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Virgin Australia Baggage Policy

.Virgin Australia baggage policy gives you the liability of doing the baggage check-in online, from the safety of your home. By using the online facility you can avoid long queues. Virgin Australia changed its model after many years of operating as a budget airline and now identifies itself as a ‘New World Carrier’. This implies that passengers also have the option to purchase a ‘no frills’, low-cost carrier-style ticket, or may choose to pay extra in the style of a full-service airline for services. When operating with Virgin Australia and its airline partners, as well as through Velocity partners such as hotels and restaurants, the airline’s frequent flyer program, Velocity, enables members to accrue points.

Virgin Australia baggage
Virgin Australia baggage

The checked virgin australia baggage allowance of Virgin Australia may vary depending on your reserved travel class, destination, and type of flight you have chosen. Furthermore, the allowance of general luggage ranges from one piece of 23kg baggage to three pieces of 32kg baggage per traveler. No single item of luggage may weigh more than 32kg. It’s not allowed.  More luggage charges apply for extra pieces of luggage: $150,$70 for the first extra piece, and  $90 for the second each for other extra pieces (up to nine permitted in total). 

Virgin Australia baggage-Carry on baggage allowance

Carry-on luggage exceeding the limitations of weight or size poses a danger to safety and can cause harm to the guests or crew. Those products which are harmful are not allowed in the aircraft cabin, and the team at the boarding gate will need to check them into the aircraft hold. Those items will be available for selection at the baggage carousel in the arrival hall shortly after arrival. Supplementary charges can apply. A carry-on luggage allowance dependent on the cabin class and the Velocity Tier members  is required for all guests travelling on Virgin Australia operated flights. Please notice, Red or Silver Velocity members are not given any extra carry-on baggage allowance. You can refer to Virgin Australia Airlines Manage Booking Seats.

Allowed items in Virgin Australia baggage

Medical assistance products are excluded from these standards (CPAP machines, crutches, wheelchairs, etc.). Guests traveling with babies can bring an extra bag containing items such as diapers and baby food for use in the cabin. Guests can take small musical instruments as carry-on luggage on board, given that the dimensions of each instrument do not exceed 84cm x 33cm x 22cm (total linear dimensions should not exceed 142cm).Some guest essential comfort items, including baby sleeping items, are now allowed for use onboard Virgin Australia flight. Certain items such as Plane Pal, Jetkids Bedbox, and Fly Tot are approved for use provided they meet certain conditions for Use. Items which are used for guest comfort should be included in your 7kg hand baggage allowance.

Not allowed items Virgin Australia baggage

Sporting goods with sharp edges or points capable of harming an individual, sharp objects that may be able to inflict damage by perforation, blunt items that can be used to bludgeon an individual, flammable household goods, items that can be used to restrain an individual, and weapons can not be brought through airport security screening points. If you are in possession of a restricted object or firearm at a passenger screening point, you will be required to either make alternate plans for the article, or you must surrender it to the security staff. 

Virgin Australia Baggage- Checked Baggage

The checked baggage allowance of a guest is determined by the fare type,purchased by them. The Travelers can purchase extra baggage through the web or through the airlines guest contact centre or at the airport. All the airline’s fare includes one 23kg checked baggage and also includes more if the passengers are travelling in business class or with velocity status membership. 

Here are some details about checked baggage allowance of domestic and international short-haul. The maximum total linear dimension is length+width+height, which is 140cm which means 55 inches. All the passengers such as adults, kids, infants, and also velocity members traveling on Virgin Australia domestic and international short-haul network are allocated a checked baggage allowance as explained below.

Domestic

  • In economy class;
    • For a normal passenger, he/she  can bring one baggage of 23kg
    • If he/she have a silver velocity status, can bring two luggage of 23kg
    • If he/she have a gold velocity status, can bring two luggage of 23 kg
    • If he/she have a platinum velocity status, can bring three luggage of 23kg
  • In business class;
    • For a normal passenger, he/she  can bring two luggage of 32kg
    • If he/she have a silver velocity status, can bring two luggage of 32kg
    • If he/she have a gold velocity status, can bring two luggage of 32 kg
    • If he/she have a platinum velocity status, can bring three luggage of 32kg

International

 Virgin Australia’s international services are to and from Pacific islands, Trans Tasman, and Indonesia

  • In economy class;
    • A normal passenger, he/she  can bring one baggage of 23kg
    • If he/she has a silver velocity status, can bring two pieces of luggage of 23kg
    • If he/she has a gold velocity status can bring two pieces of luggage of 23 kg
    • If he/she has a platinum velocity status can bring three pieces of luggage of 23kg
  • In business class;
    • For a normal passenger,he/shecan bring two pieces of luggage of 32kg
    • If he/she has a silver velocity status, can bring two pieces of luggage of 32kg
    • If he/she has a gold velocity status,can bring two pieces of luggage of 32 kg
    • If he/she has a platinum velocity status, can bring three pieces of luggage of 32kg

Virgin Australia baggage allowance For infants and children

There are no special charges for the special items as checked baggage for infants and kids. They are free of charge.

  • Infant not occupying their own seats can have three special infant items
  • An infant occupying their own seat can have one baggage of 23kg and three special infant items
  • A child can have one baggage of 23kg and two special equipment items.

Special infant items can be:

  • Stroller/pram
  • Portable cot
  • Car seat
  • Capsules with the doctor’s prescription
  • One 23kg bag

Special equipment items can be:

  • Stroller/pram
  • Portable cot
  • Car seat
  • Capsules with the doctor’s prescription

Things to know about checked baggage before traveling

  • If passengers want to check-in without the checked baggage and are not allowed to travel with them then Virgin Australia will not allow only the uncombined minors to have a right to send their nags with the cargo.
  • Passengers who are traveling with the multiple items and held together all the items as single luggage then will determine at the time of checked gate and restricted to go further. You have to pay for the excess baggage.
  • For the travelers who purchased an economy class ticket and their items or luggage have held the weight of more than 23 kgs then it will incur a fee or additional charge. Overweight charges will apply according to the excess baggage policy.
  • The most important thing for the checked baggage is the dimension of the checked baggage. So if you are going to travel from Virgin Australia then you can carry a bag with a total linear dimension of 140cm(55 inches)

For more details, you go through the cargo services on the official website of Virgin Australia. It is not acceptable that multiple items are held together as a single piece of baggage. You should refer to additional baggage fees that may apply. If there is luggage without passengers it will not be acceptable. That should be sent as cargo.

Oversized and weak materials

  • Oversized luggage can be checked in, provided that each item does not exceed its baggage weight allowance; otherwise, an overweight baggage fee will be charged.
  •  Also, each object should not exceed a weight of 32kg. If it’s more than allowance then it should be sent as cargo only.   
  • Wheelchair/mobility aids are given free of charge, if necessary by a guest booked to travel on our service for personal use.

If you want to contact the customer support team, go through Virgin Australia airlines customer support team.

FAQs

What If My Baggage Delayed?

If passengers reach the destination and yet to get baggage and wait for it then they can complain to the baggage department or at the counter of the airline. Customers who have complained about baggage got a complaint letter from the officials. Then officials contact you on the daily basis for the baggage updates. If you want to know more then click on the website for Delayed baggage.

What If I Lost My Baggage

If passengers didn’t get the checked baggage within the 7 days after reaching the destination points then Virgin Australia begins the claim process for the lost baggage and this claim should be in written form. To download the form click on this link Download. This form must be completed in full and sent to the address indicated.

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