Korean Air is one of the largest air carriers in South Korea. They have formed in the year 1969. In Gonghang-dong, Gangseo-gu, Seoul city of South Korea, they have set up their Headquarters. And Gimpo, Incheon, & Gimhae International Airport are Korean Air’s hubs. From which they are managing 180 numbers aircraft. Till now they have covered 150 destinations including domestic as well as international locations.
Being the largest airline, their service is also up to mark. Customers prefer to take this airline not because they are the country’s largest air carrier but cause, they are very much cooperative with their customers and passengers and moreover, they also give great deals and offers for booking. Their customer care number is always available for you to get your queries and questions solved in every possible way.
They have joined SkyTeam Air Alliance and by this, they got SKYPASS as a loyalty program for their frequent flyers. To get a membership in this SKYPASS, you have to fly 30,000 miles per two-year cycle. By joining this program you will get great discounts and deals for your booking of trips.
How to Contact the Korean Air Customer Support Team
Korean Airlines is improving its service day by day by getting regular feedback from customers. They get connected with the customers through different means of communication like social media as well as emails and helpline numbers (1 (800) 438-5000). They value every customer and their opinion and if they have any queries related to booking or cancellations or any other queries related to Korean Airlines then they try to resolve the passengers’ queries at their level best.
Korean Airlines always gives the priority to their customers they give the option to the customer to get connect online as well as offline. To make it easy for the customers they provide their mail because sometime it may happen that passengers may be in out-of-network areas at that time they can mail to the Korean Airlines officials. But keep remembering that revert of the email may take time.
If passengers don’t want to wait on the phone and get held by customer care then they can contact Korean Air officials through the live chat on the chatbot. On Chatbot you will get on real-time revert. on the chatbot you can also request to call them, they provide the number instantly.
Korean Air Official Site
260, Haneul-Gil
Gangseo-Gu, Seoul 07505
This is the link to Korean Air Official Click here
Travel Information Important links
- Korean Air Cancellation & Refund Policy
- Check-in & Boarding
- Korean Air pet policy
- Deals & Discounts
- Flight Status Check
- Air Reservation Info
- Baggage Policy Guide
Phone Number To Reach Korean Air Customer Service Team
Main: +822.26567114
Customer Service: (213) 484-1900
Toll-Free: (800) 438-5000 (International Number )
For assistance for customers with hearing and speech impairments
+1-888-898-5525 (Text Telephone, Toll-free)
Email Contacts
Email 1- customersvc@koreanair.com
Email 2- communication@koreanair.com
Korean Air Social Media Contacts
Executive Contacts
Primary Contact
Sujatha Ramesh
Customer Service Executive
260, Haneul-Gil
Gangseo-Gu, Seoul 07505
Email- SRamesh@koreanair.com
Secondary Contact
John Jackson
Managing Vice President
260, Haneul-Gil
Gangseo-Gu, Seoul 07505
Email- jjackson@koreanair.com
Jackson is responsible for Customer Experience in the Americas
Chief Executive
Won Tae Cho
President
260, Haneul-Gil
Gangseo-Gu, Seoul 07505
Email- wcho@koreanair.com
Note – Still, not able to contact the officials or fix your problems? Dial our toll-free number +1-800-831-1547, our support team is always there to help you.
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Suggested to Read: Korean Air Pet Policy
