Contact Hawaiian Airlines Customer Support Team – Make Complains and resolve issues
Being the 10th top commercial airline of the USA, they mainly focus on Hawaii states, but with 61 fleets they have covered 28 destinations not only to the mainland of the USA but worldwide. Hawaiian Airlines is 91 years old air carrier set up in 1929, with headquarters in Honolulu, Hawaii, United States.
The service of Hawaiian Airlines is just up to date. The customer service center is there to help you out with all the possible solutions to your problems and questions. Being one of the largest airlines in the USA, passengers trust them a lot. Their discount tickets are attractive to their customers.
Here in this section, we will give you all the available details regarding the support team and sections related to Hawaiian Airlines, that will help you in getting your services done right. They will provide you with all the necessities that they can give from their side, and the chance of them not attending or addressing your query is very low but remember it is never zero.
Hawaiian’s customer support staff could be in high demand at that time or even any sort of natural disaster can hold them tight on their schedule. In any such case whee they are not exactly able to attend to you or resolve your queries. then you are very much welcome to contact us at +1-800-831-1547 or reach us at Treknova Our call center executives will be happy to resolve any issue you might have.
HawaiianMiles is a frequent flyer plan for customers. It has been started in 1983. Become a registered member of this program and earn miles. The more you will earn, the more you will be getting rewards from those miles. You can avail of these at the time of booking for your next frequent trip.
How to Contact Hawaiian Airlines Customer Support Staff
Nowadays Airlines have access to passengers and they can make changes by themselves on their websites. But what about those passengers who are not tech-savvy and don’t know how to use the internet or maybe are not handy with computers. And it might be possible that sometimes customers who are tech-savvy may also get stuck at some points so, Hawaiian is here to prove their customers’ helpline number (1-800-367-5320) where they get their solutions with the help of support staff who are knowledgeable and skilled persons and they are available 24/7.
For your uncommon concern, the airline categorized the questions of customers and forwards them to their respective departments for specific concerns, on the helpline number. If passengers don’t want to wait in the phone queue and get hold or long waiting time on the phone then airlines have an option of live chat where passengers can chat in real-time and get revert instantly. Want to live chat through ChatBot Click on the given link. Link Redirect to the contact page where you can get the live chatbot.
Passengers can email on the email link but if you want to get an instant revert then email can’t work because they revert in 2 to 3 days if you are using contact through email. There is also an option of raising your queries through a text message from 5:00 AM to 11:00 PM. You have to text your question on 38285. There is a possibility that the standard rates may apply to text messages.
Airlines also have a customer support service for hearing impaired customers where they offer to chat on a video call with an expert executive who knows the sign language and helps them thoroughly. Dial 711 for relay services. This service is specially assigned to hearing-impaired customers.
Hawaiian Airlines Address/Official Site
P.O. Box 30008
Honolulu, HI 96820
https://www.hawaiianairlines.com/
Phone Number To Reach Hawaiian Airlines Customer Service Team
Main: (888) 246-8526
Customer Service: (800) 367-5320
How to get through to an operator
dial 0 and wait.
| Country | Contact number | Hours of Operation |
|---|---|---|
| ASIA | ||
| China | (10) 6502-6766 | Mon – Fri 9:00AM – 5:00PM (CST) |
| Hong Kong | (852) 2728-6329 | Mon – Fri Mon – Fri 9:00AM – 1:00PM & 2:00PM – 5:30PM (HKT) |
| Indonesia | (21) 3483-1707 | Mon – Fri 8:30AM – 5:30PM (WIB) |
| Japan | 0570-018-011 | Mon – Fri 9:15AM – 5:30PM (JST) |
| Korea | (02) 775-5552 | Mon – Fri 9:00AM – 6:00PM (KST) Closed on holidays. |
| Malaysia | (03) 2143-1533 | Mon – Fri 9:00AM – 6:00PM (MYT) Sat 9:00AM – 1:00PM (MYT) |
| Philippines | (02) 8518 5933 | Mon – Fri 9:00AM – 6:00PM (PHT) |
| Singapore | +65 6223-8377 | Mon – Fri 9:00AM – 6:00PM (SGT) |
| Thailand | (02) 114-8183 | Mon – Fri 9:00AM – 5:00PM (ICT) |
| Vietnam | (028) 39 330 828/(024) 39 330 828 | Mon – Fri 8:00AM – 5:00PM (ICT) Sat 8:00AM – 12:00PM (ICT) |
| SOUTH PACIFIC | ||
| American Samoa | (684) 699-1875 | Mon – Fri 8:00AM – 4:00PM (SST) |
| Australia | Toll-Free: 1800 955 912 | 24 hours, 7 days a week |
| New Zealand | 0800 449 415 | 24 hours, 7 days a week |
| Tahiti | (689) 40-866-000 | Mon – Fri 8:00AM – 12:00PM / 1:00PM – 4:00PM (TAHT) |
| The United States and Canada | 1-800-367-5320 | 24 hours, 7 days a week |
Email Contacts
Hawaiian Airlines
Consumer Affairs Office fax number (808) 838-6777
Hawaiian Airlines Social Media Contacts
Executive Contacts
Anthony Biagio, Senior Director of Consumer Contacts
Email: anthony.bagio@hawaiianair.com
Primary Contact
Mathew Chang
Director of Loyalty
P.O. Box 30008
Honolulu, HI 96820
mathew.chang@hawaiianairlines.com
Secondary Contact
Jeff Helfrick
Vice President Airport Operations
P.O. Box 30008
Honolulu, HI 96820
Jeff.Helfrick@hawaiianair.com
Jon Snook
Executive Vice President & Chief Operating Officer
P.O. Box 30008
Honolulu, HI 96820
Jeff.helfrick@hawaiianairlines.com
Snook oversees all flight operations, in-flight services, customer service, maintenance and engineering, and operations analytics for Hawaiian Airlines.
Chief Executive
Peter R. Ingram
President & Chief Executive Officer
P.O. Box 30008
Honolulu, HI 96820
peter.ingram@hawaiianairlines.com
Hawaiian Airlines Social Media Contacts
Ways of Making Contact to Support Help
- Live Chat
For general inquiries: Their chat agents are available 24X7, In case their agents are busy or unavailable due to some technical or other reasons then a message will pop that says-” We’re sorry all agents are currently busy.” Many issues can be resolved easily using the ”Hawaiian Airlines manage my flight” option. - Text
Did you get a question? Send them a simple text message from 5 AM – 11 pm HST. You can text them at 38285
Remember this is definitely not a toll-free number thus, standard data fees and text messaging rates may apply based on your plan with your mobile carrier. Or else you always have the option to call us on our toll-free number +1-800-831-1547 we are always ready to help. This is how you can contact Hawaiian Airlines. - Call
For general inquiries, call 1-800-367-5320 (available 24/7). For passengers with hearing or speech disabilities (TTY), please dial 711 for relay services. They have special offers for that and they even give you some special care. - Write
Hawaiian Airlines, P.O. Box 30008, Honolulu, HI 96820
Contact Hawaiian Airlines By E-Mail Forms
You can also contact them by filling out general forms, for the related issues. Hawaiian airlines’ official website has 3 forms for this purpose, these are:
Click on the relevant option to make a contact directly with Hawaiian Airlines for the purpose of either simply asking a question or voicing out a concern or making a request or sharing out a compliment.
Hawaiian Airlines is going slightly retro with its customer service strategy — at least for the short term. No, it’s not enlarging its call center, or hiring more phone agents. But airline employees have begun answering questions via text messages, allowing agents to be twice as productive as on the phone. This is much more helpful for the passengers, as now you don’t have to be confused by the way a bot answers on point. You can actually get help from real people in solving your issues. They will guide you properly.
You can do any of these things using the form but remember that if you are in hurry and you need any immediate action or immediate contact is what you are looking for then fill out a contact form will be of no help. Because filling out a contact form will not give you immediate action over that matter. Got baggage-related issues? Check out Hawaiian Airlines Baggage Policy.
Additional Information
Common issues that need to be resolved by the Buyer’s Service Module are through Hawaiian Airlines contact number (808) 838-6777, including flight delays, flight changes, Hawaiian Airlines flight cancellations and refunds, Hawaiian Airlines reservations, shipping loss, and other customer support issues. The Hawaiian Airlines Names Center has a team from Mexico that stays in touch with customers, working 24 hours a day and 7 days a week. In total, Hawaiian Airlines’ contact includes the two best phone numbers. If you cancel your Hawaiian Airlines flight within 24 hours from the scheduled departure of your flight, then a rate of $100 to $400 could be charged as a Hawaiian Airline cancellation rate. You also can make a cancellation request after canceling your flight price tag.
Still, not able to contact the officials or fix your problems? Dial our toll-free number +1-800-831-1547, our support team is always there to help you.
Travel Information Important links
- Baggage Policy
- Cancellation & Refund
- Check-in & Boarding
- Pet Policy
- Route Map & Destinations
- Reservations
- Manage Booking
- Book Group Travel Ticket
Disclaimer: The names, phone numbers, contact forms, links, and email addresses on this page are provided for informational purposes and we have ensured the greatest possible care regarding the reliability & completeness of the information provided. However, Treknova.com doesn’t claim or guarantee its 100% accuracy. If you detect any omissions, errors, or changes that need to be done, please get in touch with us.
