JetBlue Travel Bank account is offered to customers as an online account that includes travel credits flying on JetBlue flights. You can use your Travel Bank credits for making certain purchases, including the JetBlue Vacations package, which many travellers would prefer when going on holiday.
In this travel guide prepared by Treknova, we will provide you with an insight on JetBlue Travel Bank, the fees charged and their expiration.
A Quick Look at JetBlue’s Travel Bank Account
JetBlue Airways offers an online bank account called Travel Bank to its customers. A Travel Bank account is created always when a travel credit is issued to any of their customers. The online bank account then allows you to manage your travel credits each time you fly with JetBlue. If you have a JetBlue travel bank credit, you can visit the Travel Bank JetBlue system to view your current balance, any transactions, and each credit’s expiration date.
Right now, many travellers are racking up their Jet Blue Travel Bank funds, especially when cancelling their flight reservations. Whenever you cancel a JetBlue flight, the refund that you are eligible for is immediately credited to your Travel Bank account. It is essentially a holding account that keeps the value of cancelled flights for one year. You can use all these credits to book any of the new flights within a year.
On paper, this is pretty simple. The funds will get accumulated and you can easily redeem them for flights when the time will come. But, on a practical level, this entire process is a little complicated.
Use of Travel Bank Credits
You can use TravelBank JetBlue funds for flights only. Unfortunately, you only can use your Travel Bank funds to make any new flight fares and taxes. But remember that you cannot use it to redeem your assigned seating, priority boarding, checked bags or even any other ancillary fees.
Thus, in short, JetBlue travel credits may be used toward JetBlue airfare and taxes, the air portion of a JetBlue Vacations package, changes or cancellation fees and any of the applications are increased in airfare for the changes.
When you book a new reservation online, you will have the option to use your JetBlue travel credit on the payment screen. You can view your account balance and indicate the number of funds you want to apply to your current booking. You will need your TrueBlue or Travel Bank login details to access your funds.
To use a travel credit and a credit card, you will need to choose Travel Bank as your first form of payment. Once those funds have been applied, you can then choose a credit card for the remaining balance.
Accessing your Travel Bank Account
A Travel Bank account is created when a travel credit is issued to you for the first time. You will then be able to access your account through JetBlue’s Travel Bank system.
When your account is initially created, your login information is sent to you in two separate welcome e-mails. The first e-mail contains your Login ID, while the second e-mail contains your password. Passwords are sent in a tokenized e-mail and the link expires after 48 hours. In case you have not received these e-mails, you will need to contact JetBlue customer service for assistance.
All you will need is to use your Login ID and password every time you want to view or use your Travel Bank account. You can also sign up for TrueBlue with the e-mail address which you used at the time of booking your flight reservation.
If you are a TrueBlue member, you can access your Travel Bank account with the same e-mail address that you use to access your TrueBlue account. You can also sign up for a TrueBlue membership to easily manage your Travel Bank account if you are not a member already.
Once you are logged in to your TrueBlue account, you will also need to click the arrow showing down the direction located next to the user name (your name most prob) and the point total, then select “Travel Bank” from the drop-down menu. You can also use your e-mail address associated with TrueBlue to log in and easily access your Travel Bank account. However, you will need to use a separate password that is required to manage different accounts. You can keep a view on your Travel Bank balance, and when all your funds will expire. You can also click on the “Account Statement” button to view the list of all the recent Travel Bank transactions.
How to Book your Flight using JetBlue Travel Bank Credits
Once you have access to your JetBlue Travel Bank accounts, using all available credits is a much simpler way.
Below are a few steps you need to follow in order to book your flight using JetBlue Travel Bank credits.
Steps: – Guide on JetBlue Travel Bank Account, Expiration and Fees
1. You will first need to visit JetBlue’s website and sign in to your TrueBlue or Travel Bank account before you can start booking a flight.
2. After having signed in, search for a flight as you usually would and enter your passenger information in the required fields.
3. In the next step, on the payment screen, select the option for “Travel Bank”. This option is located above the credit card entry. You will then be prompted to sign in to your Travel Bank account if you are not a TrueBlue member.
4. Once signed in to your Travel Bank account, you will get the option to use as much or as little of your credit as you would like.
Note: You can only use your accumulated travel credits to only cover the fare and its associated taxes and fees. Seat selection and other add-ons are not included.
5. Finally, click the “Apply Travel Bank Credits” button to apply the credits to your purchase.
And that’ is all there is to it. You have now successfully used your JetBlue Travel Bank credits. It is simple enough once you have the hang of it.
What You Cannot Purchase with Travel Credits
JetBlue travel credits cannot be used to pay for any of the following:
- Change or cancellation fees for reservations booked with TrueBlue points
- Same-day change fees
- Ancillary fees
- Even More Speed
- Even More Space seats
- Baggage fees
- Pet fees
- Unaccompanied minor fees
- ShopBlue merchandise
- In-flight purchases
- Past-flown flights
- Partner airline flights
JetBlue Vacations Travel Credits
JetBlue Vacations credits are good for an entire year from the date of issue and this may be used towards any portion of a JetBlue Vacations package.
In order to apply credit towards your new Vacations purchase, you will need to contact JetBlue Vacations at 1-844-JB-VACAY (1-844-528-2229). You will be asked to provide your confirmation code and the last four digits of the credit card used on the original JetBlue Vacations reservation.
However, JetBlue Vacations credits cannot be applied to purchase online. Also, keep in mind that Travel Bank credits are different from JetBlue Vacations credits. Travel Bank credits are only valid towards the airfare portion of a Vacations reservation.
To get more information, refer to JetBlue Airways customer service contacts.
JetBlue Travel Bank Expiration
You should keep in mind that your travel credits are valid for one year from the date of issuance and are valid until 11:59 PM (Central Time) on the date of expiration. And, if you are not sure as to when your credits will expire, you can quickly refer to your Travel Bank statement to view each credit’s expiration date.
There is no way to extend this credit. Thankfully, the airline has extended some credits issued during the beginning of the coronavirus outbreak.
Some criteria to make eligible for the extension
- If the credit was issued by JetBlue itself at any condition it is also called involuntary cancellation by the JetBlue side in this condition you have an option of extension.
- If your expiration date is before 29th Sept 2022 then you are eligible for an extension of your dates.
Note* If you are eligible for the extension then this process may take place at least 5 to 7 business days.
When using a travel credit, your accumulated credits that are with the closest expiration date will be deducted first from your account. Your air travel can be taken after the expiration date as long as the credit is applied to a new booking prior to the expiration of your credit. If you cancel a flight that was originally paid with JetBlue travel credit (full or partial payment), the JetBlue travel bank expiration date for those funds will revert to their original expiration date.
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JetBlue Travel Credit for Hotel
Transferring the JetBlue Bank credit to book a hotel can be a bit tricky task but you can transfer those credit points to book a hotel.
You can use your JetBlue travel credit to book a hotel If you booked a hotel on the same package you cancelled and you want to redeem those points. You can go for another booking and then you have to select the best plan from the website.
You can adjust that bank credit if you mentioned it on your package. It can be transferred for your next vacation but if you book it within a year from the issue date.
Transfer of Travel Credit to Another Airline
If you have booked tickets from JetBlue Travel bank and you want to transfer credit to another airline then you can transfer it from JetBlue to Hawaiian airlines and if the route is not available for that particular flight then your credit point will be transferred to another airline.
There is also a minimum time for transferring the credit points to your Travel bank account. It takes around 20 business days to transfer this amount and then you can plan your next vacation.
There is also another procedure if you want to transfer credit to your bank account quickly then you have to fill out an online form on the JetBlue airline website.
Can I use my JetBlue travel bank credit for someone else?
Simply the answer is “yes”. If anyone want to use travel bank credits for someone else they can use them without any hesitation. this is a special service given by JetBlue to their customer that they can use their credits for someone else if they are not flying with them.
In the end
From the insight discussed above, it is clear that JetBlue’s Travel Bank system could be a little tricky to use though, particularly for non-frequent flyers. Hopefully, this guide will help you understand this system better.
Keep in mind that your accumulated travel credits are accessible from a separate login than your JetBlue account. And that even if multiple travellers are under the same record locator, each traveller is allocated refunds to their own JetBlue Travel Bank account.