To know more about Cathay pacific Airline’s managed booking, we started with a briefing about the airline itself.
Cathay Pacific/ Cathay Airlines is the Hong Kong Flag Carrier and the head office is at Hong Kong International Airport. Cathay subsidiaries and operations have programmed cargo services and passengers to over 190 places in more than 60 countries in the world.
Cathay was established on 24th Sep 1946 by H.de Kantzow from Sydney and Roy C. Farrel from America. The airline is the 10th largest airline in the world measured through sales and known as the 14th largest measured for market capitalization.
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Cathay Airlines Manage Booking
In Everyone’s life, there is a time when a person needs to reschedule plans due to inevitable circumstances. At that time is so much irritated when it come to flight changes. But Cathay Airlines understands the need for changes so they make policies as lenient for the customers so that they can make changes or cancellations without any hassle. Their managed booking features give freedom to the customers that they can make changes easily with themselves with just some clicks. Manage booking has all the important things that can be manageable. it includes the listed things given below.
- Check-in and boarding pass online
- Select your seat during check-in
- Change or cancel your flight
- Pay your reservation while updating
- Add extra baggage
- Select your food
- Get the itinerary detail
- Add more services to your trips
Steps: How to manage booking online for Cathay Pacific through the website
- Firstly you have to open the official website of Cathay Pacific Airlines and log in to your account with the registered login id.
- Now you are on the home page of Cathay Pacific Airlines where you can see the manage booking tab, you have to just tap on it this will navigate to the next page.
- The next step is to enter your details which is asking for your First name, Last name, and the E-ticket number or the booking reference number. This step will retrieve your ticket details which you need to change.
- After clicking next you can see here all the alternatives related to your change(ticket date, time, or destination, cancel your booking, pay for extra baggage, correct your name on the ticket).
- If you are eligible for the changes which are permitted by your ticket you can change it according to your wish and then pay for it online with your debit or credit card.
- Lastly, after successful payments for your changes, you’ll get a confirmation mail on your email id
For the cancellation of the ticket, Cathay Pacific Airlines has provided special ticketing guidelines in a flight disruption that let passengers make changes to their ticket fee-free. Those who booked their ticket through Cathaypacific.com or Cathay Pacific mobile app can make the required changes by going through Manage booking. But those who booked their ticket via a travel agent are required to contact them for the procedure.
In case your flight gets canceled or delayed the airline will rebook your flight with the first coming schedule in the same class as your booking. If you are receiving information about your delay or cancellation ticket, avoid going to the airport for your original scheduled flight.
Cathay Airline Flight Services
In Cathay flight services, they have provided you with some fresh and tasty food & drinks and we have also provided various types of snacks. And there will be no extra charges for meals it’s included in your flight ticket.
On this flight, you have also provided entertainment services just as movies, songs, shows, etc. And this airline also provides a wifi connection for your laptops, mobile phones, tablets, etc.
There is an extra feature of this flight shopping on the flight here are words the best luxury items available.
Flight cancellations
While the airlines keep updating their customers through Notify mobile text, you can also check the homepage for the latest news or even check the flight status on the Cathay website. Customers in the airport can view the updates on the screens or pay attention to the public announcement.
To know more about the cancelation policy of the airline, we are recommending you check the Passenger Rights and Regulation page.
Advance seat reservation
Cathay is offering advance seat reservations to the passengers, whether with a fee or fee-free. When you book your flight in economy class, you can sit next to your friends or family. And book your preferred seats in advance while booking a ticket without wasting your time during the check-in period. passengers with economy classes like Economy Super Saver, Economy Redemption, Economy Save, or fanfares tickets will be charged very less fee, from the range of HKD 70( USD 9) to HKD 400 to (USD 51)which depending on the destination, seat location and the origin of your flight.
Regular seat: Most of the seats are regular seats in Economy class, the only differences are those seats next to the emergency exit door and the extra legroom seats.
To Purchase the seat with an additional fee you have to start 48 hours before flight departure. One way is to go through the Cathay website or call the Global Contact Center, also you can contact the travel agents or Cathay ticket offices to purchase your seat. Another way is after you finished booking, go to log in to Manage Booking or call the helpline number, Cathay ticket offices, or Travel agents to proceed with your seat purchase or changes.
Check-in policy
Cathay Pacific airline policy through online check-in you have to know about some rules, first of all, you have an E-ticket for your online check-in and then you just need to select your flight and fill in the details just as your reservation number, and name. Online check-in helps you to save time and avoid the crowded queue.
Kiosk check-in is a self-service check-in. In the airport, you can see the Kiosk machine this machine pays through a credit or debit card and start the check-in process.
Baggage policy
To know about the free baggage allowance and even the extra charges for your coming trips with Cathay Airlines, you can get the help of their chatbot through their website to get the relevant answer to your questions. The baggage allowance depends on the reserved seats of the passengers and the flight routes. In case you upgrade your cabin calls your baggage allowance status will be based on the original ticket that you bought.
Prepaid extra baggage: Those passengers who purchase the extra baggage 24 hours prior to departure, get the advantage of a 10% discount. For the selected routes, only passengers are able to book for the extra checked baggage allowance. To purchase and get a 10% discount you need to go to the Cathay page and go to the Manage Booking or check with the local reservation office or the Cathay Contact Centers.
Baggage Measurement: The weight of the baggage should not exceed 32 kg/ 70 Ib and the size should not be more than 203 cm/ 80 inches. Baggage that exceeds the recommended size will be split up and repacked into smaller parts. There are exceptions for some of the equipment like cameras, sports equipment, traveling with pets, medical equipment, musical instruments, diplomatic baggage, and mobility aids. All fees related to the baggage will be charged according to the local currency.
The fees for the prepaid extra baggage are non-refundable except for a few situations like
- In case your flight gets canceled by Cathay
- Rebooking your ticket with the same destination for the higher cabin class.
- Rebooking your flight that falls during the blackout period.
For getting a refund under any of the above-mentioned cases, you have to call the airline 14 days before the departure, and the payment will return to your original form of payment with the original currency in which you made the payment.
Cathay Airlines Important numbers (Customer Care)
To get in touch with Cathay Airlines reservation and get more accurate answers to your requirement go through the following details:
Cathay Customer Service: (800) 233-2742 (United States)
Baggage Tracking: +45 3232 3260
Cathay Airlines email: cxcph@cathaypacific.dk
Cathay Airlines Website: https://www.cathaypacific.com/cx/en_US.html
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