So this article basically focuses on Ethiopian Airlines’ manage booking policy. But, before getting deep into it let’s know a little about the airline itself and the way it functions.
Ethiopian Airlines is a flag carrier in Ethiopia that is quite popular for flying to both national and international destinations. Ethiopia Airlines began offering its first flying services for domestic flights on 8 April 1946 and international services in 1951. The airline gained a lot of popularity after being associated with the International Air Transport Association since 1959 and also a Star Alliance member since 2011. They give a priority to their passengers’ feedback and always make flexible policies that are easy to understand. If you want to know more about Ethiopian Airlines manage booking then you are on the right page. Here we’ll discuss all in and outs of Ethiopian’s manage booking services.
Accordingly, they are working closely with WHO, IATA, and the Ethiopian Ministry of Health to ensure your health and comfort as you fly with us.
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Guidelines for Ethiopian Airlines Manage Booking Service Online
Ethiopian Airlines introduced the ‘Manage Booking’ Service for the customers so that they can easily manage their services while sitting at home. They don’t need to rush to the airport in the case of making changes. Sometimes it may happen that passengers need to reschedule their flight and at that time they get confused about how to reschedule and what cost may I bear. Are there any cancellation or flight change fees? You’ll get all your answers in this article read all along till the end. In manage booking service it includes:
- Add more baggage: You can carry your extra bags by paying excess baggage fees.
- Cancel your flight: If you want to cancel your flight within the given time period for the cancellation.
- Upgrade your seat: You can upgrade your seat to the premium class. You can also add your seat by paying the cost of that seat.
- Wifi sales: You can purchase wi-fi data while on board of your flight. But keep in your mind that you can not request a refund of wifi if you already paid.
- Flight change and rebooking: If any passengers want to change their flight and the rebooking again then they rebook their flight on a different date or at a different time.
Steps for How to Manage Booking Online For Ethiopian Airlines
- Go to the browser and open the Official website of Ethiopian Airlines. In case you book your flight ticket from the agents or any other travel website then contact them directly.
- After opening the Website you have to log in with your registered account. You can do it without login but it is recommendable that always register yourself and sign-up it improves two-way communication.
- Now you are on the homepage of Ethiopian Airlines Where you’ll find the Menu with three lines, click on that.
- Now the drop-box will be open you have to select the ‘Manage Booking’ option so click on manage booking.
- After that, you are on the manage booking page where you’ll find some empty fields where you have to enter your ‘booking reference’ and the ‘last name’ and then click on the Retrieve booking button.
- After doing the aforementioned steps can retrieve all the booking details regarding your ticket. Just select your ticket and click on next.
- After clicking on the next you can see all the alternatives related to your change(ticket date, time, or destination, pay for extra baggage, correct your name on the ticket, cancel your booking).
- Select any action which you’ll need according to your wish, If your airlines’ policy matches your action then you can proceed further otherwise you’ll be stopped.
- If your ticket gives permission to make changes ask for some nominal charges then you can pay through the online payment option and the charges depends upon the nature of the ticket and the action you are going to take.
- After that, if your transaction is successful then you will get a confirmation mail on your mail-id regarding your updates.
Ethiopian Airlines Refunds And Re-Booking Policy
This policy is applicable to all existing destinations across the Ethiopian international network (Excluding domestic flights within Ethiopia).
After completing the above instructions, your ticket will be booked without any problems. Also, just in case, booking Ethiopian Airlines seats becomes troublesome, you can get help from the Ethiopian Airlines reservation support team. Representatives can contact them anytime, anywhere to provide worry-free service on Ethiopian Airlines.
Check-in Ethiopian Airlines
Online Ethiopian Airlines Check-in is to be had from 36 hours to two hours earlier than departure for all global and home flights. Confirm your attendance at the flight, pick out your seat, and store treasured time. The simplest factor a passenger wants is a web connection and a printer for the boarding pass.
The passengers are asked to reach the gate half-hour a previous to boarding if he/she has no bags to drop off. If he/she has bags to drop off he/she shall arrive at the internet test-in counter at least 1 hour earlier than departure for International flights and forty-five mins earlier than departure for Domestic flights.
Basic requirements for web check-in
- Passengers need to have a digital price tag.
- Flights need to be operated via way of means of Ethiopian Airlines.
- For net test-in providers on codeshare flights (flights operated via way of means of accomplice airlines), please go to the internet site of the respective airline.
Steps for Web check-in
- Go to the website of Ethiopian Airlines Check-In Online or click on “online check-in” from the link you will find on the official site at the EthiopianAirlines.com domestic web page to start the web or online check-in process.
- You will land at the “domestic web page”. It will ask on your call, input the call which you need to have seemed in your price tag i.e Passenger receipt.
- Also, input the town of the start of your journey and Reservation Locator (PNR) or your Frequent Flyer Number and click on “Continue”. This will discover your reservation and the presentation of your itinerary.
- Select your sex (if now no longer entered earlier than) and the world of the flight you would really like to test-in in the interim and click on “Select or Change Seat”.
- On the subsequent display screen, you could alternate the seat that turned into assigned to you at the time of reserving your flight. If no alternate is needed continue to the subsequent step by clicking “test luggage”.
- The subsequent web page indicates the “risky materials” statistics. Please examine that and affirm in case you do deliver any of the indexed materials.
Key-Highlights For Ethiopian Airlines Check-In
- Once you pick out “No” you’ll be requested for the wide variety of luggage you will carry to the airport to test in. This doesn’t consist of your unmarried purse allowance (most 7Kgs). Please ensure that your luggage is according to the Ethiopian luggage allowance earlier than you return back to the airport. Baggage allowance may be checked here.
- Click “Check-In” to complete the manner and show your boarding pass.
- Print your boarding pass (2 copies required) and produce it with you to the airport. If you don’t have any luggage to test in continue to the boarding gates directly. If you’ve got luggage to test in please discuss the timing precautions below.
Problems while online check-in
- If your flight is a lot much less than 2 hours to depart, or if it’s more than 36 hours away, you could now not be able to check in online.
- All Ethiopian-operated flights are available for web check with the few exceptions listed below. Please make sure that Ethiopia is the operating company of the flight that you are trying to check in for and visit the partner airline’s net web website online for flights operated thru manner of the method of one in every of our partner airlines.
- All distinct ET departure elements aside from those listed above are available for online check-in.
- If you face a few different problems at some stage in net checking in your flight, click on go back to move again to the previous internet web page or “Home” to begin the check-in machine from the start.
- If you are now no longer cabin a position to complete your net check-in and print your boarding pass, You have to appear at the airport at least 2 hours before departure and communicate to the customer service agent at Ethiopian counters.
Web check-in Precautions
- Web check-in isn’t always feasible for passengers who need precise company requests which consist of wheelchairs, more seats, unaccompanied minors, pets withinside the hold, stretchers, etc.
- If you have got baggage to drop off you want to reach the check-in counter devoted to net checked-in passengers on the least
- forty-5 minutes preceding departure for Domestic flights and
- 60 minutes preceding departure for international flights
- In order to hold your precious time please make sure your baggage is consistent with the Ethiopian’s allowance in advance before you come again to the airport.
- Reservations are a problem for cancellation if you are not on board the aircraft 30 minutes preceding departure. All contemporary no-show pointers apply.
- All contemporary terms and conditions, cancellation & bag pointers, and allowances apply.
Steps for Cancel Ethiopian Airlines Reservation
As you cited above you should make your reservation cancellation at least 24 hours earlier than the departure of your flight. You should request to make modifications earlier than the departure date to now no longer loses all credibility. To do this, you should touch the airline and inform them that you need to cancel the booking. You could make go-back modifications after departure both immediately with the Ethiopian airline on the vacation spot town or via way of means of contacting Ethiopia Travel Agency and paying the relevant fees.
You can cancel your flight price tag with Ethiopian Airlines via way of means of speaking me to the airline call range or on the airport price tag window itself of Ethiopian airlines. You should tell the airline earlier so you don’t should pay a large cancellation fee. You can also request a refund when you cancel your flight.
Steps
- First of all, go to the reserving web page and click on the login button to go into the perfect email cope with and password.
- Select manipulate reserving and click on the flight choice displayed withinside the listing and press the subsequent button.
- Enter the flight call and wide variety into the sector and press the subsequent button and input the passenger’s details.
- Enter the call of the passengers and their cell phone numbers wide variety into the perfect fields.
- Select now the cancel button and comply with the on-display screen commands to carry out the cancellation challenge certainly.
- Having accomplished the challenge, you could certainly click on the refund button to discover the refund for a sure duration of time.
Ethiopian Airlines Customer Support:
Toll Free Number: 1800-22-3901 & 1800-209-0808
Customer Service Number: 0091 22618 75193
International Customer Support Number: 0039 0423 402040 (24 x 7)
Operational Hours: Monday – Friday, 9 am – 6 pm
Manager of Corporate Communications
P.O. Box 1755, Addis Ababa, Ethiopia.
Tel: (+251-11) 517 8407 / 8907 / 8165 / 8529/8913
Fax: (+251-11) 661 1474
E-mail: CorporateCommunication@ethiopianairlines.com
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