Skip to content

Virgin Australia Reservation

Virgin Australia Reservations, flights & Ticket Booking Tips

Virgin Australia has provided aviation services to Australians for 20 years. It is the largest airline by fleet size, Virgin Australia was originally Virgin Blue, which is Australia’s second-largest airline after Qantas. The airline is headquartered at some of the major airports in Australia at Melbourne Airport, Sydney Airport, and Brisbane Airport and has a second hub at Auckland Airport (New Zealand).

Virgin Australia has signed code-sharing agreements with 12 airlines, and the other two companies have begun cooperating with Hong Kong Airlines and Air Canada. Virgin Australia Aircraft has four-cabin configurations – Economy Class, Premium Class, Business Class, and ‘The Business’.

Step-by-Step Guidelines for Book Flights Online

If you book directly with Virgin Australia, you may be paid by the travel bank, and you can use their credit to book online. When booking a flight, this is called a ‘payment method’. If you wish to use Travel Bank to pay part or all of the reservation fee, please use a new flight search experience, make sure to select ‘I want to use the travel bank’ in the last stage of the flight search on their website.

To make it easier to book your next vacation, we have gathered some data to support you to figure out which states you may be traveling to at this time. You also have the option of manage booking with Virgin Australia which helps a lot. Here we will discuss the steps of how to book a Virgin Australia flight ticket online.


  • Open the official website of Virgin Australia in the browser and then log in with your credentials.
  • Register yourself on their website through sign-up if not registered yet and then login with your I’d & password. You can book your ticket from the other travel website if you have the option of getting the same ticket at a discounted price. You can book your ticket through treknova and get many offers and discounts on every booking of flight ticket.
  • After login, you are on the homepage of Virgin Australia where you will get the “Book” tab on the extreme left at the upper side of the screen just click on that.
  • On the next page, you have many options in which you have to choose “Let’s Fly”. You’ll redirect to the next page.
  • Now you have to enter the origin, and destination place with the departure date. At the bottom, you have to enter the number of passengers and the number of children.
  • If you have any promo code then enter your promo code for getting discounts on the total price.
  • After that, you have many options to show on your screen on the basis of your related search. Many flights which are available on your asking date are shown on the screen with their time and price. Select any one of them.
  • After that, you have to enter the passenger details like the passenger’s name, surname, date of birth, gender, and contact details.
  • After doing all the above steps you have to pay for the ticket which you choose for the booking. You can pay through a credit card or by the payment application available in the option.
  • After your successful transaction, you will get a confirmation message in your email. It includes the Booking reference number which is also a unique code of your ticket.

To fulfill its commitment promptly, Virgin Australia informs passengers of any changes to flight schedules via SMS or email, thus providing a smooth and enjoyable experience for all customers. Passengers can also verify their flight status on Virgin Australia Airlines on their website or the official MakeMyTrip website or application on their mobile phone.

Travel Points

We are gratified to inform you that Travel Points may be used to book certain Virgin Australia products and services. You must understand what type of credit you can use, including how the credit will be used and any restrictions that may apply. To find out more about your travel credit type or how to use Virgin Australia Travel Bank, you can visit the official website of Virgin Australia Airlines.

Capable flights are those which are traded and regulated by Virgin Australia Airways. During the flight, you have already received a ‘VA’ flight number which they rate based on individual members instead of an award seat. Codesharing services sold or operated by partner airlines are not eligible for this offer.

Future Credit Fare

The types of fares that can only be booked with Future Flight Points, which have specific fare rules that apply to your Virgin Australia Reservation, for example, your ability to change or cancel and related fees.

You can also select fares on all Virgin Australia flights. Works on economics and business registration. Valid until June 30, 2023, but Virgin Australia reservations must be made before July 31, 2022. They can be used for any passenger, not limited to the passenger who originally booked. Travel points can be used to make multiple Virgin Australia reservations, and any remaining amount will be valid until July 31, 2022. Can be used to purchase experience for the Economics X section, program, additional certified luggage, and lounge experience cards as soon as available, or to pay for travel reservations for unaccompanied minors or pets.

For reservations made with Virgin Australia, you may be awarded a ‘future flight’ credit in different ways. If you book directly via Virgin Australia to book your first place, then your future flight loan will be in the form of a Virgin Australia Travel Bank. You must be receiving an email confirmation of your travel bank details from Virgin Australia Airlines. Due to the restrictions of their system, a flight bank can only be used to balance less than $5,000. If you have a future flight credit that exceeds this value, they will contact you as soon as possible to inform you of how the credit will be used.

If you have booked flight tickets for a group or deposits with Virgin Australia Airways, please try to contact the Virgin Australia sales team directly to use any additional funds for future subscriptions. If you are booking flight tickets with a travel agent, you will need to contact your travel agent for guidance.

Future Trip Points

The future trip points are the type of credit provided to Virgin Australia guests, most likely if your original flight virgin Australia reservation was made on or before April 20, 2020, and canceled, or if you have an issue issued before that date ‘Travel Credits’ although future travel credits may also be provided to guests on Under other circumstances.

Flying During Pandemic

Domestic and international travel was severely affected, so most of the Airlines had to make some temporary changes to their services to benefit the guests, team, and the community. They have done everything that they can, to keep you informed, so please keep checking the latest information on their website. They temporarily changed their services to ensure safe and comfortable travel of their customers during this global pandemic, they have made some temporary changes to the customs.

Retrieve Reservation Details

All Virgin Australia reservations can be retrieved for viewing online. To get your reservation details, you will need the reservation number or booking number and the guest’s family name.

Guest Details Update

After booking, you can update or add online contact information, passport information, express membership number, and special service requirements only for the visually and hearing impaired.


If you miss your itinerary, the airline’s support can email you a copy. You will need your flight details and accommodation to request a travel plan again.

Return To Heaven

Along with the government travel restrictions eased, Virgin Australia is delighted to bring more travelers back to the sky. Virgin Australia will continue to assess its network based on travel needs and the country has opened its borders. If you have been stirred by a current flight canceling and still want to travel, you can re-register using travel points or conditional points provided by Travel Bank. If you do not receive a newsletter about travel banks or conditional credit, please call Customer Service Center of Virgin Australia Airline to reschedule the services.

Virgin Australia Covid Policy

At Virgin Australia, the safety and well-being of our guests have never been more important to them. Therefore, Virgin Australia has made changes to their customers’ journeys to reduce the risks associated with COVID-19 and help their guests feel comfortable and confident when they travel with them.

Based on their experience, Virgin Australia is increasingly focusing on social distancing measures, improving hygiene and personal protection levels, and continuing to cooperate with other industry members, airports, governments, and health experts to regularly check and update their policies and procedures.

Although the current trip may look a little different, their commitment to their guests has not changed. When making these changes, please be patient and friendly with their staff and each other, and allow more time during the journey.

Flexible Flying

To give you more peace of mind when booking your next flight, Virgin Australia has extended their flexible travel policy to January 31, 2022.

Virgin Australia knows that flexibility is more important than ever. This is why Virgin Australia offers unlimited changes, no change fees, cancel reservations and choose not to charge a credit for cancellation fees.

Flying during this time

Domestic and international travel has been greatly affected, so they had to make some temporary changes to their services to benefit their guests, their team, and the community. Virgin Australia is bound to do its best to keep you informed of changes in the situation, so please continue to check here for the latest information.

Contact tracing

Contact tracking enables government officials to quickly identify and track people as part of the COVID-19 response. This is an important step to help stop the spread of disease and keep themselves and each other healthy.

Now, all guests traveling on Virgin Australia must provide their email address, phone number, and postal code for contact tracking.

Temporary changes to their service

In order to ensure that they maintain flight safety and comfort during this time, they have made some temporary changes to the service. Thank you for your understanding when they hold this position.

Inflight WiFi

Please also be aware that WiFi is not currently available onboard. Virgin Australia recommends that you download the Virgin Australia Inflight Entertainment app before your trip so you can access our selection of entertainment or make sure you download your shows and music before your trip.

International schedule

Virgin Australia’s limited international flight schedules are subject to the continued closure of international borders, government restrictions, and operational restrictions.

Virgin Australia’s international network is undergoing constant scrutiny, and any decision to cancel future flights will be made based on several factors affecting travel. If there are any changes to the upcoming flight schedule, Virgin Australia will contact the affected guests.

Passengers should continue to check the status of upcoming flights as they approach the travel date.

Before flying

Please note that many hand sanitizers contain flammable liquids as a disinfectant, so before you travel they encourage you to familiarize yourself with the restrictions on the amount allowed on board.

  • Each single item should not exceed 500ml with the total toiletries for each guest, including sprays and perfumes, not to exceed 2L. This limit applies to items carried in both cabin baggage and checked baggage, on domestic and international flights. More information is available on their Dangerous Goods page.
  • For international flights, the limit for PLAGs is not more than 100ml per item, with a maximum of 10 items for cabin baggage. View more information about airport security procedures.

During Check-in

The COVID-19 health clearance has been implemented prior to departure as part of the check-in process, which all guests will be required to complete in full.

To limit face-to-face interaction, Virgin Australia encourages all guests to check-in online where possible, using the Virgin Australia app, or via the Virgin Australia website.

At the airport, self-service kiosks in major ports are sanitized regularly, and you’ll notice some of their kiosks closed to help monitor social distancing. If you need assistance to check-in, their friendly ground staff will be happy to assist.

At the Airport

They are working with airports to ensure social distancing measures are in place throughout the terminals as well as hand sanitizers and enhanced sterilization of security check points. Some airports may also run their own pre-flight health checks.

Cash will no longer be accepted as a method of payment at the airport. They accept Visa, Mastercard, and American Express credit and debit cards.

Cancel Or Change Reservation

At Virgin Australia Airways, you can cancel the flight ticket and you can even change the flight and destination if you want. The procedure is very simple, you can do that online or at the guest contact center and you can talk to a travel agent directly by observing the following steps:

  • To cancel the booking online you have to reach their website and then go to the “Manage Your Booking” tab and acquire your itinerary components to make reservations cancellations or changes. If you have not checked-in for your flight then only you will be able to change or cancel your flight at Virgin Australia.
  • You should get to your travel deputy and call him/her to render changes to your previous reservation. If your initial reservation was made through a travel deputy.
  • You have to reach out to the Virgin Australia Guest Contact Centre on the given numbers on their website according to your country.

I Hope, this blog has helped you out to get clear information about the reservation of flight tickets at Virgin Australia. Although, the process is really easy and it just needs a precise understanding. If you still have any doubts regarding reservations, we welcome to solve your queries. For that, you can call our travel advice team members.

Read Also: Virgin Atlantic Baggage Policy

Virgin Australia Pet Policy

Call Now