How to Contact Qantas Airways Customer Support Team
QANTAS Airways Limited is a 100-year-old company well-settled in Australia. With 85 domestic and international destinations covered, they have achieved the most traveled and biggest air carrier in Australia. They have been given amazing service which attracts travelers to make online reservations again with them. You can connect with staff through Qantas airways contacts and helpline line number.
It’s quite an old airline in the whole world, but still, a few will know the full form of QANTAS Airways which is Queensland and Northern Territory Aerial Airways. This airline is divided into two sub-Airlines named Qantas and Jetstar. Both of them are giving passenger carrier service very well but Jestar Airlines is preferred more due to its low-cost airfare tickets.
They have a frequent flyer plan known as “QF Frequent Flyer” for their loyal customers. Being a member of this program you will be gifted with lots of revenue, offers, and discounts.
Their customer support service for their passengers and customers is quickly responsive. You should always come up with your queries and problems to them. You can call them or mail them and even send a post to their registered address. They will solve every possible help they could do.
Qantas Airways Limited Official Site
10 Bourke Road
Mascot, NSW, Australia 2060
https://www.qantas.com/us/en.html
Steps to Contact Qantas Airways
Here Qantas Airways has tried to meet all the expectations of the customers and try to get connected by their side by sending them notifications of all the updates and giving reminders of the travel dates and the check-in updates so that the customers can fly with ease without any hassle. But sometimes the passengers get extra information regarding their activities before flights and sometimes after the flights. It may be the issues regarding flight changes or cancellations or it may be the baggage damaged or missing or even late baggage transportation.
So in these cases, you want to get an instant solution from the side of Qantas Airways and they also do not let you down with the service rendered by them. The only thing you have to call on their helpline number which is different from country to country where the executive tries to help you in your language and is also available from 7 am to 7 pm a day and 7 days a week. If you want to contact directly to the airlines from your preferred location then you can click on the link to choose your region and get to the Help Center.
If all the above-mentioned can’t help you to make you comfortable then you have the option of chatting with the support staff in real-time on the web. You just need to open the chatbot for assistance which appears at the bottom side of the screen the best thing about the chatbot is this is available 24 hours and 7 days a. You can click on the link to chat on web chat online.
Email Contacts
Customer Care Form Click Here
Qantas Airways Social Media Contacts
Executive Contacts
Rhonda Fong, Executive Relations, RhondaFong@qantas.com.au, or try: ccexec@qantas.com.au
Primary Contact
Stephen Thompson
Senior Executive Vice President, The Americas
8000 World Way West,
Los Angeles, California 90045
sthompson@qantas.com.au
Secondary Contact
Vanessa Hudson
Chief Customer Officer
8000 World Way West,
Level 2
Los Angeles, California 90045
vhudson@qantas.com.au
Alison Webster
Chief Executive Officer Qantas International
10 Bourke Road
Mascot, NSW, Australia 2060
alisonwebster@qantas.com.au
Chief Executive
Alan Joyce
Chief Executive Officer
10 Bourke Road
Mascot, NSW, Australia 2060
ajoyce@qantas.com.au
or try Alanjoyce@qantas.com.au
| Country or Territory | Contact | Opening Hours |
|---|---|---|
| South Pacific– | ||
| Fiji | +679 323 9030 | 9 am to 5 pm, Monday to Friday, 9 am to 1 pm, Saturday |
| French Polynesia | +689 40 46 4280 | 8 am to 5 pm, Monday to Friday, 8 am to 11 am, Saturday |
| New Caledonia | +687 28 6546 | 8 am to 3 pm, Monday to Friday |
| New Zealand | 0800 808 767 (within NZ), +6493578900 (outside NZ) | 24 hours, 7 days a week |
| Papua New Guinea | +675 7411 1066 | 8 am to 5 pm, Monday to Friday |
| Vanuatu | +678 23 848 | 7.30 am to 5 pm, Monday to Friday, 8 am to 11.30 am, Saturday |
| THE AMERICAS– | ||
| Brazil | 0800 883 0095 | 24 hours, 7 days a week |
| Chile | 0800 004 321 | 24 hours, 7 days a week |
| Canada | +1 1800 227 4500 | 24 hours, 7 days a week |
| Mexico | +1 1800 227 4500 | 24 hours, 7 days a week |
| USA | +1 1800 227 4500 | 24 hours, 7 days a week |
| EUROPE | ||
| Austria | +0800 295547 | 24 hours, 7 days a week 9 am to 6 pm CET, Monday to Friday – German language available |
| Belgium | +32 2700 6781 | 24 hours, 7 days a week |
| Croatia | +381 11 2631 327 | 8.30 am to 4.30 pm, Monday to Friday |
| Czech Republic | +420 224 815 374 | 9 am to 5.30 pm, Monday to Friday |
| Denmark | +45 70 25 40 20 | 9 am to 12 pm, 1 pm to 5 pm, Monday to Friday – Commercial Sales Support, reservations, ticketing |
| Finland | +358 9 72 519 763 | 24 hours, 7 days a week |
| France | +33 1 57 32 92 83 | 24 hours, 7 days a week |
| Germany | +49 69 299 571 421 | 24 hours, 7 days a week 9 am to 6 pm CET, Monday to Friday – German language available |
| Greece | +30 210 9341500 | 9 am to 5 pm, Monday to Friday |
| Hungary | +36 30 1999411 | 9 am to 5 pm, Monday to Friday |
| Israel | +972 3 7952133 | 8.30 am to 5 pm, Sunday to Thursday |
| Italy | +41 44 511 1237 | 24 hours, 7 days a week, 9 am to 6 pm CET, Monday to Friday – Italian language available |
| Malta | +356 2364 4096 | 9 am to 5 pm, Monday to Friday |
| Netherlands | +31 20 2035425 | 24 hours, 7 days a week |
| Norway | +47 800 14 801 | 9 am to 12 pm, 1 pm to 5 pm, Monday to Friday – Commercial Sales Support, reservations, ticketing |
| Poland | +48 22 625 0467 | 9 am to 5 pm, Monday to Friday |
| Portugal | +34 915 421 572 | 9 am to 2.30 pm and 3.30 pm to 6 pm, Monday to Friday |
| Republic of Ireland | +353 1 407 3278 | 24 hours, 7 days a week |
| Russia and CIS | +7 495 641 5121 | 9 am to 6 pm, Monday to Friday |
| Spain | +34 91 542 1572 | 9 am to 2.30 pm and 3.30 pm to 6 pm, Monday to Friday |
| Sweden | +46 8 590 000 90 | 9 am to 12 pm, 1 pm to 5 pm, Monday to Friday – Commercial Sales Support, reservations, ticketing |
| Switzerland | +41 44 511 1237 | 24 hours, 7 days a week, 9 am to 6 pm CET, Monday to Friday – German, French, and Italian languages available |
| Turkey | +90 212 2511315 | 9 am to 5.30 pm, Monday to Friday |
| United Kingdom | 0800 964 432 | 24 hours, 7 days a week |
| Asia | ||
| Mainland China | +86 400 819 9495 +86 10 656 79006 (Beijing) +86 20 3862 1600 (Guangzhou) +86 21 6145 0188 (Shanghai) | 9 am to 5.30 pm, Monday to Friday. Closed Saturday and Sunday. |
| Hong Kong SAR, China | +852 2298 8111 | 24 hours, 7 days a week. Chinese language services are available 9 am to 1 pm and 2 pm to 6 pm, Monday to Friday – except for public holidays. |
| India | +91 22 6111 18 18 | 9.30 am to 1.30 pm and 2 pm to 5.30 pm, Monday to Friday. |
| 9.30 am to 1.30 pm and 2 pm to 5.30 pm, Monday to Friday. | +62 21 2555 6300 001 803 61786 | 8.30 am to 5 pm, Monday to Friday, After hours and public holidays |
| Japan | 03 6833 0700 (within Tokyo) 0120 207 020 (outside Tokyo/Kanto) | 24 hours, 7 days a week. |
| Korea | +82 2 777 6871 | 9 am to 6 pm, Monday to Friday |
| Malaysia | +603 27133911 +603 20535033 | 9 am to 5.30 pm, Monday to Friday, 24 hours, 7 days a week |
| Pakistan | +92 21 3522 0081 +92 21 3522 0082 +92 21 3522 0083 +92 21 3522 0084 +92 21 3522 0085 | 9 am to 5 pm, Monday to Friday. |
| Philippines | +632 8 3966940 | 8.30 am to 5.30 pm, Monday to Friday. |
| Singapore | +65 6415 7373 | 24 hours, 7 days a week. |
| Sri Lanka | +94 11 2168168 | 8.30 am to 5 pm, Monday to Friday and 9 am to 1 pm, Saturday. |
| Taiwan, China | +886 2 2509 2000 | 9 am to 5 pm, Monday to Friday. |
| Thailand | +66 2 632 6611 001 800 611 4797 (toll-free) | 8.30 am to 5 pm, Monday to Friday (except Wednesdays and public holidays). |
| MIDDLE EAST | ||
| Abu Dhabi | +971 2 611 8640 | 8 am to 1 pm and 4.30 pm to 7.30 pm Saturday to Thursday |
| Dubai | +971 4389 8111 +971 4703 6652 | 9 am to 5.30 pm, Saturday to Thursday |
| Oman | +968 2455 9941 | 8 am to 5 pm, Sunday to Thursday |
| Qatar | +974 4036 0602 | 9 am to 5 pm, Sunday to Thursday |
| Saudi Arabia | +966 12 669 3356 (Jeddah) | 9.30 am to 1.30 pm and 5 pm to 8.30 pm, Saturday to Thursday |
Still, not able to contact the officials or fix your problems? Dial our toll-free number +1-800-831-1547, our support team is always there to help you.
Travel Information Important links
- Check-in & Boarding Information
- Qantas Airways Pet Policy
- Cancellation & Refund
- Qantas Airways Reservation & Online Booking
- Best Deals & Discounts
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