It is a rare occasion where you decide to cancel a Frontier Airlines flight reservation, be it just a few hours or a few days after spending a lot of money on the purchase of an airline ticket. Although this is a possibility, the reason pertaining to having your flight cancelled could arise due to a necessity. Thus, no matter what your necessity is, we are here to guide you with the process.
In this guide, we will provide you with an insight into Frontier airlines cancellation policy and also show you the required steps to cancel your Frontier Airlines flight reservation.
Things to Know Before Cancelling Frontier Flight
It is not uncommon that a traveller may suddenly decide to call off his or her holiday or business trip and cancel one’s flight. Now, although it is possible to have your flight cancelled before the scheduled departure, there are, however, certain regulations or policies set by Frontier Airlines that passengers are required to adhere to.
Frontier Airlines includes certain important policies with regard to flight cancellation prior to its scheduled departure from the airport. This also includes how refunds are handled and the procedure for cancelling your flight with the airline carrier. The airline carrier has made certain changes in its flight reservation cancellation policy due to the ongoing coronavirus (COVID-19) pandemic. The changes affect how flight cancellations and refunds are managed by the airline carrier.
Customers that have purchased flight tickets for Frontier Airlines can easily cancel their reservations 24 hours at the time of booking. The refund amount is credited to your bank account within a period of 7 business days. You may also check your bank statement to make certain that the refund amount reflects on your credit card. Customers are also offered non-monetary benefits, such as rewards or points, which can be redeemed in future travels with the same airline. For instance, when a customer pays his or her flight cancellation fee, he or she can make use of the remaining value of their Frontier Airlines flight ticket for a trip later in future.
A Quick Look at Frontier Airlines’ Flight Cancellation Policy
The following are excerpts from Frontier Airline flight cancellation policy that are essential for travellers.
Within 24 Hours of Ticket Purchase
All tickets may be cancelled for a full refund up to 24 hours after the time of purchase. No cancellation fee applies. You can request a refund on your Manage My Booking page by logging into My Trips. Tickets purchased within 7 days of travel will be held as credit and are subject to a fee.
After 24 Hours from Date of Ticket Purchase
If it has been more than 24 hours since you purchased your ticket, or the booking was made within 7 days of travel, a cancellation fee may apply. Your ticket will retain its value for 90 days, and the value of your ticket may be applied toward the purchase of a future ticket. To cancel your booking, you may log in to My Trip or call Frontier Reservations on their helpline phone number +1 801 401 9000.
Cancellation Due to Death or Illness
There is a provision which is given by the frontier Cancellation policy. If someone’s from your immediate family member dies due to some reason then you can apply for a refund. This refund policy will only be applicable when you prove by providing the legal documents which are related to the case of your illness or death of your close family member.
If the airline gives approval for the cancellation of your journey then your amount will be refunded. In this case scenario, you will be charged a cancellation fee according to fare conditions.
If You Purchased The WORKS
Refundability is included with the purchase of the WORKS. Therefore, cancellations will not incur a cancellation fee. You may visit https://www.flyfrontier.com and retain the value of your purchase for use within one year of the transaction date. To request a refund, you may simply fill out an online frontier airlines refund form on their website.
Tickets must be cancelled prior to flight departure in order to retain their value. Failure to show for any flight or cancel a ticket prior to any ticketed flight departure will result in the application of a service charge in an amount equal to the value attributable to the no-show portion of the itinerary.
If You Purchased Frontier’s Award Ticket
If you would like to cancel your award ticket, you are required to cancel your itinerary and redeposit your Frontier Miles back into your account for a $75 redeposit fee. Redeposit fees are non-refundable and tickets must be cancelled prior to departure of the flight to retain their value.
What if flight is cancelled
Due to any reason if frontier cancel flight or you are not able to complete the journey because of the airline then it’s their credibility to refund your amount.
In this case scenario, you get your full amount without the charges of the cancellation fee.
In some circumstances the airline company reschedules your flight then you don’t need to pay any kind of extra amount, either for the cancellation or for the refund as well.
Other Things to Consider
(a) Cancellation of flight reservation before 24 hours of its booking will not be charged a cancellation fee.
(b) Flight cancelled 14 days (and up to 59 days) prior to departure, the cancellation fee charged is $79 per person.
(c) Flight cancelled 13 days or less (including the same day) prior to departure, the cancellation fee charged is $119 per person.
(d) Changes to your itinerary are subject to any difference in fare and options prices.
(e) If your new itinerary is lower in value than your original itinerary, there will be no residual value available to you once you have made the change.
(f) If you cancel your itinerary, you will retain the value of your itinerary less the applicable cancellation fee as a travel credit for use within 90 days of cancellation.
(g) You do not necessarily have to travel within 90 days, However, you do have to book using your credit within 90 days. Your travel credit will be single-use with no residual value returned to you after use, and is not redeemable for cash. Here are frontier airlines company contacts.
Step-by-Step Guide on How To Cancel A Frontier Flight
Given below are simple steps on how to cancel your Frontier Airlines flight.
You can cancel your flight reservation with Frontier Airlines, provided that you follow their policy, which has been stated above. Thus, with just a few requirements at hand, you are all set to go with the flight cancellation procedure.
All you need is a desktop computer, laptop, tablet or smartphone and an active internet connection. Then, simply follow the steps given below to cancel your Frontier Airlines flight without spending much time.
1. Visit the Frontier Airlines website https://www.flyfrontier.com from your computer or device.
Note: If you have booked your flight ticket from the airport’s website or a third-party travel agency, then you are required to visit their website in order to have your ticket cancelled.
2. If required, you may be prompted to first log in to the airline carrier’s website before carrying out the flight cancellation operation.
3. After having successfully logged in to the Frontier Airlines homepage, look for the “My Trips” or “Bookings” option in the menu and click on it.
4. On the page you are redirected to, look for the “Cancel Booking” option and click on it to proceed.
5. Now, on the next screen, you will be asked to confirm that you want to cancel your flight reservation. Click the Confirm button to initiate the cancellation process.
Note: If the details that you have provided has been successfully verified, it should take less than a minute to complete your request.
6. Once your flight is successfully cancelled, you will see a message on your screen. Also, an e-mail will be sent to you confirming the cancellation of your Frontier Airlines flight reservation.
Note: Depending on the type of flight ticket that you purchased, if there are any remaining points or rewards, you may be informed and receive a voucher for such program that is offered to you.
Finally, if you are cancelling your flight reservation and purchased The Works Bundle, then you may have to submit a request to receive your refund through their online refund request form. Do not forget to do this because you will not receive your refund if you do not fill out the request form.
Also, if you do not want to cancel your flight reservation online and prefer to have a phone agent assist you, then you can contact Frontier Reservations at +1 801 401 9000.
Frontier Airlines does not offer refundable tickets to their passengers. However, cancelling your flight reservation within 24 hours of booking can get you your money back and at no additional fee. However, having to deal with cancelling a flight can sometimes, be quite troublesome. So, make sure you plan in advance and know all of your options. If it comes down to it, and you have planned accordingly, then you may just end up saving yourself a significant amount of money.