How to Contact Hainan Airlines Customer Support Team
Hainan Airlines is mainly owned by the state of the People’s Republic of China, considered to be the 10th largest airline in Asia. With 233 fleets size, it has been recorded as 4th position in China. They have till now covered 110 destinations worldwide. Thye have set up their headquarters in No. 7 Guoxing Avenue, Meilan District, Haikou, Hainan.
By Skytrax, Hainan Airlines has been awarded 5-star, due to its service of flights and to their customers. Thus it’s clear that Hainan Airlines gives an ultimate service whether it’s online, on-ground, or in-flight. They every time keep in mind to fulfill the needs of customers. With great discounts, reservations are done. Policies and rules are clear and not so harsh too.
Fortune Wings Club is a frequent flyer program of this china based air carrier. You can earn miles by flying with Hainan Airlines and even with the codeshare partner airlines. The more you earn miles, the more you will be collecting points, which will hel[p you to redeem many offers and deals while you are looking for your next trip.
Travel Information Important links
- Customer Service
- Cancellation & Refund Policy
- Check-in Policy
- Pet Policy
- Reservation
- Manage Booking
- baggage Policy
Hainan Airlines Official Site
US coordinates:
18000 International boulevard, suite 1188
Seattle, WA 98188 USA
Phone: (206) 453-0280
Fax: (206) 242-1210
HNA PLAZA, No.7 Guoxing Road
Haikou City, Hainan Province, China 570203
https://www.hainanairlines.com/CN/GB/Welcome
Phone Number To Reach Hainan Airlines Customer Service Team
Main: +86 (898) 95339
Customer Service: (888) 688-8813
International: +86 (898) 95339
Fax: +86 (898) 66739960
| Country/Location | Contact number | |
|---|---|---|
| Auckland office(Newzealand) | 00-800-876-89999 | huaklsales@hnair.com |
| Australia Office Sydney Office | +800 8768 9999/0011 800 8768 9999 | aushu@hnair.com |
| Berlin | 00800-8768-9999 | Berlin@hnair.com |
| Brussels | 00800-8768-9999 | Belgium@hnair.com |
| Rome | roma@hnair.com | |
| UK office | 00800-8768-9999 | ukservice@hnair.com |
| European Cargo | 0049-3023-639474 | |
| Toronto/Calgary/Vancouver | 1-888-688-8813/ 001-905-362-1328 / 001-905-362-1327 | Toronto@hnair.com |
| Belgium | 00800-8768-9999 | |
| France | 00800-8768-9999 | |
| Germany | 00800-8768-9999 | |
| Great Britain | 00800-8768-9999 | |
| Switzerland | 00800-8768-9999 | |
| Spain | 00800-8768-9999 | |
| the Netherlands | 00800-8768-9999 | |
| Denmark | 00800-8768-9999 | |
| Portugal | 00800-8768-9999 | |
| Sweden | 00800-8768-9999 | |
| Czech Republic | 00800-8768-9999 | |
| Finland | 00800-8768-9999 | |
| Russia | 810800-8768-9999 | |
| St. Petersburg | 810-800-8768-9999 | PETER@hnair.com |
| Bangkok | +86-898-95339 | |
| Taipei | 886-2-2713 9555 | |
| Tokyo | +86-898-95339 | |
| U.S Region | 1-888-688-8813 | usaservice@hnair.com |
Email Contacts
usaservice@hnair.com
customer.care@hnair.com
webetservice@hnair.com
Hainan Airlines Social Media Contacts
Executive Contacts
Primary Contact
Joel Chusid
Executive director of the US
18000 International Boulevard
Suite 1188
Seattle, WA 98188
(206) 453-0276
joel@hnair.com
Secondary Contact
Hou Wei
Vice President
HNA PLAZA, No.7 Guoxing Road
Haikou City, Hainan Province, China 570203
houwei@hnair.com
Mou Weigang
Vice-Chairman
HNA PLAZA, No.7 Guoxing Road
Haikou City, Hainan Province, China 570203
+86 089868877778
mouweigang@hnair.com
Chief Executive
Xie Haoming
CEO
HNA PLAZA, No.7 Guoxing Road
Haikou City, Hainan Province, China 570203
xiehaoming@hnair.com
Still, not able to contact the officials or fix your problems? Dial our toll-free number +1-800-831-1547, our support team is always there to help you.
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