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Volaris Airlines Cancellation and Refund Policy

In the world of hi-tech technologies, there are possibilities to face some unwanted situations before traveling, you may need to cancel your flight or make changes in the flight reservation. And this step is will create complicated situations if you are having with the flights’ tickets. But Volaris Airlines understand this situation very well so they make their policies easy to understand such as reservation information, baggage policy guide, check-in tips, manage booking guide, and lastly Cancellation policy.

As you don’t know when you would want to cancel your booking, that’s why Treknova is here to help you with the Volaris Airlines cancellation and refund policy.

In case you still find some issues you can directly contact us at +1-800-831-1547, our call center executives will be happy to help you or you can directly grab our services from treknova.com

You can directly call our toll-free +1-800-831-1547 to cancel your ticket within 24 hours of purchase. Get last-minute deals & discount for new booking & reservations. Also, get the best refund on airline cancellations. Dial our toll-free number +1-800-831-1547 to save your money, time & effort.

Volaris Airlines Cancellation
Volaris Flight Cancellation POlicy

Volaris Allows the Cancellation of the Flight?

Volaris Airlines is grateful to provide its services at the time of Coronavirus (COVID-19) also. Due to that outbreak, most of the airlines got delayed and canceled their important flight operations and made a few required changes, so that you will cope with this pandemic. But the corona is not only the reason behind cancellations but any other reason no matter what many of the passengers will not be able to complete their itinerary and they may want to cancel or change their flight reservation.

  • The airline offers a Flexibility Combo, which you can purchase with your reservation. Flexibility Combo benefits you to make unlimited time and date changes. Along with that, if you want to change your travel plan, you don’t have to bear any additional costs. You don’t even have to pay the difference in fare.
  • Volaris provides a 24-Hours cancellation policy for their customers. Access to that policy, customers can make any change or cancer;l their flight without paying any extra charges. But make a point that, your flight departure schedule must be after 7 or more days.
  • If your reservation is a round trip reservation:
    • You have a round trip reservation and your one side flight has already departed. In such a case, you are eligible only to make a change in the time and date of your return flight.
    • If you want to make a change in the origin or destination of one side flight, just remember that you will have to make corresponding changes to the other.

Highlights: Volaris Airlines Cancellation Policy

You can cancel your reservation online without any hassle. The customers can also make requests for a refund as well. You just need to fill out the refund request form on the official webpage of the airline. The airline allows its customer to cancel only within 24-Hours of booking the flight without paying any extra charges. Also, the cancellation process is done 7 days before the schedule of flight departure. The Airline doesn’t allow its customer a refund after the expiry of the allotted time.

If the flights are canceled due to any unpreventable reasons, they give facility to get reservation of next flight. It is a form of compensation that is given by the airlines. But it is given only when a flight is canceled from their end.

Before getting any deeper you all must remember that in a normal situation. Sadly, volaris only allows cancellation if your flight is to and from the U.S.

  1. Cancellation due to extraordinary circumstances:
    If the flights are canceled and delayed due to some unavoidable circumstances, you will be offered an electronic voucher for the amount of the base fare and also those additional services you purchased earlier. The customer can use this benefit to book a new flight within 180 days. You must complete your travel within 12 months.
  2. Cancellation because of regulatory authorities:
    If the flight is canceled by the regular authorities, the airlines will offer you an electronic voucher for the amount of the base fare and you will also get the additional services that you have purchased earlier. You can use that to book a new flight in the next 180 days but you have to complete your travel within 12 months.
  3. Volaris airlines cancellations are done by customers.
    Volaris Airlines cancellation policy does not allow it at all, if your itinerary is affected and disturbed by Airlines’s policy, do not worry, they will absolutely contact you immediately at your registered email address. If you are going to travel within the next 24 hours, you should constantly check the status of your flight on the airline’s official website.
Volaris Flight Cancellation Policy

Volaris Airlines Cancellation with no penalty:

Volaris Airlines allows its customers to cancel their reservations without bearing any penalty or cancellation fees. This is especially for flights flying to or from the United States. The condition under which you are eligible to apply for cancellation without charges:

  1. If you cancel your reservation within 24-hours of booking the flight.
  2. If your ticket is canceled 7 days or more days before the scheduled flight departure.
  3. You have to cancel your reservation by calling the Volaris customer support team and requesting cancellation only.

Volaris Airlines Change Policy:

If you want to change your travel, name, or anything, you just need to pay some charges after the expiry of a given period of time. Here is a list of charges, which occurs at the time of making changes:

1:- For National Routes:

  • If you want to make any change in your flight reservation of Domestic Flights, you can do that after charging a penalty.
    • If you make an itinerary change in your reservation 15 days or more before the departure schedule of Volaris domestic flight, you have to pay 750$ MXN.
    • If you make an itinerary change in your reservation less than 15 days before the departure schedule of Volaris domestic flight, you will have to pay 1000$ MXN.
    • If you want to change the Name in your reservation, you will have to pay 999$ MXN.

2:- For International Routes:

  • If you want to make any change in your reservation of International Flights, you can do that after charging a penalty.
    • If you make an itinerary change in your reservation 15 days or more before the departure schedule of Volaris international flight, you have to pay 75$ USD.
    • If you make an itinerary change in your reservation less than 15 days before the departure schedule of Volaris international flight, you will have to pay 100$ USD.
    • If you want to change the Name in your flight reservation, you will have to pay 99.99$ USD.

3:- For International Routes Between Central America:

  • If you want to make any change in your reservation of International Flights, those routes only between Central America. You can do that after charging a penalty.
    • If you make an itinerary change in your reservation 15 days or more before the departure schedule of Volaris international flight that routes only between Central America, you have to pay 75$ USD.
    • If you make a itinerary change in your reservation less than 15 days before the departure schedule of Volaris international flight that routes only between Central America, you will have to pay 100$ USD.
    • If you want to change the Name in your reservation, you will have to pay 99.99$ USD.

How do I cancel a Volaris reservation?

Canceling your flight ticket is not a difficult task as they provide a very simple process. You just need to follow these steps and you will cancel or change your flight reservation in just a few minutes. Do follow the steps:

Steps of Volaris Airlines Cancellation:

Step 1:- Firstly, Go to the official website of “Volaris Airlines” or “https://www.volaris.com/“.

Step 2:- Second, tap on “MyTrips” and the “Manage your trip” page will open.

Step 3:- Put your personal details in a given blank space such as “Reservation Code” & “Last Name“.

Step 4:- After filling in all your details, tap on “Go To My Trips“.

Step 5:- You will see many options over there like “select your seat”, “add extra baggage”, “change or cancel your flight”, etc. Please select “Change or Cancel Your Flight” and proceed with the commands.

Step 6:- Choose your refund option as you want to receive it in what form like “Travel Credit” or Original payment form.

Step 7:- After all steps are done, you will receive a confirmation email regarding your flight cancellation.

Volaris Refund Policy:

Volaris Refund Policy is very flexible but the customers just need to remember some things to get a refund by Volaris flight cancellation.

If you want to cancel your Volaris flight reservation and get a refund, you can get it. You have to notify Volaris airline within 24-Hours of purchasing of Volaris flight reservation. You are eligible to get a refund without any charges only when you cancel your Volaris flight within 24-Hours of booking and get a refund according to the Volaris refund policy.

For Volaris flight cancellation and getting a refund, the customer should contact their call center with the 24-Hours of Volaris flight reservation. Here are some numbers provided to make a Volaris refund according to the Volaris refund policy:

CountriesCall Center Number
Mexico01(55)1102-8000
The United States of America1 855 Volaris (8652747)
Guatemala502-2301-3939
Costa Rica506-4002-7462
El Salvador503-2504-5540
Honduras505-2251-2198
Volaris Flight Cancellation policy

When you contact them, you must have certain information or documents to provide, such as:

  • Your Reservation Code is an alphanumeric code which is also known as PNR.
  • Your Full and Correct Name that written on your pre-reserved ticket.
  • Your registered E-mail address, which you used at the time of booking.
  • Additionally, you should have your official ID copy and bank account details to make a refund.

If the customer’s request regarding a refund is acceptable, then your refund will be made as your original form of payment. If you want to change your refund form, please provide the additional information to make a refund at the time of Volaris flight cancellation. You will get your refund in 7-10 working days.

If your Volaris flight reservation is booked by the Travel agent, then you should contact them to Volaris flight cancellation and get a refund.

For more information please Click Here.

If you still have any doubts or queries regarding the Volaris flight cancellation policy then directly call our executive +1-800-831-1547. They will assist you with instant help. Also, you can contact Treknova for any travel, booking related issues. We will assist you with the best help and try to clear your doubts as soon as possible.


Disclaimer: We are not associated with any of the official airlines & not pretend any rights to it. All the logos, trademarks & copyright material belongs to their respective owners. All we have ensured the greatest possible care regarding the reliability & completeness of the information provided. However, Treknova.com doesn’t claim or guarantee its 100% accuracy. If you detect any omissions, errors, or changes that need to be done, please contact us.

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