24 hours of your purchase and you won’t get charged for the ticket cancellation. To receive the full refund of your booking, you have to request for refund 24 hours after your purchase, and the amount will be deposited through miles or vouchers which can be used for a future booking. You need to know the cancellation should proceed while 7 days from your flight departure is left and the charges you will pay is depending on your flight route. However, you can cancel your ticket 2 hours before departure as well but you receive the refund after deduction of tax and other charges applied for cancellation.
If your ticket is under refundable booking, you will get a refund for the cancellation of your flight and if your ticket is nonrefundable, you won’t receive any deposit against your booking cancellation.
Kuwait Airways Important numbers (Customer Care)
To get in touch with Kuwait Airways reservation and get more accurate answers during your requirement go through the following details:
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