Skip to content

Japan Airlines Information

Japan Airlines Official Website & Information

Japan Airlines serves both scheduled and unscheduled flights internationally and domestically for passengers and cargo services to over 220 destinations in about 35 countries all over the globe. Check out Japan Airlines’ official website.

Japan Airlines operates over 60 domestic destinations and approx 39 international destinations in Asia, the Americas, Europe, and Oceania. 

The group Japan Airlines has a fleet size of 172 with of 279 aircraft that are Airbus A350-900, Airbus A350-1000, Boeing 737-800, Boeing 767-300, Boeing 767-300ER, Boeing 777-200, Boeing 777-200ER, Boeing 777-300, Boeing 777-300ER, Boeing 787-8, Boeing 787-9, Mitsubishi SpiceJet M90.

Hubs and Subsidiaries of Japan Airlines


  • Haneda Airport
  • Narita International Airport

Secondary hubs

  • Itami Airport
  • Kansai International Airport

Focus cities

  • Chubu Centrair International Airport
  • Fukuoka Airport
  • Naha Airport
  • New Chitose Airport

General Information



Alliance: Oneworld

Frequent Flyer Program: JAL Mileage Bank, JAL Global Club

Headquarters: Shinagawa, Tokyo

Social media Handles of Japan Airlines

Facebook: Japan Airlines

Instagram: Japan Airlines

Linkedin: Japan Airlines

Twitter: Japan Airlines

Japan Airlines Contact Information



Reservations: 03-5460-3715

Complain: +81 3 6733 3062

Enquiry form: +81 3 5460 3109

Japan Airlines Baggage Fees

1 personal item: FREE

1 standard carry-on bag: FREE

Weight and dimension Size allowed in Japan Airlines:

  • Personal item:Dimension and weight is disclosed for personal item handbag, laptop bag, purse, e.t.c.
  • Standard carry-on bag: Maximum dimension allowed is 22 x 16 x 10 inches (55 x 40 x 25 cm)
  • Total weight of both personal item and standard carry-on bag not more than 22 pounds (10 kg)

Economy Class & Premium Economy Class : 

  • 2 checked bags are FREE with maximum weight allowed is  (50 pounds/23 kg)

Business Class & First Class: 

  • 3 checked bags are FREE with maximum weight allowed is (70 pounds/32 kg)
RouteAdditional Bag per PieceOverweight23kg – 32kgOverweight32kg – 45kgOversized
Asia, India, Oceania  and Hawaii, North America/ Central America/ South America, Europe, Middle East, and AfricaJPY20,000($200/CAD200)JPY10,000($100/CAD100)JPY60,000($600/CAD600)JPY20,000($200/CAD200)
Japan and Asia, Guam,OceaniaJPY10,000($100/CAD100)JPY60,00($60/CAD60)JPY30,000($300/CAD300)JPY10,000($100/CAD100)
Domestic JPY5,000($50/CAD50)JPY1000($10/CAD10)JPY15,000($150/CAD150JPY5,000($50/CAD50)

JMB Fly On and JGC Members:

  • First Class: 4 bags are free with  maximum weight of 70 pounds (32 kg)
  • Business Class: 4 bags are free maximum weight of 70 pounds (32 kg)
  • Premium Economy Class: 3 bags are free maximum weight of 70 pounds (32 kg)
  • Economy Class: 3 bags are free maximum weight of 70 pounds (32 kg)

JMB CRYSTAL members without JGC status:

  • Premium Economy class / Economy class: 3 bags are free maximum weight of 50 pounds (23 kg).

Other Useful links

Call Now