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AirAsia

AirAsia Official Website www.airasia.com & Information

AirAsia is the Malaysian largest airline by the destinations and its fleet size. AirAsia has a large working staff too which is about 20,000 employees.

The fleet size of AirAsia is about 255 aircraft that serve over 165 destinations on a daily basis and cover more than 20 countries. AirAsia operates both domestic flights and international flights.

AirAsia has won the award named as the world’s best low-cost carrier airline  for 11 years consistently by Skytrax in a row and the latest award for the same achievement win in 2019 in international travel.

General Information

  • IATA Code: AK
  • ICAO Code: AXM
  • Headquarters: Kuala Lumpur International Airport Sepang, Selangor, Malaysia
  • Frequent-flyer program: BIG Loyalty Programme
  • Alliance: No

There are primary and secondary both hubs of AirAsia and also few subsidiaries that are mentioned below:

  • Primary hubs
    Kuala Lumpur International Airport
  • Secondary hubs
    1. Kota Kinabalu International Airport
    2. Penang International Airport
    3. Kuching International Airport
    4. Senai International Airport
  • Subsidiaries
    1. AirAsia X
    2. Indonesia AirAsi
    3. Philippines AirAsia
    4. Thai AirAsia
    5. Thai AirAsia X
    6. AirAsia India
    7. AirAsia Japan
    8. Former Subsidiaries
    9. Indonesia AirAsia X

Social media handles of AirAsia

Contact Information

Website: http://www.airasia.com/
Email: Not available 

Toll-free numbers according to country:-

Country Contact Numbers
Australia –+61 2 8188 2133
China –       +86 512 8555 7711
Hong Kong-+852 3013 5060
Indonesia- +62 21 2927 0999+62 804 1333 333
India- +91 80 4666 2222+91 80 67662222
Iran-+98 21 2620 0686
Japan- +81 50 6864 8181+81 50-3176-1789
Macau-+853 6262 6352
Malaysia-1600 85 8888
New Zealand-+64 9 887 6920
South Korea-050 4092 00525
Taiwan-+886 2 8793 3532
Thailand-+66 2 515 9999
United States-1844727458818447274590

AirAsia Baggage Fees

1 Personal item:- FREE

1 Standard carry-on item:- FREE

Dimension and Weight  allowed by the AirAsia

  • Personal items: Maximum dimension 40cm (H) X 30cm (W) X 10cm (L) and weight for personal items like handbags, laptop cases, small backpacks, and purses.
  • Standard carry-on bag: Maximum dimensions allowed 56cm (H) X 36cm (L)  X 23cm (L) including handle and tires.
  • Both standard carry-on bags and personal items’ maximum weight must be equal to 7kg or 15lbs.
  • Prices are decided according to your destinations.
  • Oversized bags and overweight baggage will also increase your bill because it also varies according to the destinations.

Economy Passengers:

  • In economy class, there is no free baggage allowed for checked bags.

Business Passengers:

  • Maximum weight of baggage Allowed: 47 lbs or 20 kg
  • Maximum Dimensions of baggage Allowed: 62  inches  or 158 cm (length + width + height)

Useful links for information:

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