Copa Airlines Official Site (copaair.com)

Let’s have an idea about Copa airline’s official website. Before that let’s have an idea about Copa airlines. The national airline of Panama is Copa Airlines. It has its headquarters in Panama, with its main hub at the International Airport of Tocumen. Copa is a branch of Copa Holdings, S.A. Copa airline is also a member of the Star Alliance as well which is a group of best airways. The airline is also the principal operator and owner of AeroRepública, officially known as Copa Airlines Colombia, a Colombian airline.  Refer to Copa airlines reservation, if you want to make a reservation with this site.

Overview of Copa Airlines (copaair.com)

Let’s start on the homepage. Here we can find several options such as “travel”, “plan”, “services”, “connect miles”. We can book flights from the home page itself. For that, we will find the tab named “book your trip”. There we have to enter the required details such as, from the point, to point, departure date, return date, and also we select the number of adults, infants, children. Then click on the search tab to check the availability of our priority flight. On the same page, we can search for the other requirements such as hotels and rental cars, and also we can perform upgrades.

Next on the same home page, we will find the topics such as connect miles, flexibility for your trip, panorama digital, hotel discounts. After that, we will find the details regarding best rates, important notices, changes in baggage policy. 

Travel

Under this main tab, you will find the details regarding “your trip”-managing your booking, your luggage information, flight status, web check-in details, destination climate prediction, request for an upgrade. After that, you can see the topic “complete your trip”- in which details regarding hotels, car rentals, assignment of the advanced seat, insurance for travel, transfers for flight transfer, and finally regarding the topic “hold your fare”. For more details refer to Copa Airlines Customer Support Team.

Plan

The next main tab is “plan”. Under this tab you can find the details regarding the first one is “flying with Copa”- here you will find Copa show pass, Copa club, business class, on board if you want special assistance go through the topic special assistance, and finally fare information. Then the second topic in this section is “travel information”- here you will find luggage information in “baggage policy”, travel requirements, and finally airport information in which you get the details of airports.

Then the third topic in this section is “where we fly”. Here you will find the details regarding timetables of their scheduled activities, subscribe to promotions, and finally, you will get the destinations guide, which will explain to you about the details of your destination.

Bag Check-in details

Copa Airlines does not perform the check-in procedures on international flights more than four hours in advance of the scheduled departure time of the flight.

Copa Airlines does not perform check-in procedures for more than five hours in advance of the flight departure time on domestic flights inside Colombia. If an overnight layover (24 hours or more) is included in your flight, you must collect your bags from the customs office and check them in again at the point of connection. If you arrive at the airport 60 minutes before your flight departs, your baggage will not arrive at your final destination on the same route as yours. In that case, on the next available flight, we will board your baggage. The “Voluntary Separation” tag, as well as the automatic tag, will be attached to your luggage.

Travel requirements

As improvements or different criteria are published in all destinations we travel, we track and update the data daily. Even so, we advise our passengers to regularly review to be aware of any updates or new criteria that can affect their journey. You will be able to appreciate all the documents and biosafety criteria for which you have to comply in the next two pages.

Requirements for Health and Biosecurity attributable to COVID-19

Before your journey, make sure to read all the conditions and specifications. You will not be allowed to board the aircraft if you do not have all the paperwork in order or do not meet at least one of the requested criteria.

In order to reach their territory, most countries have adopted at least one of the following conditions:

  • Negative PCR test for COVID-19
  • Mandatory on arrival quarantine
  • Insurance for Travel & Fitness
  • Sworn Health Declaration
  • Mandatory application of a facemask
  • Social Distancing

Passport, visa, and other travel requirements for health

It is essential that you have all the documents needed to enter the destination country, as if you lack one or more, you might not be able to board the aircraft.

Copa Airlines official services

In this section, you will find the topic “client service”- in which you will get the details of contact info, faqs, refund request for your reserved ticket for which you have a change, reservation center, details regarding sales offices, connect miles service center. The next topic is “other Copa services”- in which you will get the details regarding all Copa cargo services and as well as Copa courier.  Refer to Copa airlines check-in to know about their check-in policies.

Cargo service of Copa airlines

The cargo and mail unit takes advantage of the modern fleet. Your assurance that your cargo can meet its destination safely is the Embraer-190 and Boeing 737-700 that currently fly on the routes. They are a profitable strategic airline business unit that offers customers safe and reliable logistical cargo transportation solutions with high-quality standards for the processes. Being the best choice for domestic cargo and connecting the globe as a commercial airline, enabling them to participate in the market, increase earnings, and boost profitability. Security firms, newspapers, and magazines, couriers, people, funeral homes, cargo agencies, and airlines, among others, are clients of the airlines.

Courier service of Copa airlines

Copa Airlines Courier delivers your documents and parcels to every destination across the globe, door-to-door. They are able to make more direct connections with the help of Copa Airlines and the comfort of the Hub of the Americas, ensuring customer loyalty through World-Class service.

The following advantages can be enjoyed by corporate Copa Airlines Courier clients:

Competing rates

  • Better times for shipping to Latin America
  • Airport-to-airport and door-to-door facilities
  • The ability to print waybills, track shipments, and get online quotes
  • Supplies from shipping
  • Service for customs clearance
  • Line of Credit
  • In there ConnectMiles frequent flyer scheme, there is a chance to win the mile

Connectmiles

In this section, you will find the first topic “discover connect miles”- in which you will get the details about connecting miles, prefer program, upgrades, digital card, and finally join connect miles. Connectmiles is actually a special program for frequent flyers of the Copa airways. Then the next topic is “get miles”- which contains the details regarding earn miles flying, bank partners of Copa, earn miles everywhere details, buy gifts or recover miles details, then finally you can find claim missing miles details.

Then the third topic is “use miles”- here you can find out the details regarding use miles flying, book an award ticket, transfer miles, use miles calculator to calculate the miles of a frequent flyer, then finally other ways to use miles. Then the final topic is “help and services”- you will get the whole help and services which are required for your trip from here. In this section, you can see the topics regarding service center, faqs, program updates regarding connect miles.

Benefits of connectmiles

  • Gain and use miles with our airline partners and other business partners at Copa Airlines
  • Priority check-in, boarding & handling of luggage
  • Extra baggage allowance subject to the fare purchased by the family
  • Complimentary upgrade subject to the purchased fare family
  • Access to lounges at Copa Club & Star Alliance
  • Link Regional certificates for upgrade
  • Link Certificate of Global Upgrade

Contact

If you want to get in touch with Copa Airlines for any queries or questions you can do the same by getting in touch with the Copa Airlines Customer support team. You can even get your complaints or suggestions registered. And can hope to take action on them.

Phone number

So you can call on to get in touch with them directly. The customer support team is sitting for the passengers to solve their questions and problems with a suitable solution. They are available form

+507 217 2672

Email Id

You can even contact them through Emailing them. They will surely give revert to your mail which has been sending on customerservice@copaair.com

Address

Apart from it, you can even post your legal or complaints on their registered address.

PO Box 0816-0819,
Panama-City, 1,
Panama

Apart from this, you can even Fax them on +507 304 2082

Social Media

Apart from all this, Copa Airlines is a modern airline. And understand the importance of digitally active. Thus Copa Airlines has actively participated in its social media platform. Not only this, but they are also giving responses to the others who are messaging them in their account.

So for more updates follow them on: