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Japan Airlines Information & Official Website

Japan Airlines serves both scheduled and unscheduled flights internationally and domestically for passengers and cargo services to over 220 destinations in about 35 countries all over the globe. Check out Japan Airlines’ official website.

Japan Airlines operates over 60 domestic destinations and approx 39 international destinations in Asia, the Americas, Europe, and Oceania. 

The group Japan Airlines has a fleet size of 172 with 279 aircraft are Airbus A350-900, Airbus A350-1000, Boeing 737-800, Boeing 767-300, Boeing 767-300ER, Boeing 777-200, Boeing 777-200ER, Boeing 777-300, Boeing 777-300ER, Boeing 787-8, Boeing 787-9, Mitsubishi SpiceJet M90.

Hubs and Subsidiaries of Japan Airlines

Hubs

  • Haneda Airport
  • Narita International Airport

Secondary hubs

  • Itami Airport
  • Kansai International Airport

Focus cities

  • Chubu Centrair International Airport
  • Fukuoka Airport
  • Naha Airport
  • New Chitose Airport

General Information

IATA Code: JL

ICAO Code: JAL

Alliance: Oneworld

Frequent Flyer Program: JAL Mileage Bank, JAL Global Club

Headquarters: Shinagawa, Tokyo

Social media Handles of Japan Airlines

Facebook: Japan Airlines

Linkedin: Japan Airlines

Twitter: Japan Airlines

Japan Airlines Contact Information

Website: www.jal.com

Email: stephen.pearlman@jal.com

Reservations: 03-5460-3715

Complain: +81 3 6733 3062

Inquiry form: +81 3 5460 3109

Japan Airlines Baggage Fees

1 personal item: FREE

1 standard carry-on bag: FREE

Weight and dimension Size allowed in Japan Airlines:

  • Personal item: Dimension and weight are disclosed for personal items handbags, laptop bags, purses, e.t.c.
  • Standard carry-on bag: Maximum dimension allowed is 22 x 16 x 10 inches (55 x 40 x 25 cm)
  • Total weight of both personal items and standard carry-on bag, not more than 22 pounds (10 kg)

Economy Class & Premium Economy Class : 

  • 2 checked bags are FREE with the maximum weight allowed is  (50 pounds/23 kg)

Business Class & First Class: 

  • 3 checked bags are FREE with the maximum weight allowed is (70 pounds/32 kg)
RouteAdditional Bag per PieceOverweight23kg – 32kgOverweight32kg – 45kgOversized
Asia, India, Oceania  and Hawaii, North America/ Central America/ South America, Europe, Middle East, and AfricaJPY20,000($200/CAD200)JPY10,000($100/CAD100)JPY60,000($600/CAD600)JPY20,000($200/CAD200)
Japan and Asia, Guam, OceaniaJPY10,000($100/CAD100)JPY60,00($60/CAD60)JPY30,000($300/CAD300)JPY10,000($100/CAD100)
Domestic JPY5,000($50/CAD50)JPY1000($10/CAD10)JPY15,000($150/CAD150JPY5,000($50/CAD50)

JMB Fly On and JGC Members:

  • First Class: 4 bags are free with a maximum weight of 70 pounds (32 kg)
  • Business Class: 4 bags are the free maximum weight of 70 pounds (32 kg)
  • Premium Economy Class: 3 bags are the free maximum weight of 70 pounds (32 kg)
  • Economy Class: 3 bags are the free maximum weight of 70 pounds (32 kg)

JMB CRYSTAL members without JGC status:

  • Premium Economy class / Economy class: 3 bags are the free maximum weight of 50 pounds (23 kg).

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