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Japan Airlines Reservation

Japan Airlines Reservation, flights & Ticket Booking Tips

As the name only tells you that it’s a Japan-originated air carrier in the year 1951. It’s an old airline company serving its transportation through the air over several countries of the world. They are been flying to 92 different destinations worldwide.

Becoming the 3rd largest airline in Japan, their service for Japan Airlines reservations whether you are in-flight or on the ground. They are very co-operative towards their passengers or customers.

If you have come here for Japan Airlines reservations, you can just visit Treknova homepage to book flight tickets & compare the best deals from top airlines. You can also dial our toll-free number +1-800-831-1547 to get the best-discounted rate for any airways, special discounts, offers, and last-minute unpublished deals which are only on calls.


In this pandemic situation caused due to Covid-19, all the flights whose departing are from February to October 2020 are been suspended by every country and thus Japan Airlines also have to cancel all their scheduled flights.

So the canceled flight due to flight reduction, or immigration restrictions, or flight gets suspended, you will be eligible for a reissue, refund, and rebook even with changing in it. If you do not want to fly, then you can issue a refund for your unused tickets.

This is applicable for both international as well as domestic flights of Japan Airlines Reservations. You can apply for a refund by reaching out to their official site. Or you can contact Japan Airlines’ international reservation ns information department for further updates.

If you are playing to travel then you can do so now. And if you want to make any changes you can do so free of cost. So just remember if you are making changes in the date of departure then do booking within 31 March 2021.

Though the availability of seats in the flight will affect the reservation you will be doing in the respective travel class. Ticket flight date change is free of cost but you have to pay the difference in the ticket fare. 

Japan Airlines Reservation in-flight service

Service has been given either in-fight or on the ground by Japan Airlines Reservation, both are while helpful, and the staff serving these facilities are so co-operative and understanding. So some of the services which are usually needed for passengers are been informed below with a little description.

In-flight meal

Its important to you and your health to you should be consumed inflight food during the flight.

In this situation of COVID-19, it is not possible to order all special food types; Therefore, it is best to contact the airline to discuss. In the premium cabin, the trayless service has been replaced with a tray, all dining components will be served at the same time.

The carrier says it has welcomed five chefs from a Japanese culinary competition called Red U-35 to create food for JAL’s premium economy and economy travelers. The Japanese flag bearer is introducing a number of new dishes, including the classic friction dish and the spicy stew dish

Travelers on the following routes will get to try new food:

  • Tokyo (Narita) to Chicago, Dallas / Fort Worth, Boston, New York, Los Angeles, Seattle, San Diego, Vancouver, Frankfurt, Helsinki, and Melbourne.
  • Tokyo (Haneda) to New York, San Francisco, London (JL043), and Paris.
  • From Osaka (Kansai) to Los Angeles.

Dean & Deluca is an American chain of upscale grocery stores. The company first opened its first international location in Tokyo in 2003 with Itochu Dean and Deluca Japan. There are currently 50 locations throughout Japan.

To create food for premium economy and economy class passengers JAL welcomed five chefs from a Japanese culinary competition called Red U-35 flying on international flights between 1 September 2019 and 31 August 2020 earlier this year.

The japan flight authority told that the customer that Please ask our cabin attendants if you have any concerns about our allergy information for our inflight meals. There is a limited amount of information that we can provide during the flight. Please choose your meals at your own discretion.

In-flight Entertainment

In Japan Airline reservation flights you will provide the best way to enjoy a range of entertainment programs spanning a wide variety of genres as you please.

We have an excellent selection of movies for your enjoyment, from Hollywood blockbusters and the latest Japanese releases to international titles yet to be shown in Japan. A superb lineup of videos is available on the flight while you are traveling, including original ANA programs and sports and your favorite music shows.

You can also enjoy a wide variety of music genres and audio programs that you love the more, from new songs to classic hits, traditional Japanese entertainment (Yose), audiobooks, collaboration programs, and more besides.

  • You can Enjoy your fav movies, JAL original video programs, news, and more during travel.
  • We have prepared for you a wide range of audio genres ranging from the latest pop music to rakugo performances.
  • You can enjoy your fav books reading manga and other digital books on our Boeing 787 flights.
  • Have fun or test your skills inflight with our game selection in each MAGIC (inflight entertainment system) version. Depending on the type of MAGIC, the game you enjoy may differ.

Baggage Allowance

A passenger flying with a Japan Airlines reservation will be given certain free baggage allowance limitations to carry with you along to the arrival destination. Free baggage allowance is for two types of baggage carrier, one is cabin baggage and the second one is checked baggage which will be sent in the hold compartment of the same aircraft you will be flying.

In-cabin baggage

Free Baggage allowance for in-cabin for each passenger regardless of travel class is 1 piece of free cabin baggage are permitted to take along. The weight of the baggage must be within 10 kgs. Cabin baggage should be within the limits of dimensions of 115cms whose length maybe 55cm height maybe 40cm, and width may be 25cm.

Apart from one cabin baggage, you can take an additional one personnel item baggage like a laptop bag or handbag. The weight of the additional baggage will be included in the 10 kgs cabin baggage limits.

The cabin baggage can be placed over the seat space to keep your bags safe and can access them during your flight journey. And other additional baggage can be palace under the seat of the passenger in front of you.

In some cases, if your cabin baggage gets overweight or oversized a little bit or there is a shortage of space to keep in the over seat then your cabin baggage will be sent as one of the checked baggage in the hold compartment.

So passengers who had occupied seats in emergency exit, bulkhead, basically seats without seats in front are not allowed to carry any baggage on the floor near them or over their lap during take-off and landing. You have to place them over the cabinet to store.

Checked baggage

When you are sending baggage as checked baggage in the Japan Airlines reservation flight then you have to keep in mind that free baggage allowance limits will vary from travel class tickets you have booked.

So in general Japan Airline’s Premium Economy or Economy class accept 2 free checked baggage to send in the hold compartment of the same aircraft you will be flying in. whereas in the business and first-class travelers are allowed to take up to 3 free checked baggage.

The weight of each baggage in Premium Economy or Economy class must be within 23 kgs and when you have a flight in business and first-class then the weight of checked baggage must not exceed 32 kgs each. The dimension of each baggage in every travel class must be within 203 cms which is the sum of the length, width, and height of the checked baggage.

So baggage allowance for infant travelers and child passengers also differ, infants flying over the also are allowed for 1 piece of checked baggage, and for child occupying the separate seat will carry as adult free baggage allowance for checked baggage.

When you are JMB FLY ON and JGC members, then checked baggage allowance will get vary, even accordingly with the travel class. So business and first-class can take 4 checked baggage of weight 32 kgs each, whereas Premium Economy or Economy class can take 3 checked baggage of weight not exceeding 32 kgs. And if you are without JGC status then you will be allowed 3 checked baggage of 23 kgs each weight.

Read Suggestion:

Japan Airlines Covid Policy

Read about the precautionary measures taken by Japan Airlines at the airport and on-board flights during COVID-19 to maximize customer safety during the pandemic. Find out what it’s like to travel with Japan Airlines during COVID-19 by reading their guidelines and policies.

All customers on JAL International Airlines flights are

Eligible for JAL Covid-19 Cover

Which provides free support

In the event of a COVID-19 infection

JAL teamed up with Allianz Travel to provide free coverage of medical costs, testing, and quarantine in the event their clients test positive for COVID-19 while they are traveling.

In addition, they have set up a 24-hour support line that customers can call from anywhere in the world if they suspect they are infected with the Coronavirus that causes COVID-19.

In this way, we are committed to supporting all of their customers who need to travel at this time.

General advice

  • Passengers must wear a face mask. If wearing a mask is difficult, please wear a face shield or a mouth cover instead of a mask.
  • Note social distancing.
  • Sterilize hands regularly.
  • Use automated check-in kiosks and self-drop luggage machines to limit contact with others.

Terms and Conditions

• Free global coverage for all customers if you booked your ticket no later than June 30, 2021, and your first departure was before / on June 30, 2021.

• It applies to every class of travel.

• It is valid for 31 days from your first departure and expires upon entering your country of residence.

• No registration required.

• Health expenditures for COVID-19 amount to 150,000 Euros (IDR 2 billion).

Quarantine costs up to 100 Euros per day for 14 days (24 Million IDRs).

• Free 24-hour hotline support in English and Japanese

Coverage Details

• Medical costs: Hospital costs incurred due to the treatment of COVID-19 are covered up to a maximum of € 150,000 per application period.

• IsolationAccommodation costs due to quarantine: you will get coverage of up to 100 euros per eligible person per day for a maximum of 14 days.

Medical evacuation (repatriation support): Cover is provided for return to your country of residence if the doctor considers it necessary. A maximum of 1500 euros per person.

• Repatriation of the body in the event of death as a result of COVID-19: coverage of up to 1,500 euros.

Documents you need for claiming:

Prepare these following documents upon contacting the support line

  1. Passport

2. e-ticket

3. Boarding pass

4. The Official positive test result if you test positive during your trip

Fly Safe with JAL

Your security is their priority. Through the JAL FlySafe initiative, Japan Airlines have introduced enhanced safety and hygiene measures at airports and on our aircraft for a safer journey.

  • Masks worn by airport staff
  • Partition windows at counters
  • Hand sanitizing stations set up throughout terminal
  • Social distancing markers
  • Regular cleaning and disinfection

Meals & beverages

  • Domestic flights: all classes
  • Japan Airlines have paused the JAL TODOFUKEN STAMP project as of May 15, 2020.
  • Japan Airlines have temporarily discontinued sales of in-flight snacks (beer, ice cream) for Okinawa NAHA flights effective June 1, 2020.
  • Japan Airlines have temporarily discontinued handling cash for in-flight sales effective July 1, 2020. If a passenger is interested in shopping on board, one of the cabin attendants will bring items to the passenger. Please ask your cabin attendant.
  • Domestic flights: first class
  • In order to maintain a safe and secure environment, the following measures have been taken into effect.
  • The hand towel service has been temporarily changed to provide prepackaged wet towels.
  • Drinks are served in paper and plastic cups.
  • Japan Airlines have served meals temporarily with caps or in packages
  • Japan Airlines’ve temporarily discontinued their miso soup service for OSAKA ITAMI flights.
  • Domestic flights: J class and economy class
  • Japan Airlines have temporarily suspended blankets and pillows.
  • The temperature in the cabin may be cold depending on your condition, so please bring clothes to wear such as a jacket if necessary
  • Japan Airlines will be serving cold green tea, Minute Maid® apple juice, SKYTIME, Coca-Cola®, mineral water, hot coffee and soup starting October 1, 2020.
  • J-Class special drinks are also available.
  • International flights: all classes
  • The hand towel service has been temporarily changed to provide prepackaged wet towels.
  • Japan Airlines have temporarily discontinued handling cash for in-flight sales effective July 1, 2020. If a passenger is interested in shopping on board, the cabin attendant will bring items to the passenger. Please ask your cabin attendant.
  • International flights: first class
  • Japan Airlines have temporarily discontinued magazine service from March 28, 2020.
  • Some à la carte menus have been discontinued or simplified.
  • There is no change in the provision of the service.
  • International flights: business class
  • Japan Airlines have temporarily discontinued magazine service from March 28, 2020.
  • Meals are either individually wrapped or served with wraps.
  • The service pattern has changed from replacing panels to Chinese service.
  • Some à la carte menus have been discontinued or simplified.
  • International flights: economy class
  • Meals are either individually wrapped or served with wraps.

Pet policy

Pets can be traveled in the flight of Japan either in-cabin along with you or in a cargo hold of the aircraft. Though in both cases you have to keep your pet locked in the pet carriage container for the safety of both pets and other passengers traveling in the same cabin.

Medical conditions will decide whether they will get permission to fly or not. So if your pet has any respiratory conditions or can not adjust to the temperature change or get diarrhea before flight timing. Or maybe any other sickness which is a sign that your pet is not fit to travel in the air even if you have a confirmation with Japan Airlines Reservation.

Pets like dog and cat breeds are permitted to travel who must be at least 8 weeks of age. Though pregnant pets are strictly not permitted to travel neither in-cabin nor in the cargo hold.

Pets transport space is limited, so if you have a plan to transport live animals in Japan Airlines then you should approach the reservation staff for Japan Airlines reservation in advance for occupying the space for pet transit in their flight.

Traveling with infant

Traveling with your baby in Japan Airlines flights are permitted. Babies whose age is 0 months to 2 years old are considered to an infants whereas a child of age more than 2 years will face different rules. Infant in its whole flight journey is mandatory to travel over the lap of ana adult accommodating him/her.

If you are coming up with an infant with a child seat or car seat then you have to occupy separate seats by looking for an infant in the cost of child fare which is 75% of adult fare. You can do the booking minimum of at least 48 hours before the departure. Though infant traveling in lap will not require to have booking fo flight.

On the international flight of Japan Airlines reservation are you have to book an infant ticket though they will travel sitting on the lap of the adult. So the infant fare will cost you only 10% of the adult fare. Though you have to keep in mind that child or infant fare may get vary and even discount also.

Pregnancy policy

Pregnant passengers will be taken care of in the flight journey with little instruction which they have to fulfill or follow before they get ready for the flight journey. For the safety of the expected mother and the baby in the womb, they are suggested not to occupy seats near or just opposite to the exit emergency gate or row.

So before you are paling to travel overflight, you should always consult with your Doctor who is treating you. As they will look after your health and advice you if you are fit to travel or not. They will even be aware of your sickness or symptoms like bleeding or morning sickness.

And if you have any complications in pregnancy like miscarriage, anemia, or toxemia of pregnancy during pregnancy. The best period of pregnancy to travel in flight is between 12 and 28 weeks. It’s been a suggestion to all pregnant women when traveling on a flight to reduce stress.

You have to submit the medical certificate when you are traveling in your pregnancy near 36 weeks. Or four weeks gap between the expected delivery date. Or you have a premature delivery. Or your delivery date is uncertain. Get the Japan Airlines medical certificate form. And fill in all the requirements.


Contacting Japan Airlines is not so hard, they have a customer service system to solve your queries and problems. Japan Airlines’ customer support team is too cooperative and responsive to the customer contacting them with questions. They always come up with possible solutions they can give.

Phone number

So if you want to solve your problem or question on the voice-over, then the customer process has a phone number, by which you can call them and have a conversation regarding your queries and will get a relatable solution to it them for sure.

  • 1-800-JAL-FONE (1-800-525-3663*) within US/ Canada
  • +1-310-607-4160 outside USA/Canada

Email ID

You will even approach them by mailing them on their valid Email ID. you can write all your complaints or suggestions or any queries you want to solve. Or you can contact them for any request regarding your reservation. Hope you will get a revert to the Email.


Apart from calling numbers or email, you can even post them on their registered Address. Your post can be related to any legal work or you can send them with your complaint or suggestion registered in the letter. So the address of Japan Airlines is

1st floor, Yurakucho Denki Bldg.,
1-7-1 Yurakucho Chiyoda-ku,

Social Media

When every company in the world is growing digitally, then why Japan Airlines will get bound to it? Thus they have all possible social media accounts and are quite active with all the news and updates from Japan Airlines. Thus customers or passengers will get more information through their social media platforms.

You can also dial our toll-free number +1-800-831-1547 to get the best-discounted rate, last-minute unpublished call-only deals, and discount on your flight booking with us.

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