To know more about Hong Kong Airlines Manage Booking, we started with a briefing about the airline itself.
Hong Kong Airlines determined in 2006 that is primarily based totally in Hong Kong. The headquarters withinside the Tung Chung district and its major hub is placed at Hong Kong International Airport. Hong Kong Airlines flies to over 30 locations each home and worldwide. The airline covers locations in North America and Asia.
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Hong Kong Airlines App
Enjoy flight booking, Mobile Check-in, and other services anytime with Hong Kong Airlines’ brand new mobile app with enhanced user experience and design. Get exclusive special ticket offers as well – download now and travel the world.
- Hong Kong Airlines Mobile App with this new hot Routes: Beijing, Hong Kong, Taipei, Okinawa, Denpasar, and greater
- Attractive Fares: Great offers launched each week and each month
- Skyshop: Products of big worldwide and famed manufacturers at incredible prices
- Inflight Entertainment: More than one hundred present-day Hollywood blockbusters, worldwide movies, and TV shows
- Quality Service: We are famed for attentive and pleasant inflight provider
- Comfortable Cabin: Relaxation withinside the ergonomics seats
Hong Kong Airlines Check-in & Boarding Pass Process
The take a look at-in carrier lets in passengers to finish their Hong Kong Airlines reserving pre-flight formalities online. Earlier, It becomes observed on a day-by-day basis, that vacationers needed to wait in lengthy and time-taking queues for his or her flip on the take a look at-in counter. Hong Kong Airlines check-in, And of course, to save you such time-taking situations, the airline ease the take a look at-in strategies for his or her clients with forms of taking a look at-in alternatives which we talk as below:
Steps for Hong Kong Airlines Reservation
- Input your itinerary to search for available flights.
- Select your flight
- Review details and check prices
- Input Passengers’ details
- Pay and Purchase
- Confirm booking
Confirmation After the payment, an affirmation letter might be shown. Please test the info once more to make sure that the whole thing is correct. The affirmation letter might be despatched for your precise e-mail to cope within a minute. E-tickets might be issued and despatched for your e-mail to cope instantly. If you haven’t obtained the e-price price tag on an equal day, please touch us at eservices@hkairlines.com. Please notice that the credit score cardholder might be required to give the cardboard for verification at the time of test-in withinside the airport.
Check-in of Hong Kong Airways
Passengers can register for Pre Check-in 48 hours (or more) before flight departure time. Pre Check-in allows you to choose a seat and fill in all necessary information in advance. The system will automatically complete Online Check-in for you once the flight enters the Online Check-in period (48 hours – 1.5 hours before the flight departure) You will receive email and SMS notification to passenger registered email address and mobile number after Online Check-in complete.
You are encouraged to test 60 mins previous to flight departure on the test-in counter, or your chosen seat can be launched. Prepaid Seat and Extra Legroom Seat (Value-delivered Services) and/or Fortune Wings Club – Platinum and Gold card participants are exempt from this requirement however are difficult to the test-in-time requirement of the various airport.
Online Check-in
- Passengers requiring wheelchair or Medical Assistance
- Unaccompanied minors, passenger travelling with infants or small children
- Passenger with I class or E class
- Flights that not operatored by Hong Kong Airlines
- U.S. Connecting flights
- Those with ticket number not beginning with “851”
- Tickets purchased under fare family Basic and Main, without purchasing any seats
Check-in Through Moble App
- Mobile Check-In is available for Hong Kong Airlines flights departing from 48 hrs up to 1.5hrs before departure (For flight from / to U.S., online check-in is available only from 24 hrs up to 1.5hrs before flight)
- Mobile boarding pass (QR code) is now only available for flights departing from Hong Kong, Taipei, Vancouver, Okinawa, Tokyo, Osaka,Sapporo, Seoul. Passenger can directly proceed to the security and immigration and to the Boarding Gate (Not applicable for flights from / to U.S.)
- The Mobile Check-In Confirmation does now no longer function Mobile Boarding Pass. Passengers departing from the selected airports (Excluding the above-mentioned cities) and have completed mobile check-in must proceed to Hong Kong Airlines airport check-in counters to retrieve the physical boarding pass
- Online check-in service is not available for codeshare flights operated by our partner carriers. Passengers are recommended to reach the airport in advance to permit enough time to take a look at-in procedures.
Hong Kong Airlines Baggage Policy
1 personal object to carry: FREE
1 preferred carry-on bag: 1 bag is unfastened for Economy Light Class, Economy Classic Class, and Premium Economy Class, and 2 bags are free for upper-class passengers.
Weight and dimension Size allowed in Hong Kong Airlines.
- Personal item: Maximum dimension and the weight is not mentioned for personal item handbag, laptop bag, purse,
- Standard carry-on bag: Maximum dimension allowed is (22 x 14 x 9 in) or 115 centimeters (56 x 36 x 23 cm) and maximum weight allowed 7 kg or 15 pound
Extra baggage allowance according to the Hong Kong Airlines
- $300 USD for a bag that maximum weight is 50 lbs and 62 inches of maximum dimension allowed
- $400 USD for a bag that maximum weight is 70 lbs and 62 inches of maximum dimension allowed
- $500 USD for a bag that maximum weight is 70 lbs and 80 inches of maximum dimension allowed
Allowance charges for oversized baggage in Hong Kong Airlines
- $200 USD for a bag that maximum weight is 50 lbs
- $250 USD for a bag that maximum weight is between 50 lb and 70 lbs
Hong Kong Airlines (HX) standard checked baggage / hold luggage policy is two pieces of baggage, each not exceeding 62 in/158 cm of length, width, and height, and each not exceeding 50 lb for Economy Class passengers and 70 lb for Business Class passengers. Platinum, Gold, and Silver Fortune Wings Club contributors get an additional allowance of one piece of bags becoming the regulations for his or her elegance set above. This is relevant on the subsequent routes:
- Between Hong Kong and Saipan, Canada, the United States, Australia, or New Zealand
- Between Area 3 and Saipan, Canada, the United States, Australia, or New Zealand via Hong Kong
- Within Australia and New Zealand
Manage Booking for Delayed Baggage
If your luggage does now no longer come off the conveyor belt, please record a file with our Baggage Enquiry Counter placed on the Arrival Hall, previous to customs clearance. Our body of workers or dealing with agents will offer you assistance.
If you pronounced your baggage lacking at the airport you do now no longer want to take any similar action. We are running difficult to reunite you together along with your baggage and might be in contact whilst we discover them. Check the reputation of your bag.
When you file trouble we’ll come up with a luggage record reference quantity that is a sequence of 5 letters and 5 numbers including HKGHX12345 (that is extraordinary to the luggage receipt you had been given whilst checking your baggage in).
How To Cancel Flight Ticket In Hong Kong Airlines?
- Go to the reliable internet site of Hong Kong Airlines.
- Click on the “Manage reserving” tab at the touchdown page.
- Enter your reserving reference quantity, first quantity, and remaining name.
- Now, cancel the tickets via way of means of getting into the proper details.
- After canceling the price tag, you’ll get hold of the mail for the seat cancellation.
Cancellation and Refund Policy
This airline affords a clean and handy manner to book, cancel, or manipulate the flight. After reserving the flight, in case you need to cancel the flight or manipulate the flight, you may without difficulty do that, via way of means of simply touring its reliable internet site. Hong Kong cancellation coverage is as follows:
- If you need to cancel the flight price tag, you want to fill out the refund form. After that, your cancellation might be processed similarly.
- The price tag will simplest be canceled if it isn’t always used and expired.
- If the passenger has stuffed and submitted the refund form, then you may edit it because the ticketing gadget will cancel it from their end.
- If the passenger desires to cancel the price tag which becomes booked 12 months ago, then it may be carried out on the line. You ought to go to the aid middle of the Hong Kong airline cancellation.
- You can cancel the tickets online when you have booked the tickets from a web portal.
- The price tag canceled inside 24 hours is freed from the value in any other case you need to pay a cancellation fee.
Contact Information
Website: http://www.hongkongairlines.com/
Email: call.center@hkairlines.com
Reservations and booking: +852-3916-3666
Complain: +852-3916-3666
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